Keller's Professional Auto & Diesel


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

836 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 6 hours ago
JON P. on 07/28/2017
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"Always do a great job....I truly trust Steve and the guys"
Always good...have used Keller's for years
Vehicle: Ford Expedition
Service Date: 07/24/2017
Review Created: 07/28/2017 05:48 PM
CODY R. on 07/28/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Okay service, but hold onto your wallet"
Keller's does good work, but they are very expensive and do a lot of upselling. On a recent visit, I was charged $120 to tighten a loose headlamp fuse. I was also charged $110 for rotors that AutoZone sells for $50 (same part number). This wasn't the first time I've felt like I'd been hosed by Keller's but it will be the last.
Vehicle: Honda Pilot
Service Date: 07/27/2017
Review Created: 07/28/2017 11:45 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 07/28/2017

Mr Robertson, first off let me thank you for trusting Keller's to work on your vehicles. We strive to be the best that we can be in an industry were there are so many repair shops that are not honest. I'm sorry for the fact that it costs money to diagnose an electrical issue, but it takes time to find problems and circut testing is the only way find it. The aftermarket headlight system that had been installed made testing more difficult. The parts used to repair the brakes have a 5 year 50,000 mile warranty and in order to stay in business we have to make a profit. I of course want your business and will be glad to discuss this with you and anwser any questions you have. Thank you Steve Eidson store manager 

Steve Eidson
Store Manager
303-840-7500
Mark G. on 07/24/2017
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Mark said this business provided really good service. They did as promised and they didn't take too long to get it done. The personnel were nice and informative.
Vehicle: Ford Focus
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Lora W. on 07/22/2017
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Lora said she's had a lot of work done there and they always do a good job. They are good about ordering special parts. They provide loaner vehicles at no extra charge, which is helpful.
Vehicle: Saab 9-3
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
MIKE T. on 07/19/2017
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"fast service "
Professional
Vehicle: Subaru Outback
Service Date: 07/18/2017
Review Created: 07/19/2017 12:01 PM
THOMAS L. on 07/17/2017
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"Great Service!"
The guys gave 110% to get may car ready for vacation on short notice
We thank them very Much!
Vehicle: Lincoln Navigator
Service Date: 07/12/2017
Review Created: 07/17/2017 04:16 PM
Nathan D. on 07/15/2017
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Nathan said this business is very helpful. They gave him a rental for him to use while they were servicing his vehicle and the rate they offered was better than what was quoted from other facilities.
Vehicle: BMW X5
Category: Service
Service Date: 07/12/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
ED F. on 07/14/2017
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"Prompt "
The car was ready when they said. They never do unnecessary work.
Vehicle: Ford Focus
Service Date: 07/08/2017
Review Created: 07/14/2017 08:01 PM
Thomas D. on 07/14/2017
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Thomas said this business is quick.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Julie G. on 07/14/2017
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Julie said she was happy with this service.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
JOHN W. on 07/13/2017
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"My Van"
Outstanding service at a good price. I have recommended Keller's to friends.
Vehicle: Chrysler Town & Country
Service Date: 07/13/2017
Review Created: 07/13/2017 08:14 PM
Glenda P. on 07/13/2017
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Glenda said this business was very thorough. They were very efficient and they had her vehicle done in a timely manner.
Vehicle: Honda Pilot
Category: Service
Service Date: 07/12/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
JENNA B. on 07/11/2017
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"Great service!"
I've taken my cars in 3 times now and love the service I get here! Everyone is so helpful and nice :)
Vehicle: Hyundai Elantra GT
Service Date: 07/10/2017
Review Created: 07/11/2017 11:44 AM
JANICE G. on 07/10/2017
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"Great Job!"
Best auto repair shop around! They work hard to keep us safe in our vehicle, you can always count on Keller's!!!
Vehicle: Lincoln Navigator
Service Date: 07/08/2017
Review Created: 07/10/2017 08:26 AM
PAT M. on 07/09/2017
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"Great Service"
Great service, took care of my car right away, same day! I trust all my vehicles to Keller Professional Auto Service!
Vehicle: Toyota Camry
Service Date: 07/06/2017
Review Created: 07/09/2017 01:12 PM
JANICE G. on 07/07/2017
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"Keller's is the Best!"
We have over 160,000 miles on our Jeep Liberty, and all the crew at Keller's keeps us on the road with a dependable vehicle. THANK YOU!!
Vehicle: Jeep Liberty
Service Date: 07/06/2017
Review Created: 07/07/2017 11:38 AM
DAN D. on 07/07/2017
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"they do the repair right the first time!!!!!!!!!!!!"
car runs good and no likes!!!!!!!!
Vehicle: Buick Park Avenue
Service Date: 06/08/2017
Review Created: 07/07/2017 10:23 AM
Brian M. on 07/06/2017
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Spoke with Erica. She said they were good.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/05/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Amelia L. on 06/30/2017
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Amelia said her vehicle was delayed by 20 minutes while they were waiting for a part to arrive, and they were very accommodating. They are honest and she will go there again for everything her vehicle needs.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/28/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
PAM B. on 06/26/2017
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"Service"
Work was done quickly, I had a loaner car so I was not without a vehicle.
Vehicle: Oldsmobile Alero
Service Date: 06/23/2017
Review Created: 06/26/2017 04:48 PM
Displaying Review 41 - 60 of 836 in total