Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1067 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
95% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


JM
Jon M.
Niantic, CT
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Customer Oriented
The excellent service provider that I bring my troubles to is Bena. She’s not only skilled she knows exactly what to do and is always aware of my time and my convenience as well as getting the job done well.
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Anonymous avatar
Verified Customer
Oakdale, CT
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
People
Not friendly review.
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the survey, we really appreciate your business!

Hugh Stevens
Service Director


FA
Faith A.
New London, CT
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service
Definitely recommend
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


MR
Mary R.
Quaker Hill, CT
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Fast efficient
Staff friendly & knowledgeable
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


WG
William G.
Waterford, CT
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
good
excellant
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


MF
Michael F.
Waterford, CT
2015 Hyundai Genesis Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Oil change
Did not get in on my appointment time. But I'm not that impatient. You have a good staff
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Anonymous avatar
Verified Customer
Oakdale, CT
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
great efficient service
We had to safety recalls for our 2013 Sonata. They performed the recall checks promptly and called us when they were done. A Service Manager (Bob) explained in detail just what they did to check the recall problems. They also washed the car and vacuumed the interior, a real plus for us!
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


RH
Rosemary H.
Woodstock, CT
2017 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2018 Category: Service
I can not rate you
I explained how I feel in other box
HUGHIE S. from M. J. Sullivan Hyundai

Please give me a call so we can detail your vehicle. I'm not sure what happen but would like to correct this problem.

Hugh Stevens
Service Director
860-442-4371


DH
Diane H.
Waterford, CT
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Friendly Staff
That staff is always so friendly and very knowledgeable
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


DG
Denise G.
Waterford, CT
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Denise godin
Always great service
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


ML
Michael L.
Waterford, CT
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Tha people
outstanding
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CS
Christine S.
Preston, CT
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Always good service
I've had my 2015 Hyundai for almost three years and have been very satisfied with the service at MJ Sullivan
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


PV
Peter V.
Groton, CT
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
service staff very good
very helpful
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CF
Cody F.
Stonington, CT
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Top shelf
Good experience as usual!
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Anonymous avatar
Verified Customer
New London, CT
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Consistent excellent customer service
Had a run in with a sharp curb mid -morning, AAA provided a temporally fix so I could drive to MJ'S for new tires. Mike Desmond immediately helped me out with a loner car and got my car into the service shop. Next day got my car back with new tires and the guys in service cleaned my car! Couldn't have been more pleased. Everyone is so caring and pleasant. Made me feel comfortable. Thanks Mike and to all in service dept.!
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


EC
Erick C.
Waterford, CT
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
People
Steve and Bobby service, tom Conners sales.
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


SB
Susan B.
North Stonington, CT
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
I always get great service and never have to wait. Staff is very helpful.
Can in on May 11, for a LOF. I mention to Mike about my Trans. problem. Since i had 61000 miles on my car he said that a trans fluid should be changed. So that was done. It has made a big difference in shifting.
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JF
John F.
Waterford, CT
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great dealership
They care about their customers even after the sale
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


GF
Gerard F.
New London, CT
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
The best
The very best service in ct
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Anonymous avatar
Verified Customer
Jewett City, CT
2009 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Service
The people
HUGHIE S. from M. J. Sullivan Hyundai

Thank you for the excellent survey, we really appreciate your business!Hugh StevensService Director


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