Reviews
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Paul H.
Andover, MA
Toyota Camry Solara
Verified Customer
Paul said he was very pleased with this facility. He had an emergency, with no appointment the staff took care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Erin C.
Ridgefield, CT
Chevrolet Suburban
Verified Customer
Erin said she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kathy K.
Ridgefield, CT
HUMMER H3T
Verified Customer
Kathy said this business tried to do their best but they were not able to solve her problem. They informed her the problem needed more expertise than they had.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Bruce C.
Ridgefield, CT
Honda Pilot
Verified Customer
Bruce said the business does good work. They have fair prices and they are very honest. The communication could improve some.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Matthew S.
Ridgefield, CT
Honda Pilot
Verified Customer
Matthew said he is really happy with them, The business does not call when the vehicle is ready, he always has to call them. The prices are expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mike C.
Ridgefield, CT
Subaru Outback
Verified Customer
Mike said he is very happy, but it took almost a week for the staff to be able to take care of his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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TOBY K.
Ridgefield, CT
Chevrolet Equinox
Verified Customer
Very honest
These guys are great. They don’t try to up sell you or do unnecessary work. Only complaint would be that they have not always called when the car is ready. I have usually had to call to check on the status of the car and it is typically ready.
Recommended
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Bill M.
Ridgefield, CT
Audi A8
Verified Customer
Bill said the staff was competent and did a good job. He had hoped to get a few more things done on the vehicle, but they were unable to do so.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jose A.
Ridgefield, CT
Jeep Grand Cherokee
Verified Customer
Jose said he was happy with the service
Recommended
This review was collected via phone interview by Customer Research Inc.
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Eric E.
Ridgefield, CT
Toyota RAV4
Verified Customer
Eric said staff complained that Jimmy, the owner, was willing to make repairs that other facilities said could not be done and he appreciates that. However, the staff member who did the work complained about it and made negative comments about the work order the entire time. Eric said the repairs were a success and he was able to tow a 17 foot trailer 950 miles without a problem. He thanked Jimmy for it.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Derek S.
Redding, CT
INFINITI I30
Verified Customer
Derek said the business was able to solve some of his problems, but not all of them. He was happy with the service, and he has recommended them to others.
Recommended
This review was collected via phone interview by Customer Research Inc.
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TOM O.
Ridgefield, CT
Cadillac Seville
Verified Customer
Prompt Professional and friendly service.
They always do a great job.
Recommended
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Toby K.
Ridgefield, CT
Toyota Tundra
Verified Customer
Toby said this business was good but they were unable to completely fix the issue.
Recommended
This review was collected via phone interview by Customer Research Inc.
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SYLVANA S.
Ridgefield, CT
BMW X3
Verified Customer
Aquired New tires..
Great diagnostics... They honestly and promptly Found the trouble with my car.... What a great relief!
Recommended
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William F.
Ridgefield, CT
Chevrolet TrailBlazer
Verified Customer
William said this business is the best in town. He really does not have any complaints about them. He had a couple of questions about the viability of a transmission fluid change and even though he had a disagreement with them, he said he was not upset.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jeff B.
Ridgefield, CT
Subaru Legacy
Verified Customer
Jeff said his service was great, and the work was done well. The only thing that was not perfect, is no one notified him when the vehicle was ready.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Francesca M.
Connecticut
Honda CR-V
Verified Customer
Francesca said the business was a little confusing for her at first but after she spoke with the right person and he explained everything to her everything worked out great.
Recommended
This review was collected via phone interview by Customer Research Inc.
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GEORGE F.
Ridgefield, CT
Chevrolet Malibu
Verified Customer
Getting it done
They dont do any more than they have to do and get what has to be done without delay.
Recommended
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BARBARA L.
Ridgefield, CT
BMW 325i
Verified Customer
Friendly courteous service.
My only reason for not giving it 5 stars is that it took a long time and it was known that I would be waiting.
Recommended
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PAM T.
Ridgefield, CT
Ford Focus
Verified Customer
They are professional and easy to deal with
They make it simple, do what's needed and don't suggest what isn't.
Recommended