Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1143 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
East Lyme, CT
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Friendly staff, convenient location and timely service.
Staff treat customers with a smile, are courteous and take care of the vehicle in a timely manner. The location is also convenient to stores and highway.

Verified Customer
New London, CT
2010 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
My service was fine.
And that's my review.

JS
John S.
New London, CT
2010 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Services staff is alway great and helpful
The staff is always very friendly and helpful
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/20/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JM
Jon M.
Niantic, CT
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Customer Service
My Service person ALWAYS gets the work done in a timely period and through her I understand my car better than I ever did.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/20/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


LP
Leslie P.
Stonington, CT
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
easy
So happy to have had car washed and vaccumed. Really appreciate that!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/20/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


DR
Dawn R.
Waterford, CT
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Excellent customer service
My purchase was fast, seamless and the staff was amazing!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/19/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


MA
Martin A.
Groton, CT
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Annual Service
Just completed the annual servicing of my Hyundai Accent at MJ Sullivan. Once again this servicing was performed in a timely professional manner and I'll e back next July for the same servicing!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/18/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Uncasville, CT
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
great
great
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CP
Carl P.
Waterford, CT
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
They do great work all the time never have to brin gyour car back
A great place to bring your car.Everyone is helpful and professional.I would not go any where else.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CM
Cindy M.
Groton, CT
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Everything environment people product all excellent in my book
Geeat job mj Sullivan keep up the good work and you will definitely see me and my family again for sure
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/17/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


CM
Christopher M.
Niantic, CT
2003 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Fully satisfied
Fully satisfied
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/16/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


MJ
Margaret J.
Norwich, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Bob LeFrancois
I love my Bob!!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/16/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


AP
Andrew P.
Salem, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Bina (Beena?) is the best! She is always so easy to deal with.
I stopped by without an appointment and asked if there was a possibility of getting my headlight replaced. Bina did her due diligence and made it possible. I may or may not recommend Hyundai to others (it's not something I've done in my life) but My next car will be a Hyundai and I will be purchasing it from M. J. Sullivan. My experience with M. J. has been that good!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/16/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


TD
Timothy D.
Old Saybrook, CT
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Best service department around
Bob lefrancois is a great guy and always takes the best of care of me and my car
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/12/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


TE
Tawnya E.
Fishers Island, NY
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
So friendly and fast!
Everyone is always so friendly - almost like I've known them for years!
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/12/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Verified Customer
Niantic, CT
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
No issues
Brought my vehicle in for it's 7500 service. There were no issues with the service or the staff
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/12/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JS
Jim S.
Maumelle, AR
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Superior service
While on vacation needed a tire repair. Your service rep called all around trying to fine a matching tire. As hard as she tried one could not be found. She found a compatible replacement and verified an allingment was not required.
If I am ever in the area again and need service for my car, I would definitely use your services again. Gladly recommend this service group to anyone.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/11/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


MR
Mitchell R.
New London, CT
2011 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Latest Oil Change
Car was ready early. No issues. Everything went well.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/10/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


PW
Pamela W.
Norwich, CT
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Service Appt
OMG I had the BEST service appt I’ve ever had at MJ’s! I made the appt online and arrived to find my service person waiting, knew my name, got me signed in immediately, car was in/out and washed within an hour.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


JM
Jerome M.
Niantic, CT
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Friendly sales & service individuals who are always willing to help.
I'm a MJ Sullivan customer for life as long as the great sales and service continues.
HUGHIE S. from M. J. Sullivan Hyundai responded on 07/05/2018

Thank you for the excellent survey, we really appreciate your business!

Hugh Stevens
Service Director


Displaying Review 1 - 20 of 1143 in total