Ryan, I apologize for the problem with the shuttle service. I was unaware of the issue. I will look into the siituation and make sure it is corrrected. Thanks for trusting us with your automotive needs.
Our records indicate that you have changed the engine oil and filter regularly from 5-6,000 miles. That would leave nearly 1,000 miles or more until service. If the light would have been on we would have probably asked if you wanted it changed or simply have the light reset. My technician confirmed the light was not on when he serviced the truck. I apologize for any inconvenience. I would be happy to offer your next oil change at half price to help make up for your troubles. If you wish to reset the light, feel free to drop by (only takes a minute), or we can probably talk you through the procedure on the phone. Have a great weekend!