Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

668 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
Latest Review 1 day ago

Reviews


RL
Richard L.
Lagrange, GA
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2017 Category: Service
Richard said he was told his vehicle would be ready the next day. They found out that there was additional work. They had to reorder a part that came in wrong. He had to rent a vehicle and he missed some doctors appointments. He had a confrontation with a gentlemen because his vehicle was not ready. The first young man that helped him was very nice.
This review was collected via phone interview by Customer Research Inc.

DS
Darren S.
Franklin, GA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Darren said the business did a great job and the staff has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Franklin, GA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
David said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Gina M.
Franklin, GA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
2012 Nissan Sentra
Good Customer service

BE
Billy E.
Lagrange, GA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
SERVICE
STAFF IS CUSTOMER FRIENDLY-AND WORK IS GREAT- AND AFFORDABLE.

TC
Travis C.
Lagrange, GA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
GREAT SERIVCE..FAST AND VERY DEPENDABLE..
Excellence Service...

PS
Phillip S.
Cusseta, AL
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Phillip said they're reasonable and they give good service.
This review was collected via phone interview by Customer Research Inc.

CU
Carey U.
Georgia
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Carey said this business always seems to have what her vehicle needs at the time. She also said, the business is prompt and quick.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Lagrange, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
James said they're very responsible and they did what they said they would.
This review was collected via phone interview by Customer Research Inc.

BP
Brenda P.
Georgia
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Brenda said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

DP
Donna P.
Lagrange, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Donna said this business was helpful and they did everything they said they would. They were quick to get the service done and they called to check in with her.
This review was collected via phone interview by Customer Research Inc.

SB
Shawn B.
Lagrange, GA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Shawn said the service at this business was good and they were friendly. However, it took a little longer than he was expecting.
This review was collected via phone interview by Customer Research Inc.

PR
Pat R.
Lagrange, GA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Pat said they have given her an honest analysis every time she has taken her vehicle in. When she was purchasing the tires they showed her the options and explained everything to her. They have really great customer service.
This review was collected via phone interview by Customer Research Inc.

LG
Lavelle G.
Five Points, AL
Buick LaCrosse
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/02/2017
Tire Rotation
I called and made an appointment to have my tires rotated so I would not have to wait forever. It was over thirty minutes before they even moved my car into the bay. It only took about fifteen minutes to rotate the tires. I was there 45 minutes for something that should have required twenty minutes. The staff at the desk (computers) hardly addressed me when I came in. They are very unfriendly and seem to care less that you are a customer. Also I noted a decided difference in the manner in which they addressed male customers and female customers. Women deserve to be treated as equals. Believe it or not women are as intelligent as men. This was an extremely distasteful and not satisfactory visit.

JH
Johnnie H.
Lagrange, GA
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Car maintenance
I always feel like a valued customer. Everyone is always courteous and service is always done quickly. I always feel confidant that everything will be done correctly.

CH
Charlotte H.
Lagrange, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Efficient
Always nice and do a good job

DS
David S.
Lagrange, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2017 Category: Service
David said this business was good and thorough. They let him know what was going on with his wheels.
This review was collected via phone interview by Customer Research Inc.

NJ
Nurse J.
Douglasville, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/25/2017
Damaged to skid plate, check engine light still coming on, costly, and errigant
Been using service for nitro tires , brakes, and oil change. Moved to Alabama and used someone else. Was told by them before service that the skid plate only had one screw intact and apparently that the previous service people had forgot to put them back on after oil change. Driving down interstate and plate came off possibly damaging tires and under pinning. Called Lee's crossroads to let them know they need to pay for replacing skid plate. Stated it wasn't their fault because I couldn't prove it wasn't already damaged. Also, check engine light had been coming on since using their service. Charged me for diagnosing the car. Paid for fixing damage that they probably did. Had to bring it in a second time because check engine light still coming on. Charge me additional fee. Three months lately, check engine light still coming on. Wouldn't ever let them touch my car again. Arrigant and pompous. I wish they were as good as they thought they were.

MC
Mitchell C.
Lagrange, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Mitchell said the service and the price was good. They took him in at the last minute and he really appreciated that.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
West Chester, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Jeff said he did not have any problems.
This review was collected via phone interview by Customer Research Inc.