Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1096 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.8648649/5Overall Rating 4.8648649/5Overall Rating 4.8648649/5Overall Rating 4.8648649/5rating 4.8648649
Original
Overall Rating 2.32432/5Overall Rating 2.32432/5rating 2.32432rating 2.32432rating 2.32432
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


OS
Owace S.
Taylor, MI
2018 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2019 Category: Service
Good service
Oil change was done quickly

Verified Customer
Westland, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Nice place
Nice place and nice people.

TE
Timeca E.
Madison Heights, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Service
Great no problem they honored there coupon

RB
Rita B.
South Rockwood, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
customer service
Great customer service, Kirsten Abbott is truly one of a kind, great sales before, during and after. Highly recommend LaFontaine Hyundai.

CP
Cecil P.
Detroit, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Service and service representatives
Sami is an excellent service representative. He kept me informed and answered all my questions

AP
Arnett P.
Detroit, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Comfortable, friendly, smooth, and timely.
The waiting room is quiet and comfortable. The service tech was able to inform me of what the manufacturer recommends for the mileage on my car, and my final bill contained a list if what else was inspected and there conditions.

Verified Customer
Detroit, MI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Oil change and Rotation of tires
Tony Jackson was very nice & professional promise that vehicle will be ready the same day.

MS
Mary S.
Detroit, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
The Best Dealership
My service person was so nice and patient he explained to me about how to keep up with the maintenance on my new vehicle and the mileage and because I have work in the field doing a lot of driving
He answered all my questions and gave me his card to call him if I needed anything else

RC
Roland C.
Detroit, MI
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Service
I have come to a conclusion that I may pay a little more for service at LaFontaine Hyundai, but I would rather have a factory trained mechanic looking after my car instead of an independent. .

Verified Customer
Detroit, MI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Alignment of tires
Timeline manner/personal person/comfortable waiting area.

TW
Tonnille W.
Detroit, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
5/19 Service Visit
My service advisor took amazing care of me especially given it was a Friday, the end of the month, they were crowded, and I had no appointment. I was in and out in under an hour, which was wonderful.

JF
Jacqueline F.
Detroit, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Customer service
Customer service is awesome

LJ
Lacy J.
Detroit, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Consistency
I have yet to receive less than exceptional service and care at LaFontaine.

Verified Customer
Southgate, MI
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
They take care of you right away
I needed a oil change and tired rotation time I got there they didn't make me wait they took my car right on to the back right after getting my mileage

Verified Customer
Westland, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service review
Excellent service

HC
Hannah C.
Detroit, MI
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Fast Service
My car got a flat and the tire had to be replaced. The repair shop fixed it same day and I had my car back that night. Very happy with my experience and the staff were polite and helpful!

TD
Teerra D.
Livonia, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/01/2019 Category: Service
greeting welcome and trying to help someonme
why don't LaFontaine or Hyundai ever sine out any coupons for service or oil changes

LL
Linda L.
Livonia, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great Stuff
Excellent service. Fast. Polite. Excellent work.

JB
Jacqueline B.
Southfield, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/28/2019 Category: Service
Oil change
Had an appointment took over a hour and half & no car wash...

PR
Penny R.
Taylor, MI
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Great Service
They are honest. And I am happy whenever I come in.