Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

325 Reviews

99% Would Recommend
Latest Review 21 days ago

Reviews


DP
Dan P.
Lynnwood, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2017 Category: Service
Spoke with Louise. She said she received very good service with them. There were no problems, they're an honest staff and they've always done their service. She will continue to go back.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Washington
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2017 Category: Service
Chris said the business was awesome.
This review was collected via phone interview by Customer Research Inc.

GW
GISELA W.
Lynnwood, WA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2017
Confidant in the work
I trust and I feel good about the work and care that's being given to my 16 year old car. I've been a customer for 6 years now and will not go to another place .

TK
Tom K.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Tom said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Washington
Nissan Armada
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2017 Category: Service
James said he has been to this facility several times and they have always been very efficient and the staff friendly. Although he has been completely satisfied in the past, this time he took the vehicle in for several things and they overlooked one, so he will have to take the vehicle back and ask them to take another look at it. His vehicle has a duel horn system and one of the horns was working so he doesn't think they realized the other one was not. This is the first time there has even been a little hiccup with his service by this business.
This review was collected via phone interview by Customer Research Inc.

JJ
JANETTE J.
Subaru Forester
Verified
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01/18/2017
fast service and easy to make appointments
I had a battery that was going out, it was replaced quickly without any problems.

CG
Chris G.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2016 Category: Service
Chris said he has been there twice. They are courteous and he never has to get anything redone.
This review was collected via phone interview by Customer Research Inc.

BB
BILL B.
Hyundai Sonata
Verified
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12/30/2016
Accident rebuild
The staff here is an owner operator business and they are easy to work with. They took care of my car and worked with me to find resolutions to some of the issues it had. In the end it came out looking and running great.

DR
Dave R.
Washington
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Dave said this business did a pretty good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Washington
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Jay said this business is fast, fair, and they provide very good work. He had an emergency situation with his vehicle and they addressed everything right away.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Lynnwood, WA
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12/20/2016
Old Truck New Life
My 2006 Ford Explorer unexpectantly developed transmission trouble and had to be towed from east of Granite Falls. They diagnosed and repaired the problems at a reasonable cost. Now my rig is ready for the ski slopes!

DM
Dennis M.
Edmonds, WA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016 Category: Service
Dennis said the business is honest and very diligent.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016
Great shop
The guys at the shop are honest and don't try to take advantage of you. They have worked on two of our cars and have always done a great job!

KN
Ki N.
Washington
Mitsubishi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
Ki said he is satisfied with the service and the employees always fix the problem.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Washington
Lexus LS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
Mike said the business was very good, honest, straight forward and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

KC
Kenna C.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2016 Category: Service
Kenna said this business did a fantastic job. They left a rag under her vehicle but other than that, the guys are good and everything is good at this business.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Washington
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016 Category: Service
John said the business was really helpful before they even did the work. He tried several different other businesses and none of them could be bothered to look at the code on the dashboard. He called this business and they told him to bring it in and they read the code. They did the work. They were a great help.
This review was collected via phone interview by Customer Research Inc.

JJ
Janette J.
Washington
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Janette said the business is reasonably priced. They got it done quickly and it was easy to schedule.
This review was collected via phone interview by Customer Research Inc.

RF
Ron F.
Washington
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016 Category: Service
Ron said the personnel he dealt with were friendly and knew their job.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Washington
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
Mike said the business did a great job. They were very reasonable and quick.
This review was collected via phone interview by Customer Research Inc.