ReScore Reviews™ (57)
Thank you for bringing this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details with you so we can determine how we can best assist you. We will contact you directly. Thanks again for reaching out.
Thank you so much! We are committed to excellent customer service and we will work hard to make sure we do our best for you. Have a great day!
Shaneisha, we apologize for your experience and appreciate your allowing us to make this right for you. We will use your feedback as a training opportunity to improve. Thank you and have a wonderful day!
Service needs to be better on a new veh. To ease the mine of the costumer
Jesus, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our GM would really like to speak with you more regarding this matter. We will reach out to you directly. Thanks, and have a great day!
Joseph, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. We will reach out to you directly. Thanks again.
Good morning. Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Joe Pecheles Hyundai. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. The authorized work that was performed on your older model vehicle was recommended to keep your investment running well. We would like the opportunity to address your concerns and better explain the repairs that were made. You are important to us and we will reach out directly. We look forward to speaking with you.
Good morning. Thank you for sharing your feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. We will reach out to you directly. Thank you.
Thanks for sharing feedback with us about your recent service visit. I would appreciate having the opportunity to speak with you directly about exactly where we failed your expectations. I will be glad to call you at any time that is convenient. I want to apologize for where we failed and I look forward to being able to speak with you. Thank you. Doug Batchelor, General Manager,
Joe Pecheles Automotive.
It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.Kelsie
Customer Relations Specialist
Our manager would really like to speak with you more regarding this matter. Please reach out to us at (252) 756-1135. We look forward to hearing from you.Dawn Kortze
Customer Service Representative
Hello. Customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We appreciate the chance to try and make this better. Our management team will reach out to you directly. We look forward to speaking with you. Thank you.
Gaspare, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We have reached out to you several times, so won't you please contact us? We value your feedback and would appreciate the chance to correct any concerns with our staff and provide a quality experience for you. We hope to hear from you. Thanks again!
Hello. Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the opportunity to address your concerns and will reach out to you directly. Thank you, and we look forward to talking with you. You are important to us.
Timothy, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We have also received feedback from your wife, and our general manager has reached out to you both regarding this matter. We will continue to reach out to you directly so that we may resolve your concerns. Thank you and have a great day.
Timothy, we greatly apologize for the incident you described and the way it was handled initially. Our GM Doug Batchelor indicated that he has reached out to you to resolve. It is very important to us that we have resolved your concerns to your complete satisfaction. We would greatly appreciate your taking the time to re-score us based on this. If you have any questions, please DO let us know. Thank you again.
Dear sir, we sincerely apologize and recognize your frustration with your recent service experience. We would love the opportunity to make things right for you and will reach out to you directly. We do appreciate your taking the time to share your feedback with us.
Kenneth, we understand and appreciate how inconvenient the timing on your repair was. We apologize and are so glad that you were able to speak with our service manager Neal to discuss the circumstances surrounding the delay. We will continue to work hard to keep you completely satisfied. Thank you for sharing your feedback. We appreciate your business.