Reviews
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Matthew S.
Ridgefield, CT
Honda Pilot
Verified
Matthew said he is really happy with them, The business does not call when the vehicle is ready, he always has to call them. The prices are expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mike C.
Ridgefield, CT
Subaru Outback
Verified
Mike said he is very happy, but it took almost a week for the staff to be able to take care of his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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TOBY K.
Ridgefield, CT
Chevrolet Equinox
Verified
Very honest
These guys are great. They don’t try to up sell you or do unnecessary work. Only complaint would be that they have not always called when the car is ready. I have usually had to call to check on the status of the car and it is typically ready.
Recommended
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Bill M.
Ridgefield, CT
Audi A8
Verified
Bill said the staff was competent and did a good job. He had hoped to get a few more things done on the vehicle, but they were unable to do so.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jose A.
Ridgefield, CT
Jeep Grand Cherokee
Verified
Jose said he was happy with the service
Recommended
This review was collected via phone interview by Customer Research Inc.
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Eric E.
Ridgefield, CT
Toyota RAV4
Verified
Eric said staff complained that Jimmy, the owner, was willing to make repairs that other facilities said could not be done and he appreciates that. However, the staff member who did the work complained about it and made negative comments about the work order the entire time. Eric said the repairs were a success and he was able to tow a 17 foot trailer 950 miles without a problem. He thanked Jimmy for it.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Derek S.
Redding, CT
INFINITI I30
Verified
Derek said the business was able to solve some of his problems, but not all of them. He was happy with the service, and he has recommended them to others.
Recommended
This review was collected via phone interview by Customer Research Inc.
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TOM O.
Ridgefield, CT
Cadillac Seville
Verified
Prompt Professional and friendly service.
They always do a great job.
Recommended
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Toby K.
Ridgefield, CT
Toyota Tundra
Verified
Toby said this business was good but they were unable to completely fix the issue.
Recommended
This review was collected via phone interview by Customer Research Inc.
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SYLVANA S.
Ridgefield, CT
BMW X3
Verified
Aquired New tires..
Great diagnostics... They honestly and promptly Found the trouble with my car.... What a great relief!
Recommended
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William F.
Ridgefield, CT
Chevrolet TrailBlazer
Verified
William said this business is the best in town. He really does not have any complaints about them. He had a couple of questions about the viability of a transmission fluid change and even though he had a disagreement with them, he said he was not upset.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jeff B.
Ridgefield, CT
Subaru Legacy
Verified
Jeff said his service was great, and the work was done well. The only thing that was not perfect, is no one notified him when the vehicle was ready.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Francesca M.
Connecticut
Honda CR-V
Verified
Francesca said the business was a little confusing for her at first but after she spoke with the right person and he explained everything to her everything worked out great.
Recommended
This review was collected via phone interview by Customer Research Inc.
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GEORGE F.
Ridgefield, CT
Chevrolet Malibu
Verified
Getting it done
They dont do any more than they have to do and get what has to be done without delay.
Recommended
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BARBARA L.
Ridgefield, CT
BMW 325i
Verified
Friendly courteous service.
My only reason for not giving it 5 stars is that it took a long time and it was known that I would be waiting.
Recommended
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PAM T.
Ridgefield, CT
Ford Focus
Verified
They are professional and easy to deal with
They make it simple, do what's needed and don't suggest what isn't.
Recommended
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Anthony Z.
Ridgefield, CT
Acura MDX
Verified
Anthony said he did not get a call back letting him know his vehicle was finished. The business is always very helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Charlie W.
Connecticut
Subaru Impreza
Verified
Spoke with Amy. She said this business is fast and efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
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KENNETH I.
Ridgefield, CT
Toyota Sequoia
Verified
Friendly Service
Consistently good service.
Recommended
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Andrew Y.
Ridgefield, CT
Acura TSX
Verified
Andrew said after his oil change, he noticed an oil puddle under the vehicle. He went to another facility to have it checked out only to find out it was just dripping from an overfilled area. He did not return to this business because of the distance.
Recommended
This review was collected via phone interview by Customer Research Inc.