Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(793 Reviews)

99% Would Recommend
Latest Review about 14 hours ago

Reviews


LH
LAUREN H.
Ridgefield, CT
Toyota Sequoia
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2016
Friendly
People very nice. Service quick

KB
Kyle B.
Ridgefield, CT
Acura TSX
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/15/2018 Category: Service
Kyle said he did not like the idea that the mechanic that worked on his vehicle, did not talk to him regarding the repair work.

LC
Linda C.
Ridgefield, CT
Honda Pilot
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/21/2014 Category: Service
Linda said she dropped off her vehicle off on a Thursday but she was never told how long it was going to take. She called back on Friday and she was told they needed a part. She went by to get something out of her bag on Monday. Her vehicle was left open and the advisor told her that her vehicle was ready. She told him she did not get a call and she had driven another vehicle there so she could not take it. By the time she got home the boss called her and told her the advisor was wrong and it was not ready because he had to check the lights. The next day she went to get her vehicle and the vehicle was still open and there were manuals left all over it. The light was still on and that was what she brought it in for. Not only was there no communication, they were also very dishonest. She will never recommend this facility due to this and she will not come back in.

ZC
Zaza C.
Ridgefield, CT
BMW 328xi
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/20/2017 Category: Service
Zaza said she loves the staff at this business. They were very accommodating. This time she went in for a emissions test, but she failed because the business could not turn off her service light. Zaza said she wished she had known that before she spent the $25.00 for the test.

HR
Hector R.
Ridgefield, CT
Subaru Legacy
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/16/2015 Category: Service
Hector said the customer service at this business could have been more friendly.

JL
JAMES L.
Ridgefield, CT
Toyota RAV4
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2020
Competent mechanics: fair prices: pleasant mgr
I repeat: competant mechanics and fair prices. Pleasant mgr :)

PB
Paul B.
Ridgefield, CT
Jeep Renegade
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2020 Category: Service
Paul said they are straight forward and very direct.

RW
ROBERT W.
Ridgefield, CT
Honda Accord Coupe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2020
Service Appointments
Thanks to all for handling the seasonal snow tire and tune-up tasks for both cars with all the clever social distancing we can muster. Appreciate the help.

MH
Michael H.
Ridgefield, CT
Volvo S40
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2020 Category: Service
Michael said the staff are very attentive and the technicians got the service done that his vehicle needed quickly.

PH
Paul H.
Andover, MA
Toyota Camry Solara
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2019 Category: Service
Paul said he was very pleased with this facility. He had an emergency, with no appointment the staff took care of him.

EC
Erin C.
Ridgefield, CT
Chevrolet Suburban
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2019 Category: Service
Erin said she would recommend the business for service.

KK
Kathy K.
Ridgefield, CT
HUMMER H3T
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2018 Category: Service
Kathy said this business tried to do their best but they were not able to solve her problem. They informed her the problem needed more expertise than they had.

BC
Bruce C.
Ridgefield, CT
Honda Pilot
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2018 Category: Service
Bruce said the business does good work. They have fair prices and they are very honest. The communication could improve some.

MS
Matthew S.
Ridgefield, CT
Honda Pilot
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2018 Category: Service
Matthew said he is really happy with them, The business does not call when the vehicle is ready, he always has to call them. The prices are expensive.

MC
Mike C.
Ridgefield, CT
Subaru Outback
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/22/2018 Category: Service
Mike said he is very happy, but it took almost a week for the staff to be able to take care of his vehicle.

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