Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

3091 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
94% Would Recommend
Latest Review 36 minutes ago

Reviews


DR
DENNIS R.
Lake Nebagamon, WI
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Very happy with the service
Always satisfied

Verified Customer
Duluth, MN
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Great customer service.
Great customer service.

SW
SCOTT W.
Duluth, MN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Wonderful
Very good customer service. Efficient and quick. Great people to work with!

NB
Nicole B.
Ironwood, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Nicole said the business was great, they were very helpful, and they communicated with her very well,
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Esko, MN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Oil Change
Prompt service, full car inspection done as well as oil change.

Verified Customer
Superior, WI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Oil change
Good service and did recall notices as well...

Verified Customer
Lake Nebagamon, WI
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Oil change
Free popcorn, coffee, leather couch, TV's while you wait.

WS
Wade S.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Wade said the business did what he asked, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JK
Janesville K.
Janesville, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Sales
Spoke with Ryan. She said they have great customer service.
This review was collected via phone interview by Customer Research Inc.

DV
Daniel V.
MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Daniel said the staff did what they said, and everything went well.
This review was collected via phone interview by Customer Research Inc.

SN
SCOTT N.
Two Harbors, MN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Good Service
As always, very good service at Kia of Duluth. Very professional all around.

Verified Customer
Gordon, WI
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Great quick service
Quick friendly and professional services

Verified Customer
Duluth, MN
Nissan Versa
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/31/2018 Category: Sales
Great in person but once you leave, good luck
They tell you that they’ll give you a call and put your plates on in a week. It’s been over 3 weeks and they are telling me they shipped them out? It’s been over a week since then and I still have no plates. The temporary permit on my back window expired and they told me they “don’t like” giving out another.

Paid hundreds of dollars for a maintenance plan and they have yet to give me any details or service.

Should have done more research before falling for a salesman.

ED
EMMA D.
Duluth, MN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Duluth’s Finest
The Kia of Duluth Service & Sales Team are always a joy to work with. Highly recommend doing business with this skilled crew.

CM
CHARLENE M.
Duluth, MN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Consistently the Best
KIA of Duluth always offers the best customer service. From beginning to end, a good reliable experience. Thank you!

Verified Customer
Duluth, MN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018 Category: Service
Not sure what this means.
The employees are always pleasant and courteous.

Verified Customer
Duluth, MN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Great Service
Will definitely have my vehicle serviced there again. Great staff!

RB
RUBY B.
Duluth, MN
Kia Soul
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/26/2018 Category: Service
Bad experience
It makes no sense to me to charge to replace a failed ignition key. After research while trying to figure what was wrong I found it’s a known problem to have failures if this kind for ignitions. It’s a safety issue. If your jet doesn’t work you canny drive your car. This should not be happening in a 2014 car Also I was quoted $25 per day for a loaner car. Got charged 30
And it should have been free.

JM
JACK M.
Wakefield, MI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
oil change
great service

HL
HOWARD L.
Lake Nebagamon, WI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Customer Sevice
We always receive e ellent service, bbuti do not like hving to right thesereviews b