Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

394 Reviews

97% Would Recommend
76% Business Response
Latest Review 7 days ago

Reviews


SW
Susan W.
Keene, NH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Susan said that the place did her work and then cleaned her vehicle's interior and washed it.
This review was collected via phone interview by Customer Research Inc.

CL
Christopher L.
Raymond, NH
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Christopher said that they are easy to talk to. He was in and out in under a day. They explain things well and everyone is nice up at the front desk.
This review was collected via phone interview by Customer Research Inc.

JS
Joanna S.
Keene, NH
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2019 Category: Service
Joanna said the business was great and they gave her a loaner vehicle when her vehicle wasn't finished.
This review was collected via phone interview by Customer Research Inc.

RP
ROGER P.
Swanzey, NH
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2019
ROUTINE SERVICE
THANKS FOR SERVICING OUR 2015 HONDA WITH THE CARE WE EXPECTED
Ben R. from Leon's & J&L responded on 10/03/2019

Thank you Roger for the feed back.  

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

AM
ALLISON M.
Fitzwilliam, NH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
Excellent local service
Could not be more pleased with the excellent service I received at Leon's, both for my car and myself as a customer. Great mechanic service desk very attentive and friendly. Highly recommend.
Ben R. from Leon's & J&L responded on 10/03/2019

Thank you Allison for your patronage and the feedbck.  I will make sure to passs this along to the staff.

I look forward to seeing you when you need service!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

DM
DAVE M.
Dublin, NH
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
truck repair
very happy with the repair work on my 2013 frontier and they cleaned up my truck inside and out looks sharp now and drives nice
Ben R. from Leon's & J&L responded on 10/03/2019

Thank you for your business Dave.  We appreciate your feed back.

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

BV
Brian V.
Keene, NH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Brian said the service was good.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 10/03/2019

Thank you for your business Brian!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

NW
NORMA W.
Spofford, NH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Service 9/24/19
Staff is friendly, knowledgeable, pleasant, and work is excellent.
Ben R. from Leon's & J&L responded on 10/03/2019

Thank you for the feed back Norma!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

DM
DAVE M.
Dublin, NH
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
happy driving now
I had a little bit of a let down first Leons made it right with me I will be going there from now on good bunch of people
Ben R. from Leon's & J&L responded on 09/18/2019

Thank you Dave for your feed back.  Much Appreciated.  

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

MJ
Michael J.
Swanzey, NH
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Michael said the employees are prompt and he likes the way they do business. The price was fair.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 09/09/2019

Thank you Michael for the review!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

DD
Denise Ann D.
Hinsdale, NH
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Denise said the service was very good.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 09/09/2019

Thank you Denise for the feed back on your last service visit. 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

BC
BILL C.
Westmoreland, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Taking care of the family.
We took our Outback in for the 54,000 mile service. The brakes and rotors were making a little noise and the tech confirmed that we need to replace pads and rotors. Done very quickly and right on with the quote. Awesome Service.
Ben R. from Leon's & J&L responded on 09/05/2019

Thank you Bill, 

We appreciate the feed back!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

TS
TODD S.
Marlborough, NH
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019
Consistently Creat!
Everything always goes great! Customer service and quality of work is always the same. It’s the only place I will service my vehicles.
Ben R. from Leon's & J&L responded on 08/27/2019

Thank you Todd for your patronage! we value your input, much appreciated!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

AM
ALLISON M.
Fitzwilliam, NH
Subaru Legacy (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Outstanding Service
All staff members I encountered went above and beyond by patiently explaining my car issues, the most affordable repair options, and clarifying what I needed vs. what could wait. My car (which I've had for close to 3 years) runs better than it EVER has! I will most definitely be returning to Leon's for any future car-related needs.
Ben R. from Leon's & J&L responded on 08/27/2019

Hi Allison, 

  Thank you for taking the time to give us feed back on your recent service visit.  I will make sure to pass this on to all the staff members. 

THANK YOU!!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

LL
Lori L.
New Hampshire
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019 Category: Service
Lori said her experience was very good.
This review was collected via phone interview by Customer Research Inc.

CC
Connor C.
Keene, NH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Connor said the employees did everything he asked.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 08/14/2019

Thank you for choosing Leon's for your automotive needs!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

CC
Connor C.
Keene, NH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Connor said the employees did everything he asked.
This review was collected via phone interview by Customer Research Inc.

DM
DAVE M.
Dublin, NH
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
my 2006 gto
I'm very happy with this garage they finally found the problem with my car i think i found my new repair place very thorough and they explain all my options
Ben R. from Leon's & J&L responded on 08/12/2019

Thank you Dave for the feed back.  Much appreciated!!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

JS
John S.
Keene, NH
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
John said his experience is always good. The service staff is always knowledgeable and articulate and he always feels confident.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Keene, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
James said the employees attended to him quickly. The price was right.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 08/06/2019

Thank you James for the feed back!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004