ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
93% Would Recommend
Latest Review 4 days ago
Carolyn H. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The young man was very professional and fast."
Excellent
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 08:58 AM
Johnny D. at Mac Haik Hyundai responded on 11/14/2017

THANK YOU

Cynthia M. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Great
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/10/2017 05:16 PM
Johnny D. at Mac Haik Hyundai responded on 11/14/2017

THANK YOU

SHIRLEY S. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It was good."
I always go there.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/07/2017 02:29 PM
Johnny D. at Mac Haik Hyundai responded on 11/14/2017

THANK YOU

RANDY M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Helping customer's
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 11/03/2017 07:45 PM
Verified Customer on 11/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I came from out of town and first experience was not good but, my second experience was a lot better"
I would give it a 7 out of 10
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/02/2017 04:12 PM
Johnny D. at Mac Haik Hyundai responded on 11/07/2017

THANKS

Wanda T. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kyle was professional and helpful."
Excellant
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 11:15 PM
Johnny D. at Mac Haik Hyundai responded on 11/07/2017

THANKS

Maria G. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt"
Easy to get in and out within much wait.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/21/2017
Service Type: Maintenance
Review Created: 10/27/2017 08:29 PM
Johnny D. at Mac Haik Hyundai responded on 10/29/2017

Thank you for your response.

Keith B. on 10/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Conveniece"
Usually very good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/27/2017 11:17 AM
Johnny D. at Mac Haik Hyundai responded on 10/29/2017

Thank you for your response.

Linda D. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient Service"
The service was prompt. The service technician came out to explain the problem and gave me helpful preventive options.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/21/2017 09:17 AM
Johnny D. at Mac Haik Hyundai responded on 10/22/2017

Your satisfaction is our top priority and we value your comments.

THANKS

Kevin D. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Friendly Service"
We will be back...thank you!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/11/2017 05:23 AM
Johnny D. at Mac Haik Hyundai responded on 10/12/2017

 Thank you.

Clinton W. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness "
The service dept personnel is very friendly and professional. They kept me updated on every step of the process.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 06:16 PM
Johnny D. at Mac Haik Hyundai responded on 10/12/2017

 Thank you.

Verified Customer on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great hospitality"
Great hospitality and quick service goes a long way in Victoria, TX since most people don't have that there.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/07/2017 07:38 AM
Johnny D. at Mac Haik Hyundai responded on 10/10/2017

Thank you for your response. We appreciate your business. 

DEBORAH B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Everyone treated us like we were their only customer and the job was done quicker than expected!!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/04/2017 10:46 AM
Johnny D. at Mac Haik Hyundai responded on 10/10/2017

Thank you for your response. We appreciate your business. 

Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast courteous service"
I had planned to come in the morning but could not make it, so went early afternoon. There were many cars in the parking area and I expected to wait. But I was serviced in about 1 hour which I think is great. Thanks to all the staff.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 01:39 PM
Johnny D. at Mac Haik Hyundai responded on 10/10/2017

Thank you for your response. We appreciate your business. 

Verified Customer on 09/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"This dealership is the closest to my home."
I had no problems with this dealership on this experience. I did have issues with a previous appointment to have my back seat repaired because it shakes quit a lot. I was told that they could not find anything wrong with it and it was just the way it was.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/26/2017 06:20 AM
Johnny D. at Mac Haik Hyundai responded on 09/27/2017

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662

Margaret V. on 09/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I like being reminded of service due "
I will have my vehicle serviced here
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/26/2017 06:10 AM
Johnny D. at Mac Haik Hyundai responded on 09/27/2017

Thank you for your response. We appreciate your business. 

Mac Haik Ford Victoria
(888) 253-4662

Richard G. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
yes
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:25 PM
Johnny D. at Mac Haik Hyundai responded on 09/25/2017

Thank you for your response. We appreciate your business. 

Joshua E. on 09/20/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"No idea what customer service is"
The service at this place is a joke. Paid for an in warranty diagnostic and may not get that refunded. The loaner I was given had no gas in it, had damage to it, and was smaller than my own vehicle. Take some lessons from BMW they at least would give me the same model car or something larger.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:40 AM
Johnny D. at Mac Haik Hyundai responded on 09/25/2017

Sorry you were having concerns. I have addressed all of your concerns. Please let me know when you need to return so I can help. Thank you

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service."
Took care of service needed in a friendly professional manner.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 05:51 AM
Johnny D. at Mac Haik Hyundai responded on 09/25/2017

Thank you for your response. We appreciate your business. 

William L. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
Just plain great service!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:13 AM
Johnny D. at Mac Haik Hyundai responded on 09/25/2017

Thank you for your response. We appreciate your business. 

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