Feel Like I was taken advantage of
I dropped my car off for an oil change and state inspection. I told them I would leave it and wanted to pick it up by 3 pm. I thought a seven hour window was more than reasonable. But no one called by three. I called and they said it hadn't even been started yet! Apparently the person I spoke with on the phone didn't put down that I wanted it back by three. I feel like since I gave them plenty of time to do a routine job, they kept me until last. Feels like they took advantage of me and I ended up without my car for the afternoon. In addition, had I known it wouldn't have gotten worked on until after 3, I could have gone to work that day. Disappointed in the service. Maintenance works was done satisfactorily though. However, I might have to try someplace else the next time.