Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

395 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
98% Business Response
Latest Review 6 days ago

Reviews


JB
Joe B.
Florida
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Joe said the business is great. He's been going there for many years, and would recommend it.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/08/2018

Thank you Joe for letting us evaluate your Avalanche. Your recommendations are greatly appreciated.

Tanya Lex   (941)723-0806


FD
Frank D.
Ellenton, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Frank said he's very satisfied with the business and they always treat him well.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/08/2018

Frank & Aggie, you are excellent customers that we love to see for service (not breakdowns). Congrats - Enjoy your retirement years. Tanya Lex  (941)723-0806


LK
Lucy K.
Palmetto, FL
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Spoke with Kenneth. He said the staff members did the job right. They even caught a few things he didn't know needed to be fixed.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/08/2018

Thank you for allowing us to get your RV ready for your big trip, enjoy your vacation & safe travels. Tanya Lex


JZ
Jerry Z.
Palmetto, FL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Jerry said the employees were good and he was amazed at how clean the facility was. He stated he will continue using this business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/08/2018

Thank you for allowing us to take care of the engine light on your Ford Taurus.  We are greatful that you had a great experience and look foward to servicing your vehicle in the future.
Tanya Lex  (941)723-0806


VL
Verlie L.
Florida
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Verlie said this business replaced her windshield wiper fast. It was good.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/08/2018

Thank you for taking the time to leave a review. 

Tanya Lex
(941)723-0806

DD
Donna D.
Ellenton, FL
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Donna said the employees treated her very fairly.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/08/2018

Donna, thank you for allowing us to service your van and get you ready for your trip.  Safe Travels.

Tanya Lex
(941)723-0806

RB
Robert B.
Sarasota, FL
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Robert said his vehicle was done on time. The part he needed for his vehicle was given to him and the price was affordable.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/08/2018

Thank you for leaving a review and allowing us to service your Mazda.  Our customers are #1

Tanya Lex
(941)723-0806

BB
Brian B.
Palmetto, FL
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Spoke with Brian's wife. She said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/04/2017

Thank you for taking your time to leave a review for your recent visit.  We appreciate that you have chosen Lex's Automotive for all you vehicle needs.  Tanya Lex  (941)723-0806


CH
Charles H.
Palmetto, FL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Charles said he recommends the business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/04/2017

Thank you for your 5 star review. We thank you for all the referrals that you send our way.   Tanya Lex (941)723-0806


PM
Pat M.
Palmetto, FL
Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Pat said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/04/2017

Thank you Pat for allowing Lex's Automotive to service your vehicle and referring your friends.  Referrals are greatly appreciated.

Tanya Lex
(941)723-0806

ML
MARK L.
Palmetto, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Great service
Always trust car service done right and with a good price
Tanya L. from Lex's Automotive responded on 11/27/2017

Thank you for allowing Lex's Automotive service both your Honda's. Enjoy the new set of tires for the CRV. Happy Holidays.

Tanya Lex
(941)723-0806

DP
Don P.
Ellenton, FL
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Don said he trusts this business, and they do a good job.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 11/27/2017

Thank you Don for always trusting Lex's Automotive for your vehicle repairs.  Your business is greatly appreciated.

Tanya Lex
(941)723-0806

JR
John R.
Ellenton, FL
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
John said the price was a lot cheaper than he expected. The staff were professional and qualified. He was very satisfied. They are a good place to visit for a fair deal. They do the work right.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 11/27/2017

Thank you for taking the time to leave a review.  Glad we were able to diagnosis the issue with your blazer quickly with minimal costs. Hope to see you when it is due for service. 
Tanya Lex  (941)723-0806


NC
NORMAN C.
Parrish, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Honest and fair priced
Very happy with the service.
Tanya L. from Lex's Automotive responded on 11/20/2017

Thank you for coming in last week and allowing us to repair the minor items on your PT Cruiser.  Tanya Lex  (941)723-0806 


BP
BROCK P.
Palmetto, FL
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017
Excellent service as always
Excellent service
Tanya L. from Lex's Automotive responded on 11/20/2017

Thank you for allowing us to service your family car & keep you safe on the road.  Tanya Lex  (941)723-0806


GL
Geraldine L.
Ellenton, FL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Geraldine said the service was perfect. The staff was very good and polite. She will continue to recommend customers to this business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 11/21/2017

Thank you for the great 5 star review, it is our pleasure.  We strive for each visit to have the same high standards of customer service, quality repairs and accurate completion times.

Tanya Lex  (941)723-0806

TW
Timothy W.
Bradenton, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Spoke with Barbara. She said she just dealt with one guy at this business, and he was very nice.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 11/20/2017

Neil is our service advisor and handles most of the phone calls and estimates.  Thank you for your feedback & leaving a review.

Tanya Lex
(941)723-0806

JL
James L.
Palmetto, FL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
James said this business took care of business. This is the second time he has been there. If he has any further trouble he will be back.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 11/20/2017

We are glad that your recent visits have taken care of the problems that started with your cadillac. We hope to see you on your next service interval.  Happy Thanksgiving.

Tanya Lex
(941)723-0806

JI
John I.
Ellenton, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
John said this business is excellent.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 11/20/2017

Thank you for taking the time to leave a review.  We are happy everything during your visit was Excelent.  

Tanya Lex
(941)723-0806

DN
DICK N.
Palmetto, FL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Corrected dealers sloppy service
Lex Service gives prompt appointments, has certified technicians and takes care of your service issues without "ticket building" .... just god honest service which is really hard to find anywhere ... oh and their pricing is very fair!
Tanya L. from Lex's Automotive responded on 11/13/2017

Glad we were able to correct the major oil leak without a major price.  It is sad when the dealership caused such a oil mess due to their incompetence. Thank you for your visit and I am sure we wil see you again soon.

Tanya Lex
(941)723-0806