Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

917 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


BM
Beth M.
Shawnee Mission, KS
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Honest
Honest friendly service

SW
Sarah W.
Shawnee, KS
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Sarah said the service was great and the staff did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

JB
Jan B.
Overland Park, KS
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Jan said the employees were very nice, helpful and did a good job.
This review was collected via phone interview by Customer Research Inc.

BH
Brandon H.
Shawnee Mission, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Superb service
From start to finish I was well taken care of! I was called in every step of the way regarding my car and what it took to fix it. I felt as if Brian and Robbie truly cared about my car and made sure I had the best repairs necessary for my car to hit the road again!

MM
MARTHA M.
Cleveland, MO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Makes you feel like your part of the family
You do such a terrific job on everthing!!!

LL
LADONNA L.
Overland Park, KS
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Customer Service
Fantastic customer service. Brian was very informative with the problems I was experienced with my vehicle.

KD
Karrie D.
Shawnee Mission, KS
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
wouldn’t go any where else
the staff always goes out of their way to give me detailed explanations of what’s going on and also helps me to prepare for future visits if i may have to be spending money where i might not expect it. honest, and decent price. good people.

MP
MARY P.
Overland Park, KS
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Preventive Maintenance
Preventive maintenance services on transmission and replacement spark plugs were performed on the recommended schedule. So appreciate having timely reminders. Joco Auto keeps me rolling.

LM
Lyman M.
Shawnee, KS
GMC Terrain
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Lyman said this was her 1st time using them. They were wonderful, they were very pleased and they were very informative.
This review was collected via phone interview by Customer Research Inc.

LD
LES D.
Shawnee, KS
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Awesome customer service
JOCO worked on one of my van again , I thought the oil level was high and was low on the antifreeze. They told me the oil level was good and checked for antifreeze leaks and didn't find any. These guy's know what their doing and their very honest.

PS
PAT S.
Kansas City, KS
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
2013 Yukon XL
You guys are the best! My Yukon’s problems were a real puzzlement, but you kept at it until you figured it out. You are thorough and completely professional. Not only that, you have always been easy to communicate with. I highly recommend Johnson County Auto, and have been doing business with them for over 20 years.

LM
LARRY M.
Overland Park, KS
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019
Itemized statement, friendly staff, prompt service. I think the price is a little bit high.
I am disappointed with my charge.

RV
RAY V.
Shawnee, KS
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Great service and great employees
Great service and great staff

SG
Sue G.
Shawnee, KS
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Sue said they are very thorough and they do a good job.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Shawnee, KS
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Linda said they give her excellent service and they are always so friendly. She has been going there for a long time. Alan, the owner, Robbie and Brian in the office, she stated she feels always have her best interests in mind.
This review was collected via phone interview by Customer Research Inc.

JS
JENNIFER/DAVID S.
Overland Park, KS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
fair prices & fast service.
A sudden brake fluid leak in our only auto could have been a disaster. JoCo Auto let us bring the vehicle in the next day and gave us a ride home. The next day they picked us up and we got the vehicle back repaired at a fair price. Thank you Jo Co Auto.

BK
BOB K.
Lenexa, KS
INFINITI QX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Very trustworthy
This place is not only honest but they can explain car issues in a way that is understandable.

DF
Dennis F.
Kansas City, KS
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Dennis said the business is a pleasant experience all the way around.
This review was collected via phone interview by Customer Research Inc.

PK
PAT K.
Shawnee, KS
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Joco Auto Repair
Joco was a user friendly service. They explained how and why the repair was needed. They also answered my questions in fully understandable explanations.

SH
SAVANNAH H.
Overland Park, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Trustworthy
I’ve had very bad experiences with mechanics in the past. Brian is the first one I find easy to trust! They are great about explaining what’s going on, what’s necessary and what’s not, and they’re very punctual!