Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

135 Reviews

99% Would Recommend
94% Business Response
Latest Review 8 months ago

Reviews


GS
Giovanah S.
Stockbridge, GA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Giovanah said she receives the best service at this business, the owner, and mechanics are always very nice and professional.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/27/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS & TRUST IN US.WE WILL ALWAYS DO OUR BEST TO GIVE YOU THE BEST SERVICE POSSIBLE. MARLENE.


SN
Shareda N.
Lithonia, GA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016 Category: Service
Shareda said this business was good. They fixed her steering wheel and a belt with a few different things done to her vehicle. They had great customer service.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/23/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS.WE WILL CONTINUE TO GIVE YOU GOOD SERVICE. MARLENE


MS
Michael S.
Duluth, GA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Michael said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/19/2016

THANK YOU FOR YOUR REVIEW. WE LOOK FOWARD TO SERVICING YOUR VEHICLES NEEDS IN THE FUTURE. MARLENE.


BW
Brenda W.
Lithonia, GA
Toyota Cressida
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Brenda said the business did not get what she needed done, but she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/16/2016

THANK YOU FOR YOUR REVIEW. I AM SORRY WE WERE UNABLE TO HELP YOU.THE OLDER CARS ARE SOMETIMES VERY DIFFICULT TO FIND THE PARTS NEEDED. I WILL ALWAYS DO MY BEST TO HELP IF I CAN.IF THERE IS ANYTHING YOU NEED IN THE FUTURE FOR YOUR VEHICLES GIVE US A CALL & WE WILL DO OUR BEST FOR YOU. MARLENE.


TH
Terrence H.
Lithonia, GA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Terrence said this business provides great customer service and they are very helpful.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/16/2016

THANK YOU FOR YOUR REVIEW. I AM HAPPY TO KNOW THAT YOU LIKE THE CUSTOMER SERVICE. WE WILL ALWAYS DO OUR BEST TO HELP AS MUCH AS WE CAN.MARLENE


PA
PAUL A.
Decatur, GA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
fast service
I drop my off that morning around 9amm.Johnny drop me back to work..So around 1p My car was ready .
Marlene S. from J. S. Auto Repair responded on 04/12/2016

THANK YOU FOR YOUR REVIEW PAUL. WE WILL ALWAYS TRY OUR BEST TO GET YOU IN & OUT IN A TIMELY MANNER. WE DO APPRECIATE YOUR BUSINESS.MARLENE.


JW
JACKIE W.
Lithonia, GA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016
Good mechanical service
Mechanic very knowledgeable and reliable
Marlene S. from J. S. Auto Repair responded on 04/02/2016

THANK YOU FOR YOUR REVIEW.WE WILL STRIVE TO ALWAYS GIVE YOU GREAT SERVICE. MARLENE


LH
Lee H.
Lithonia, GA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016 Category: Service
Spoke with Ladeirdre. She said they do good quality work, they did a good job.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/02/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS. MARLENE.


DB
Darryl B.
Stone Mountain, GA
Mercury Sable
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/28/2016 Category: Service
Darryl said they quoted him a price, but the price changed when he picked up his vehicle. Otherwise, the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/02/2016

WE THANK YOU FOR YOUR REVIEW.I DID TRY TO CALL YOU TO TELL YOU THAT WE NEEDED TO DO ANOTHER REPAIR BUT I THINK I MIGHT HAVE THE INCORRECT PHONE NUMBER. SO I DO APOLOGIZE.PLEASE MAKE SURE THE NEXT TIME YOU NEED SERVICE THAT WE DOUBLE CHECK YOUR PHONE NUMBER SO WE DO NOT HAVE THAT KIND OF SITUATION HAPPEN AGAIN. WE WILL ALWAYS STRIVE TO DO BETTER IN THE FUTURE. THANKS. MARLENE.


RH
Ralph H.
Lithonia, GA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Ralph said he was satisfied with the job that was done.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/02/2016

THANK YOU FOR YOUR REVIEW.WE WILL CONTINUETO GIVE YOU GREAT SERVICE IN A TIMELY MANNER. MARLENE.


TA
Tito A.
Lithonia, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Tito said the employees at this business were very professional. He stated they got the job done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/02/2016

THANK YOU FOR YOUR REVIEW. WE WILL CONTINUE TO BE PROFESSIONAL & ALWAYS TRY TO GET THE JOB DONE AS QUICK AS WE CAN FOR YOU. MARLENE.


LW
Laymon W.
Lithonia, GA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Laymon said the business provided excellent service, and did what they said they were going to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 04/02/2016

THANK YOU FOR YOUR REVIEW.I AM SO GLAD TO SEE SUCH A GREAT REVIEW. WE WILL CONTINUE TO DO OUR BEST FOR OUR CUSTOMERS.MARLENE.


HT
Horace T.
Georgia
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016 Category: Service
Horace said he likes the attitude of the staff at this business.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 03/10/2016

THANK YOU FOR YOUR REVIEW. WE APPRECIATE YOUR BUSINESS & CONTINUE TO GIVE YOU GOOD SERVICE. MARLENE.


AW
Andre W.
Lithonia, GA
Buick Riviera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016 Category: Service
Andre said the business was great and he really appreciates their business.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 03/16/2016

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS.WE WILL CONTINUE TO DO GREAT SERVICE FOR YOU. MARLENE.


QF
Quiana F.
Georgia
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2016 Category: Service
Quiana said she has been going to the business for a long time and she has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

LS
Louis S.
Snellville, GA
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Spoke with Katherine. She said they did a great job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

TF
Tristan F.
Atlanta, GA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Tristan said the business provided really good service and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

HH
Henry H.
Georgia
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Henry said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Suhaylah H.
Stone Mountain, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
Suhaylah said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 02/17/2016

THANK YOU FOR YOUR REVIEW. WE WILL DO OUR BEST TO CONTINUE TO DO GREAT WORK FOR YOU. MARLENE


DO
Diana O.
Lithonia, GA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016 Category: Service
Diana said the business prices are fair. John, her mechanic, is really good and very prompt.
This review was collected via phone interview by Customer Research Inc.
Marlene S. from J. S. Auto Repair responded on 02/05/2016

DIANA. THANK YOU FOR YOUR REVIEW. WE WILL CONTINUE TO GIVE YOU THE BEST SERVICE THAT WE CAN. DON'T FORGET IF YOU REFER US TO SOMEONE & THEY GET WORK DONE HERE YOU WILL GET A FREE OIL CHANGE. WE APPRECIATE YOUR BUSINESS & LOYALTY. MARLENE.