Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

297 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


SW
Scott W.
Washington
GMC Sierra 3500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Scott said the service was good.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2017 Category: Service
Scott said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RC
Ruth C.
Washington
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Ruth said the staff did a good job. She was really happy with the service and she will be returning.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Washington
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2017 Category: Service
Tom said the price of the work was a lot more than expected and they did not communicate the price before the service.
This review was collected via phone interview by Customer Research Inc.

DG
Dawn G.
Washington
Dodge Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Dawn said it was great, and quick. She had to return her vehicle. The air conditioner plug was unplugged and the oil was low, even though they performed an oil change.
This review was collected via phone interview by Customer Research Inc.

TB
Tor B.
Washington
Chevrolet
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Tor said the service took way too long but they were able to get the job done. He has a very demanding job and it was inconvenient for him to have to wait that long.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Seattle, WA
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017 Category: Service
Tom said this business was fine. He was hoping they would call him about changing the rotors but they just put on the provided pads.
This review was collected via phone interview by Customer Research Inc.

DS
Darrell S.
Washington
Ford Econoline
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017 Category: Service
Darrell said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

LK
Lloyd K.
Washington
Honda Element
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2017 Category: Service
Lloyd said he has been using this business for years but they were not able to get the work done in time during his most recent visit.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Washington
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2017 Category: Service
John said he was very happy with this business.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Washington
Nissan Armada
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2017 Category: Service
James said he has been to this facility several times and they have always been very efficient and the staff friendly. Although he has been completely satisfied in the past, this time he took the vehicle in for several things and they overlooked one, so he will have to take the vehicle back and ask them to take another look at it. His vehicle has a duel horn system and one of the horns was working so he doesn't think they realized the other one was not. This is the first time there has even been a little hiccup with his service by this business.
This review was collected via phone interview by Customer Research Inc.

KC
Kenna C.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2016 Category: Service
Kenna said this business did a fantastic job. They left a rag under her vehicle but other than that, the guys are good and everything is good at this business.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Washington
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2016 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Joanna W.
Washington
Kia Sedona
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016 Category: Service
Joanna said the service was great at the business, they were reliable and efficient.
This review was collected via phone interview by Customer Research Inc.

AP
Allison P.
Washington
Saturn L300
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2016 Category: Service
Allison said this business took 3 weeks to repair her vehicle, but they were waiting on a part. She stated they were super great.
This review was collected via phone interview by Customer Research Inc.

TL
Tanya L.
Washington
Ford Windstar
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2016 Category: Service
Tanya said she would recommend this business for service but they could be a little more friendly.
This review was collected via phone interview by Customer Research Inc.

DK
Daisie K.
Washington
Ford Econoline
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2016 Category: Service
Daisie said this business has one little area that needed a little more tension, but they are one of the best.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Kenmore, WA
Chevrolet S10 Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2016 Category: Service
Bill said they kind of messed up his finances.
This review was collected via phone interview by Customer Research Inc.
Dan W., Owner from Lynnwood Auto & Truck Service responded on 04/15/2016

When it was brought to our attention that your credit card was charged twice, we IMMEDIATELY called our credit card processor and verified that while your account showed two PENDING transactions, only one went through and was charged. So there should have been no affect to your finances, only some confusion to the situation. We apologized then and apologize again for any inconvenience.


LL
Lynn L.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2016 Category: Service
Lynn said it took this business a long time and it cost a lot but she would go back.
This review was collected via phone interview by Customer Research Inc.

CB
Carlos B.
Washington
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Carlos said the prices were too high at the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 28 in total