Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

538 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


BC
Bruce C.
Ridgefield, CT
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Bruce said the business does good work. They have fair prices and they are very honest. The communication could improve some.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
Ridgefield, CT
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Matthew said he is really happy with them, The business does not call when the vehicle is ready, he always has to call them. The prices are expensive.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Ridgefield, CT
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Mike said he is very happy, but it took almost a week for the staff to be able to take care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

TK
TOBY K.
Ridgefield, CT
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018
Very honest
These guys are great. They don’t try to up sell you or do unnecessary work. Only complaint would be that they have not always called when the car is ready. I have usually had to call to check on the status of the car and it is typically ready.

BM
Bill M.
Ridgefield, CT
Audi A8
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Bill said the staff was competent and did a good job. He had hoped to get a few more things done on the vehicle, but they were unable to do so.
This review was collected via phone interview by Customer Research Inc.

JA
Jose A.
Ridgefield, CT
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Jose said he was happy with the service
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
Ridgefield, CT
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Eric said staff complained that Jimmy, the owner, was willing to make repairs that other facilities said could not be done and he appreciates that. However, the staff member who did the work complained about it and made negative comments about the work order the entire time. Eric said the repairs were a success and he was able to tow a 17 foot trailer 950 miles without a problem. He thanked Jimmy for it.
This review was collected via phone interview by Customer Research Inc.

DS
Derek S.
Redding, CT
INFINITI I30
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2017 Category: Service
Derek said the business was able to solve some of his problems, but not all of them. He was happy with the service, and he has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

TO
TOM O.
Ridgefield, CT
Cadillac Seville
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017
Prompt Professional and friendly service.
They always do a great job.

TK
Toby K.
Ridgefield, CT
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2017 Category: Service
Toby said this business was good but they were unable to completely fix the issue.
This review was collected via phone interview by Customer Research Inc.

SS
SYLVANA S.
Ridgefield, CT
BMW X3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2017
Aquired New tires..
Great diagnostics... They honestly and promptly Found the trouble with my car.... What a great relief!

WF
William F.
Ridgefield, CT
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2016 Category: Service
William said this business is the best in town. He really does not have any complaints about them. He had a couple of questions about the viability of a transmission fluid change and even though he had a disagreement with them, he said he was not upset.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Ridgefield, CT
Subaru Legacy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2016 Category: Service
Jeff said his service was great, and the work was done well. The only thing that was not perfect, is no one notified him when the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

FM
Francesca M.
Connecticut
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2016 Category: Service
Francesca said the business was a little confusing for her at first but after she spoke with the right person and he explained everything to her everything worked out great.
This review was collected via phone interview by Customer Research Inc.

GF
GEORGE F.
Ridgefield, CT
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2016
Getting it done
They dont do any more than they have to do and get what has to be done without delay.

BL
BARBARA L.
Ridgefield, CT
BMW 325i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2015
Friendly courteous service.
My only reason for not giving it 5 stars is that it took a long time and it was known that I would be waiting.

PT
PAM T.
Ridgefield, CT
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2015
They are professional and easy to deal with
They make it simple, do what's needed and don't suggest what isn't.

AZ
Anthony Z.
Ridgefield, CT
Acura MDX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2015 Category: Service
Anthony said he did not get a call back letting him know his vehicle was finished. The business is always very helpful.
This review was collected via phone interview by Customer Research Inc.

CW
Charlie W.
Connecticut
Subaru Impreza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2015 Category: Service
Spoke with Amy. She said this business is fast and efficient.
This review was collected via phone interview by Customer Research Inc.

KI
KENNETH I.
Ridgefield, CT
Toyota Sequoia
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2015
Friendly Service
Consistently good service.

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