M. J. Sullivan Hyundai


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

939 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Kyle J. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal Touch"
We appreciate Bob La Francois's personal touch. He is always personable, professional and willing to accommodate us.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/21/2018 06:53 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/22/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Cynthia W. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service. "
They make you feel like family. I have always been treated with smiles and well informed people.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:04 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/22/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Gerard F. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the attention to detail"
the very best service anywhere in the state of Connecticut.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 12:15 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/22/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

B J. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Customer Service "
Always provide outstanding customer service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 05:20 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/21/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Phyllis M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, courtesy and excellence"
Great service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 03:19 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/21/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Marjorie H. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service staff is friendly and customer service oriented."
I brought my car in for a routine oil change. I got a text as soon as my vehicle service was finished and my car had been washed and vacuumed. Great service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/20/2018 08:48 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/21/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"..."
...
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/18/2018 05:46 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/20/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director
 

Robert M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous and helpful."
Took our sonata in for a recall and we were in and out in twenty minutes. The car wash after service is a nice touch.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/16/2018 04:14 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/20/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director
 

Bernard C. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Went in for recall"
Typical dealer
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 03:51 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/20/2018

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director
 

Douglas P. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY GOOD SERVICE"
I received very good service I have been going there for years
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 10:07 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/20/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director
 

Karen V. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hynudai Sonata service visit."
Very nice and clean dealership. Nice and knowledgeable service writer. Explained everything to me and noticed more work that my car will need in the future. Work was performed in less time than I figured it would take.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 05:20 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/20/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director
 

Jennifer B. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
As always, from start to finish the service was great!!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 11:40 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/20/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director
 

Julia S. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place!!!!"
Everyone is very professional and knowledgeable. A good sign is the same employees are always there. Must be a good place to work.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 01:39 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/20/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director
 

Daniel S. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New in town"
Fast service...fix a recall item quickly as well. Thank you
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 04:40 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/13/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Timothy D. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"attention to deetail and speed"
Tom Connors is a great guy and we have now bought 5 vehicles from him. Bob LaFrancois is great in the service department as well. thanks for evrything.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 11:23 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/13/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick & efficient service with friendly staff"
good Job!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/11/2018 07:18 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/12/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata. 2013."
Very good. But the oil was not full.steve sent a free coupon for a oil change.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/10/2018 06:49 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/12/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Craig F. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was great. "
Even though the problem was not 100% corrected on this first visit, I believe the craftsman made every attempt to correct the intermentant problem that exist.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/09/2018 04:40 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/10/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Paul U. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
We have been going to MJSullivan for many years. We have never been unhappy for whatever type of job was needed. Whether oil change, or minor repair, we have always had great results.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/09/2018 03:44 PM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/10/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Verified Customer on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
Everyone very helpful
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/09/2018 10:14 AM
HUGHIE S. at M. J. Sullivan Hyundai responded on 02/10/2018

Thank you for the great survey, we really appreciate your business!

Hugh Stevens
Service Director

Displaying Review 1 - 20 of 939 in total