Lake Anne Service Center


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

247 Reviews

98% Would Recommend
Latest Review 5 days ago
Roberto G. on 09/19/2017
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Roberto said the waiting area could stand some improvement for the clients. Aside from that the service was excellent.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 09/12/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Michelle H. on 08/28/2017
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Michelle said she really likes this facility. They are very friendly and they did not try to up sell her with other services. She really likes them and will choose then again. She did not understand that it was $40 for the first 30 minutes and it would be more after that. She plans to ask for clarification next time.
Vehicle: Chrysler Voyager
Category: Service
Service Date: 08/21/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Judith F. on 04/25/2017
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Judith said they are very nice people.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 04/19/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Laurence K. on 04/22/2017
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Laurence said his experience was not perfect. The loaner car was pretty bad, and he has to take his vehicle back tomorrow, because the cabin air filter they replaced is making a noise.
Vehicle: Lexus RX 350
Category: Service
Service Date: 04/14/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Chelsea M. on 04/14/2017
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Chelsea said this business was not able to get her vehicle's problem fixed.
Vehicle: Ford Escape
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Reid P. on 03/15/2017
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Reid said the customer service and the work could have been a little better.
Vehicle: Hyundai Azera
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Luis R. on 03/08/2017
Recommended badge inactive Recommended
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Luis said he goes to this business for his oil changes because they are right around the corner from his work and that's convenient for him.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/23/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Kate J. on 01/09/2017
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Kate said this business was expensive, but they were pleasant and helpful.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/06/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Walter R. on 12/28/2016
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Walter said it was great. They are very nice.
Vehicle: Toyota Matrix
Category: Service
Service Date: 12/23/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Sonya T. on 11/30/2016
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Sonya said the business did a great job and she is very pleased with the service.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/29/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Awan K. on 09/20/2016
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Awan said the business was fair and they had great customer service.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 08/30/2016
Review Created: 09/20/2016
This review was collected via phone interview by Customer Research Inc.
Shrawan K. on 07/27/2016
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Shrawan said he would recommend the business for service.
Vehicle: Ford Escort
Category: Service
Service Date: 07/21/2016
Review Created: 07/27/2016
This review was collected via phone interview by Customer Research Inc.
Matt O. on 06/25/2016
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Matt said the did a good job. It would have been better if he did not have to bring the vehicle back in the next day.
Vehicle: Scion xB
Category: Service
Service Date: 06/21/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Gerald H. on 04/25/2016
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Gerald said his service was good.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 04/19/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.
Alycia M. on 03/30/2016
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Alycia said this business is good.
Vehicle: Subaru Legacy
Category: Service
Service Date: 03/28/2016
Review Created: 03/30/2016
This review was collected via phone interview by Customer Research Inc.
James P. on 02/08/2016
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James said everything was fine at the business. They did the work they were told to do. The work was finished on time and the price was as promised. They communicated well and gave him options.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/04/2016
Review Created: 02/08/2016
This review was collected via phone interview by Customer Research Inc.
DONNA MAE K. on 02/04/2016
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"I thought it was great"
Will continue to go back
Vehicle: Kia Soul
Service Date: 02/03/2016
Review Created: 02/04/2016 08:26 AM
Laxmanna J. on 01/20/2016
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Laxmanna said he is happy with the service, but the price is too high.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/18/2016
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
Philip L. on 01/09/2016
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Philip said this business is expensive for services compared to other facilities. However, his experience was nice, and the employees were pleasant.
Vehicle: Honda Accord
Category: Service
Service Date: 01/07/2016
Review Created: 01/09/2016
This review was collected via phone interview by Customer Research Inc.
Teresa F. on 12/25/2015
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Teresa said they were pleasant to work with and they were very friendly.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/22/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
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