Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

135 Reviews

99% Would Recommend
94% Business Response
Latest Review 8 months ago

Reviews


SL
Samuel L.
Lithonia, GA
Infiniti I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2016 Category: Service
Samuel said he has recommended this business for service several times.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 12/23/2016

THANK YOU AGAIN FOR YOUR REVIEWS. WE ALWAYS APPRECIATE YOUR BUSINESS.HAPPY HOLIDAYS TO YOU & YOUR FAMILY. MARLENE.


TF
TIANNA F.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016
Brake Lights Weren't Working !!
Did a great job as usual. Very pleased !
Marlene S. from J. S. Auto Repair responded on 12/19/2016

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS & YOUR TRUST IN US. HAPPY HOLIDAYS TO YOU & YOUR FAMILY. MARLENE.


PM
Phillpot M.
Lithonia, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Phillpot said he is very comfortable with going there for service.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 12/20/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS.HAVE A WONDERFUL HOLIDAY. FROM ALL OF US AT JS AUTO REPAIR.


MK
Melita K.
Lithonia, GA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016 Category: Service
Melita said the employees at the business provided her with great customer service. They did a good job fixing her vehicle. They were very helpful and they answered her questions about her vehicle. She was satisfied with what they did for her.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 12/01/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. WE HOPE TO SEE YOU IN THE FUTURE.MARLENE.


DE
Doremus E.
Decatur, GA
Oldsmobile Cutlass
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2016 Category: Service
Doremus said when he got the vehicle back it was leaking radiator fluid but they fixed. If he had not checked his vehicle, he would not have known.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 11/26/2016

thank you for your review. we appreciate your business. we apologize for any inconvenience. we stand behind our work & if there is a problem we will acknowledge it & take care of it for you. marlene.


MA
Mark A.
Lithonia, GA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016 Category: Service
Mark said everything was perfect. He has no complaints.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 10/29/2016

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.


VJ
Vanessa J.
Lithonia, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Vanessa said she received great service at the business.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 10/21/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. WE WILL CONTINUE TO GIVE YOU THE GREAT SERVICE THAT YOU DESERVE. MARLENE.


TB
Terrica B.
Lithonia, GA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2016 Category: Service
Terrica said everything was fine with her vehicle after the service was performed.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 10/20/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. WE WILL CONTINUE TO GIVE YOU THE BEST SERVICE WE CAN. WE HOPE TO SEE YOU IN THE FUTURE. MARLENE.


TM
Tundenesia M.
Lithonia, GA
Mitsubishi Montero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Service
Tundenesia said she was satisfied with the work done on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 10/17/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. WE HOPE YOU WILL CONTINUE TO USE OUR SHOP FOR ALL YOUR VEHICLE NEEDS. MARLENE.


HC
Hillary C.
Conyers, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2016
Great People Seemed Honest
We were recommended By Mighty Muffler whom we love, since they do not to steering related stuff. J & S kept us in the loop, Came in at quoted price, and done a timely good job. I felt they were very honest, and I liked the lady that called. She was nice. I will recommend them to anyone. Decent People. Good Work.
Marlene S. from J. S. Auto Repair responded on 10/14/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. WE WILL ALWAYS DO OUR BEST TO GIVE YOU GREAT SERVICE.MARLENE.


CH
Calvin H.
Lithonia, GA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2016 Category: Service
Calvin said they have good service at this business.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 10/15/2016

WE APPRECIATE YOUR REVIEW & YOUR BUSINESS.WE WILL CONTINUE TO GIVE YOU GOOD SERVICE. MARLENE.


TF
TIANNA F.
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2016
Reliable Automotive Shop
This company always does a great job in fixing my car. I remember bringing my car to them and it was severely in a bad condition. My car is running well, I do however have a minor leak still but they reassure me to bring the car in to have it fixed and re-checked. Great company, recommend to anyone!
Marlene S. from J. S. Auto Repair responded on 10/11/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS.WE STRIVE TO ALWAYS DO BETTER & TAKE GOOD CARE OF OUR CUSTOMERS.MARLENE


WB
Will B.
Georgia
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2016 Category: Service
Will said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 10/11/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS.WE HOPE TO TAKE CARE OF ALL YOUR VEHICLES NEEDS IN THE FUTURE. MARLENE.


CW
Charnell W.
Atlanta, GA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2016 Category: Service
Charnell said the business did not reset anything on the dash board.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 10/03/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS.MARLENE.


MS
Mae S.
Lithonia, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Mae said they were friendly, helpful and took care of her problem.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 09/19/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. WE WILL CONTINUE TO DO OUR BEST FOR YOU & YOUR VEHICLE. MARLENE


TF
Tianna F.
Georgia
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2016 Category: Service
Tianna said this business is very respectful and has very good customer service. She mentioned that they are nice and they are a very good company.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 09/10/2016

THANK YOU SO MUCH FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. I AM GLAD YOU THINK HIGHLY OF US NOT JUST OUR WORK. WE WILL CONTINUE TO TREAT YOU WITH RESPECT. MARLENE.


AW
ANDRE W.
Lithonia, GA
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016
Great Service
Outstanding service
Marlene S. from J. S. Auto Repair responded on 09/04/2016

THANK YOU FOR YOUR REVIEW.WE APPRECIATE YOUR BUSINESS.I ENJOY OUR CONVERSATIONS & IT WARMS MY HEART TO SEE YOU INTERACT WITH YOUR DAUGHTER. WE WILL DO OUR BEST TO CONTINUE TO GIVE YOU GREAT SERVICE. MARLENE.


RG
Rhonda G.
Grayson, GA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2016 Category: Service
Rhonda said her overall experience was good. They did an excellent job on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 08/23/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. DON'T FORGET IF YOU REFER PEOPLE YOU GET A FREE OIL CHANGE IF THEY GET WORK DONE HERE. MARLENE


GM
Gustavo M.
Conyers, GA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2016 Category: Service
Gustavo said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 08/20/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. MARLENE


AW
Amanda W.
Covington, GA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Amanda said the people are very nice and polite. The work was done well.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 08/13/2016

THANK YOU FOR REVIEW. WE APPRECIATE YOUR BUSINESS. WE WILL CONTINUE TO GIVE YOU GREAT SERVICE. MARLENE