Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

549 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago

Reviews


JM
John M.
Colorado
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
John said the staff are very honest and fair to customers.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Denver, CO
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Kevin said this business was pricey.
This review was collected via phone interview by Customer Research Inc.
John J., Owner from Lakewood Lube And Repair responded on 11/14/2017

Kevin, I'm surprised that you think we are "pricey", when we sent two men to travel to your vehicle, tow it back to the shop, and diagnose the problem.  We traveled to your vehicle with a company truck and a tow strap to save you the cost of a tow truck.  Then we put your truck first in line because it is a work truck, diagnosed the problem, ordered the part, and repaired the truck.  We finished your work after normal business hours and then stayed on after hours so that you could pick up your truck the same night.  We saved you the tow bill, worked overtime, and then stayed more overtime so you could send your men to pick up your truck.  We charge you nothing except straight time and the total bill was just over $300.00 I'm sorry that you don't like our pricing, but this is Denver and we have to pay too much for rent, and our employees have to pay too much for rent, and we have to pay the employees a fair wage.  I know you are from out of town, but if you need any help at our "pricey" establishment, you would be welcome.  John


AW
Annika W.
Rapid City, SD
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Annika said she was traveling and decided to visit this business. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

GH
Gina H.
Denver, CO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Gina said she was completely satisfied with her service. The work was done fast. The price was fair.
This review was collected via phone interview by Customer Research Inc.

RW
RICHARD W.
Littleton, CO
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Honesty
Great service. Skilled mechanics. They are honest about what truly needs to and does not need to be done

RW
Richard W.
Littleton, CO
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Richard said the staff went above and beyond for him. They communicated with him and they let him know what was really going on. They gave him a ride home and he really appreciates their service.
This review was collected via phone interview by Customer Research Inc.

DS
DAVE S.
Sioux Falls, SD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017
Timely Expert Service at a Fair Price
Same as above

ME
Mandy E.
Denver, CO
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Mandy said the service from the business is very helpful and fast.
This review was collected via phone interview by Customer Research Inc.

AG
Alana G.
Denver, CO
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Alana said the staff was very quick and attentive. They answered all her questions.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Colorado
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Sean said the business does not over charge on their prices and they are very honest.
This review was collected via phone interview by Customer Research Inc.
John J., Owner from Lakewood Lube And Repair responded on 11/14/2017

Thank you for the kind review, Sean!  We are just a small shop but we try harder than the "big boys".  Come see us again!

John


MB
MARK B.
Lakewood, CO
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Check Engine light
John and team provide great service, loan car if needed and fix it the first time

DK
David K.
Littleton, CO
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
David said the service was really good. They were very honest and they finished within the promised time frame.
This review was collected via phone interview by Customer Research Inc.

PC
Phil C.
Denver, CO
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017 Category: Service
Phil said the experience was okay. It was all right, but not anything special.
This review was collected via phone interview by Customer Research Inc.

KE
Kyle E.
Denver, CO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Kyle the staff were personable and friendly. They go out of their way to help him get low prices that will save him money. He has never been dissatisfied with their work. He has recommended this business to others as much as possible.
This review was collected via phone interview by Customer Research Inc.

SB
Susette B.
Denver, CO
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Susette said the business always has great customer service. They get things done in a timely manner and John is always on top of things. She would like to thank him for being there and for being flexible.
This review was collected via phone interview by Customer Research Inc.

MB
MARK B.
Lakewood, CO
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Great Service - Great folks - I just take it for granted at Lakewood Lube
I always recommend John at Lakewood Lube

BB
Brendan B.
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Brendan said this business worked with him. They got him scheduled as quickly as possible and had reasonable rates.
This review was collected via phone interview by Customer Research Inc.

AS
Ashley S.
Colorado
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Ashley said the business is friendly and they did a good job. Her vehicle is doing well since the service.
This review was collected via phone interview by Customer Research Inc.

LL
Lace L.
Lakewood, CO
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Lace said she has gone to the business for years and she has never been let down. The staff gets her in quickly and they do a great job.
This review was collected via phone interview by Customer Research Inc.

SM
Steven M.
Littleton, CO
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Steven said they always fit him in and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 549 in total