Kia of Duluth


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2641 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
93% Would Recommend
Latest Review about 5 hours ago
BRIAN T. on 10/19/2017
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"Great service and value"
I like the honest sales, am satisfied with Kia quality as a whole.
Vehicle: Kia Soul
Category: Sales
Sales Date: 10/16/2017
Review Created: 10/19/2017 02:14 PM
GARY M. on 10/18/2017
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Vehicle: Kia Sportage
Category: Sales
Sales Date: 10/14/2017
Review Created: 10/18/2017 03:00 PM
SUSAN M. on 10/18/2017
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"Oil change service call."
As always, excellent customer care. Prompt service and kept me informed with work being done on my car.
Vehicle: Kia Optima
Category: Service
Service Date: 10/11/2017
Review Created: 10/18/2017 10:37 AM
MISTY H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything works "
Thank you the car runs better now that it got a oil change
Vehicle: Jeep Patriot
Category: Service
Service Date: 10/16/2017
Review Created: 10/18/2017 05:37 AM
GLENN L. on 10/18/2017
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"Quick and dependable "
Easy online scheduling. Completed the work in a timely manner. No pressure to do needless services.
Vehicle: Kia Soul
Category: Service
Service Date: 10/16/2017
Review Created: 10/18/2017 03:54 AM
PATRICIA R. on 10/15/2017
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"Helpful and courteous"
Managed to fit me in for an oil change, when I called right before a long trip.
Vehicle: Kia Soul
Category: Service
Service Date: 10/12/2017
Review Created: 10/15/2017 07:49 PM
LYLE N. on 10/15/2017
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"Caring personal service"
great service
Vehicle: Kia Soul
Category: Service
Service Date: 09/28/2017
Review Created: 10/15/2017 07:23 AM
JOEL H. on 10/14/2017
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"Professional, courteous and friendly service"
Job well done!
Vehicle: Kia Optima
Category: Service
Service Date: 10/13/2017
Review Created: 10/14/2017 07:06 PM
DAVID B. on 10/12/2017
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"Good work."
Good work.
Vehicle: Kia Soul
Category: Service
Service Date: 10/11/2017
Review Created: 10/12/2017 02:11 PM
PAULA B. on 10/12/2017
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"Best around "
Awesome service very friendly staff
Vehicle: Kia Sportage
Category: Service
Service Date: 10/10/2017
Review Created: 10/12/2017 09:35 AM
SHEILA S. on 10/06/2017
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"Nice people"
Very friendly staff in service department,curtious
Vehicle: Kia Optima Hybrid
Category: Service
Service Date: 10/05/2017
Review Created: 10/06/2017 07:25 PM
Raymond L. on 10/05/2017
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Raymond said this business has good service.
Category: Service
Service Date: 10/04/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
MARYSIA B. on 10/04/2017
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"Quick easy oil change"
The shop quoted me 45 minutes and they were done in 35. Quick and easy, honest maintenance recommendations without annoying unnecessary upselling.
Vehicle: Mercury Montego
Category: Service
Service Date: 10/02/2017
Review Created: 10/04/2017 12:48 PM
Scott W. on 10/04/2017
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Scott said the business fixed the vehicle and their technician was phenomenal.
Category: Service
Service Date: 09/14/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
Mary H. on 10/04/2017
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Mary said she's never had a bad experience with this business. Every single employee is polite and assists their customers as fast as they can.
Category: Service
Service Date: 09/14/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
Bryon C. on 10/04/2017
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Bryon said they helped finance the vehicle and everyone was helpful there.
Category: Sales
Sales Date: 09/29/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
Ilean M. on 10/04/2017
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Ilean said everyone was cordial and helpful.
Category: Service
Service Date: 09/30/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
ALEXANDRA A. on 10/03/2017
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"Superior customer service"
I looked at several dealers around town but found the customer service at Kia of Duluth to be unmatched. Sales Agent, Matthew Rush, provided me with a personal experience and was incredibly patient during my four+ trips to the dealership. He was knowledgeable on all the recent vehicle reviews, research and awards, was quick to respond to any question that I had whether that be by phone, email or in person and he made sure I chose the perfect vehicle for me without making me feel rushed or pressured. Hands down a great dealership experience.
Vehicle: Kia Sportage
Category: Sales
Sales Date: 09/27/2017
Review Created: 10/03/2017 06:58 PM
THOMAS D. on 10/03/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Absolutely nothing"
The parts department is literally the most incompetent group of professionals I have ever seen. This was my first and last time buying a Kia let alone from this location. I brought the car in within a week of purchase due to the car shaking and pulling while driving. The shop "replaced" the brakes and rotors when I picked it up still had rusted rotors and the shaking and pulling. Then brought it in now for the recalls and there was an overheating issue. They do the recalls and never fixed the overheating. Absolutely worthless service.
Vehicle: Kia Optima
Category: Service
Service Date: 09/30/2017
Review Created: 10/03/2017 04:17 PM
LEANN A. on 10/03/2017
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"Service"
We were very pleased with our service, the amount of time it took, and the cost. I would definitely recommend Kia to anyone.
Vehicle: Kia Sportage
Category: Service
Service Date: 09/30/2017
Review Created: 10/03/2017 02:18 PM
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