99% Would Recommend
Latest Review 17 days ago

Reviews


SM
Steve M.
Washington
Ford Club Wagon
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/18/2020 Category: Service
Steve said his vehicle sat on their lot for 4 months and it wasn't looked at. He stated that he took it to another place and it was fixed. He added that it was the most unusual, poor customer service experience he has ever had. He would not recommend this business for service due to these issues.

PS
Phil S.
Washington
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2017 Category: Service
Phil said this business did not get his vehicle fixed. For the reasons specified, he would not recommend this business.

JS
John S.
Washington
Ford F-Super Duty
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/29/2018 Category: Service
John said it was an okay experience. The employees did not reset his vehicle's fuel tank setting correctly. He had further issues with his repair after his service visit, due to that.

JG
Jacob G.
Washington
Ford Pickup
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/23/2018 Category: Service
Jacob said the vehicle service was supposed to take 1day, but it took a week. There were a few hiccups, and he is not sure if his vehicle was serviced correctly. He would not recommend the business until he drives the vehicle more and has more experience with the facility.

SM
Steve M.
Washington
Dodge Pickup
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/12/2015 Category: Service
Steve said after this business serviced his vehicle, his four wheel drive is not working and he has to bring it back.

SR
Steve R.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/14/2015 Category: Service
Steve said this business did not have the best customer service, but they were fast and got the job done well.

TF
Ted F.
Washington
Saturn SL2
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/23/2020 Category: Service
Ted said the vehicle runs very, very good, the business's employees did a really nice job. He noted he will still be needing them for the noise in his back brakes and that kind of stuff.

Verified Customer
Lynnwood, WA
Jeep Cherokee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2020
Broken parts and diagnosis
Usually, I say, usually, I am notified of problems and asked for my input, or opinion. Seldom, if ever am I shown the defective or broken parts. I realize sometimes the old part is needed for a replacement core. Usually the work is done in a timely manner.

LP
Laura P.
Washington
Dodge Durango
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2020 Category: Service
Laura said she always takes her vehicles here and they're good.

DL
Darrin L.
Washington
Ram Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2020 Category: Service
Darrin said they're a good facility.

LS
Larry S.
Washington
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2020 Category: Service
Larry said the customer service is great.

MA
Mac A.
Washington
Nissan Altima
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2020 Category: Service
Mac said the staff did a good job and they did it promptly.

Verified Customer
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2020
people are honest and friendly.
Brought my van in for a voltage problem. We're still trying to figure it it out but I'm sure these folks will get the job done. Have had vehicles serviced in the past and they've done a top notch job.

RC
RON C.
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2020
Trusted mechanics
These guys have taken care of my rigs for many years. I trust them for the right evaluation and cost.

DC
Dean C.
Washington
Ford Excursion
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2019 Category: Service
Dean said he would recommend this business for service.

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