Limestone Service Station - Service Dept.

People very nice. Service quick

Kyle said he did not like the idea that the mechanic that worked on his vehicle, did not talk to him regarding the repair work.

Linda said she dropped off her vehicle off on a Thursday but she was never told how long it was going to take. She called back on Friday and she was told they needed a part. She went by to get something out of her bag on Monday. Her vehicle was left open and the advisor told her that her vehicle was ready. She told him she did not get a call and she had driven another vehicle there so she could not take it. By the time she got home the boss called her and told her the advisor was wrong and it was not ready because he had to check the lights. The next day she went to get her vehicle and the vehicle was still open and there were manuals left all over it. The light was still on and that was what she brought it in for. Not only was there no communication, they were also very dishonest. She will never recommend this facility due to this and she will not come back in.

Zaza said she loves the staff at this business. They were very accommodating. This time she went in for a emissions test, but she failed because the business could not turn off her service light. Zaza said she wished she had known that before she spent the $25.00 for the test.

Hector said the customer service at this business could have been more friendly.

Paul said he was very pleased with this facility. He had an emergency, with no appointment the staff took care of him.

Erin said she would recommend the business for service.

Kathy said this business tried to do their best but they were not able to solve her problem. They informed her the problem needed more expertise than they had.

Bruce said the business does good work. They have fair prices and they are very honest. The communication could improve some.

Matthew said he is really happy with them, The business does not call when the vehicle is ready, he always has to call them. The prices are expensive.

Mike said he is very happy, but it took almost a week for the staff to be able to take care of his vehicle.

These guys are great. They don’t try to up sell you or do unnecessary work. Only complaint would be that they have not always called when the car is ready. I have usually had to call to check on the status of the car and it is typically ready.

Bill said the staff was competent and did a good job. He had hoped to get a few more things done on the vehicle, but they were unable to do so.

Jose said he was happy with the service

Eric said staff complained that Jimmy, the owner, was willing to make repairs that other facilities said could not be done and he appreciates that. However, the staff member who did the work complained about it and made negative comments about the work order the entire time. Eric said the repairs were a success and he was able to tow a 17 foot trailer 950 miles without a problem. He thanked Jimmy for it.