Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2960 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
94% Would Recommend
Latest Review 1 day ago

Reviews


HL
HOWARD L.
Lake Nebagamon, WI
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Oil change
excellent as always.

SN
SHIRLEY N.
Two Harbors, MN
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Sales
Very personal and helpful.
Russ was very knowledgeable about Kia and didn’t waste lots of time. I liked that!

DR
DAVE R.
Hermantown, MN
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Outstanding
Fast service

DP
DELAINE P.
Duluth, MN
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Excellent work as always
Thank you

RS
ROCHELLE S.
Duluth, MN
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Sales
2 Time Winner
This is the second vehicle we have purchase with the help of Bill Soley, and we are very happy with the effort he put in to match us with the right car and right deal.

JW
JOSEPH W.
Duluth, MN
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
The team does an outstanding job all around.
The service is prompt, courteous, friendly, and knowledgeable. The work performed is excellent.

MC
MOLLY C.
Duluth, MN
Kia Forte
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Just came in for an oil change....
The fellas are always pleasant and keep me informed in a timely manner. They give me a heads up for possible future maintenance and repairs.

RC
ROBERTA C.
Grand View, WI
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Service at Kia of Duluth
These guys are fantastic. Took my car in immediately upon my arrival and started diagnosing the car while I was at the service desk checking in. Gave us a great diner recommendation for lunch and drove us there. Even though I have to drive close to 100 miles to get there to have 105,000 mile servicing it it well worth it. I love my 1012 Kia Rio 5 and have recommended Kia (of Duluth) to a lot of people. Several went and purchased a Kia as a result.

TB
TERESA B.
Washburn, WI
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great service!
I brought my vehicle in for an oil change on Saturday. They were very busy but they were very accommodating in getting me where I needed to go. Great price for great service.

SJ
Sara J.
Duluth, MN
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Sara said the employees provided pretty good service. The work was a little expensive.
This review was collected via phone interview by Customer Research Inc.

SN
SCOTT N.
Two Harbors, MN
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Another good visit
The staff was very helpful in resolving our issue. Pleasant experience.

AA
AUBREY A.
Duluth, MN
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Thanks
Thanks much

Anonymous avatar
Verified Customer
Esko, MN
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Sales
New Car Purchase
Very personalized and friendly service by all the people I worked with. They were good at explaining different options, paperwork, etc. Kia of Duluth also helped me to fix problems with Sirius Radio a few days later and I know they will continue to provide great service for my car over the years.

DC
DENNIS C.
Saginaw, MN
Kia Niro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Sales
Very friendly
Finally a salesman who listened to me instead of trying to scale me something else

CL
CARLA L.
Duluth, MN
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Complete service
Always complete service. Friendly.

Anonymous avatar
Verified Customer
Duluth, MN
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Great service, friendly and helpful
Stopped in to make an appointment, and they took me right away for an oil change, and notified me of a recall I was unaware of and fixed it on the spot.

GC
Griggsby C.
Cornwall, NY
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Sales
Spoke with Katie. She said she had a wonderful experience. The salesperson was incredibly accommodating. Everything was great and she was pleased with the work.
This review was collected via phone interview by Customer Research Inc.

DN
Debra N.
Cromwell, MN
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Debra said her oil change was supposed to be free, but she was charged for it. Her sales representative took care of it, but the next time she went in for an oil change, they didn't have any record of it. The staff were very wonderful and treated them with respect.
This review was collected via phone interview by Customer Research Inc.

JA
Joyce A.
Duluth, MN
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Joyce said she is very pleased with her vehicle, and the service. The staff was polite, there was no pressure, and they explained the details well.
This review was collected via phone interview by Customer Research Inc.

SM
Sheri M.
Chisholm, MN
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Sales
Sheri said they do a good job. She was pleased with the experience.
This review was collected via phone interview by Customer Research Inc.