ReScore Reviews™ (4)
I was called and told my car would be $374 to repair. I told them to go ahead and fix it. They did not tell me it would be $374 plus a diagnostic charge or any other charge. When I went to pick up the car, I was told it was $412.75. When I said I was told $374, I was informed of the diagnostic charge.
When someone quotes me a price to fix something, that's what I expect to pay. If you're digging around in there and find something else wrong, you call me and tell me what you found and give me a new price. No problem. When you call me and tell me it's X dollars to repair my car, I agree to that and the amount is higher when I pick it up, I'm not ok with that.
I Have tried many times to respond to your concerns about charges on your last vist. I will be more than happy to review your concerns and try to resolve any issues. We Value your business
Mr Boggs, I have reached out a couple of times to you with reguard to your concerns about the cost of repairs on your last visit. We take alot of extra measure to purchase quality parts and provide the best service in the area. This means at times we do pay more to ge dependable parts we can stand behind for two years / 24000 miles. Thank you for your business and trust