Mad Hatter Muffler & Brakes

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

116 Reviews

99% Would Recommend
Latest Review 7 months ago

Reviews


TS
Tanner S.
Bellevue, NE
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Tanner said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 04/05/2018

THANKS TANNER


DW
Doug W.
Elkhorn, NE
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Doug said he got the best of service at this business. He got what he needed done. He was very pleased with the timeliness of the service and the price. Overall, he is pleased with the service.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 04/05/2018

THANKS DOUG, GLAD WE COULD MAKE YOUR VISIT WITH US AS PAINLESS AS POSSIBLE.


JR
JAMES R.
Omaha, NE
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Excellent Service
They were able to quickly fix the issue with my car and did it for a great price.

SH
Stella H.
Honey Creek, IA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Great Service
We have used Mad Hatter twice so far but will be returning many times. We found the staff friendly and very knowledgeable . They were looking out for us to make our repair most reasonable priced yet meeting the cars needs. It’s refreshing to find such an honest and reliable place to take our vehicle.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/28/2018

THANK YOU STELLA. WE APPRECIATE YOUR BUSINESS VERY MUCH 


SH
STELLA H.
Honey Creek, IA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Honest dependable service
Honest dependable service
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/27/2018

Stella we are just glad it was not something big for you. Have a great spring. 


JK
JUSTIN K.
Gretna, NE
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Exhaust work
The staff was very helpful and the service was done in a timely fashion. When truck was put on the lift they found something wrong instead of just fixing it and saying well here’s your bill they asked what I wanted to do and even showed me what was wrong. Would go there again.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/23/2018

THANKS FOR JUSTIN ITS GOOD TO HEAR THAT YOU WERE HAPPY WITH YOUR VISIT WITH US. HOPE ALL IS WELL.


SN
Steve N.
Omaha, NE
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Steve said he was very happy with his service. The staff were knowledgeable and provided one of the cheapest quotes in the area.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/20/2018

ALWAYS HAPPY TO HELP OUT STEVE, AND AGAIN THANKS FOR COMING IN AND SEEING US.


SH
SCOTT H.
Omaha, NE
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Na
Not admissible
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/15/2018

THANKS SCOTT


TE
Tammy E.
Omaha, NE
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Tammy said staff is nice, quick and up front with all the charges.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/16/2018

THANKS TAMMY FOR COMING IN AND TRUSTING US WITH YOUR BUSINESS.


CB
Caiden B.
Nebraska
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Caiden said they were really nice, and they worked with him. They explained the products he would need.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/16/2018

THANKS CAIDEN, GLAD WE COULD HELP YOU OUT 


VP
Veronica P.
Omaha, NE
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Veronica said the business was really helpful and kept her informed.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/15/2018

THANKS VERONICA. GLAD THAT NEW EXHAUST SYSTEM IS WORKING OUT FOR YOU.


JR
John R.
Omaha, NE
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
John said the business was able to get the vehicle in quickly and it got the service done, so he didn't have to wait.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/08/2018

THANKS JOHN


ZK
Zach K.
Omaha, NE
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Zach said he received fast service and the business let him use a loaner vehicle, with no cost. The employee that was working on his vehicle was very knowledgeable. The business saved him about $1000. They could fix his exhaust when other facilities wanted him to replace it for a new one.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/21/2018

Thank you for the nice comment and the 5 star review. Glad we could save you that money. If you need any services exhaust or other wise just give us a call. 


TA
Thomas A.
Omaha, NE
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Thomas said the employees were great but they were unable to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/02/2018

THANKS FOR USING US TO WORK ON YOUR VEHICLE. WISH THERE WAS MORE WE COULD DO BUT LIKE WE SAID WITH YOUR VEHICLE ISSUES IT COULD ONLY BE REPROGRAMED BY A DEALERSHIP 


TB
Tom B.
Omaha, NE
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Tom said the business was very knowledgeable, and it did the work in a short amount of time. He was very satisfied.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/02/2018

THANKS TOM, GOOD TO HEAR THAT YOU WERE HAPPY WITH VISIT.


BL
Bill L.
Yutan, NE
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Bill said the staff was kind, efficient, and he would absolutely recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/02/2018

THANKS BILL COME BACK AND SEE US ANYTIME


DF
Doug F.
Nebraska
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Doug said the business treated him like a king.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/02/2018

GLAD WE COULD HELP YOU DOUG


JP
JIM P.
Omaha, NE
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
Great honest services at reasonable prices.
My transmission was leaking transmission fluid on my driveway. Because of my previous experiences with Mad Hatter I took my vehicle in and the owner Zach called and said I needed to replace transmission pan gasket. Zach told me what it would cost and I had them replace gasket. Zach even gave me some cleaner to get the transmission fluid off of my driveway. I will continue to have Mad Hatter service all of my vehicles in the future.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 03/01/2018

Thanks for trusting us with your service Jim. 


CS
COLLIN S.
Omaha, NE
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018
Straight forward and quick
I came in because another place had pretty much ruined my idea for my exhaust. They told me I couldn't do what I wanted. I asked you guys at mad hatter and I believe it was only 3 hours later you all made it happen. My exhaust looks and sounds great, I am very happy with the work that was done!
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 02/14/2018

Happy to help you out Collin. Makes us happy to hear that we got the sound you were looking for. Let us know if there's anything else we can help you out with.


BL
Ben L.
Omaha, NE
Geo Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Ben said they did what he needed to be done, it was done quickly and it was cheap enough.
This review was collected via phone interview by Customer Research Inc.
Zach H., Manager from Mad Hatter Muffler & Brakes responded on 02/15/2018

Thanks Ben


Displaying Review 61 - 80 of 116 in total