ReScore Reviews™ (43)
Rachel, thank you for the kind words about our team. We appreciate the great feedback and are truly sorry that the complicated repair was not completed in a more timely manner. We will use the information you provided us to try and improve our processes. Thank you so much for sharing your feedback. We appreciate your business.
Donna, we are sorry that you are not satisfied with your visit and the concern you had is still present. We will reach out to you directly to resolve this. Thank you for letting us know.
Thank you for your positive feedback. We are very sorry that you still have this concern about your vehicle. We will reach out to see if there is anything more we can do. Have a great day!
Good morning. Thank you for your feedback. We are sorry you were not completely satisfied with your experience and will reach out directly to see how we might help improve. We appreciate your business. Thanks again!
Jennifer, we are sorry you did not experience an excellent visit. Our service manager will reach out to you directly to resolve your concern. You are very important to us. Thank you for letting us know.
Please contact us at (252) 756-1135 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.Dawn Kortze
Customer Service Representative
It sounds like your visit here at Joe Pecheles did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. I have spoken to our service manager an he will be reaching out to you soon.Dawn Kortze
Customer Service Representative
Good morning. It sounds like your visit did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. We value your input and your business so we will reach out to you directly to see how we might make it right. Thank you!
Good afternoon and thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please accept our apology and we will reach out to you directly to try and make things right. Thanks again!
Tanekia, we try to provide all of our guests with a great atmosphere and world-class service that you can trust. Your provided us with some good feedback, but is there something more we can help with? We greatly appreciate knowing how we might improve. We look forward to hearing from you. Thanks!
Harold, your satisfaction means a lot to us so we truly appreciate receiving your feedback. Thanks so much! Our service manager will be reaching out to you directly to discuss your recommendations. Have a great day!
Hello. We're sorry if there was any confusion about any recommended services, and we value your input. We will reach out to you directly so that we can clear up any misunderstandings. Customer satisfaction is very important to us and we appreciate your business. Thank you so much!
Thank you for the great feedback. It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. We sincerely value your business and we will reach out to you directly just to make sure we haven't missed anything. Thanks again, and have a great weekend!
Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. We will reach out directly to you and look forward to speaking with you. Thanks again!
Good to know that they are serious about listening to costumers’ voice.
Hello! Customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We would very much like the opportunity to speak with you. We will reach out to you directly. Thank you for your feedback, we value your opinion.
We agree, Patricia, and we apologize for not getting it right the first time around. We have tried to reach out to you several times without success. Won't you please give us the chance to make it right? We appreciate your review and more importantly, your feedback. Thank you so much!
Good morning! Thank you for your feedback. We have been trying to reach you to discuss your brake concerns. Please give us a call at 252-756-1135 and ask for Neal. Thank you kindly.
Please accept our most sincere apology for the inconvenience you experienced with our shuttle. We know your time is valuable. Our service manager would like to reach out personally to see how we might make this right for you and to prevent this from happening again. We appreciate your feedback. Thank you for reaching out to us.
Good afternoon. You bring up some valid points, thank you for sharing. We would like to reach out to you to see how we might resolve your concerns. Our mission is to continually improve and your feedback can help us do just that. Thanks for your time, we know it is valuable.
Thank you for sharing your feedback with our service manager, Neal.
Phylicia, we are glad to know we were able to get your concerns addressed! Thank you for speaking with us about the problem and for being our customer! We look forward to servicing your vehicle again in the future.