Reviews
JN
JACK N.
Redmond, OR
GMC Canyon
Verified Customer
Lance and the technicians at Marshall's are great to work with. They do what they say they will do and the estimate is almost always, 'spot on'.
Because of my service experience at Marshall's, I will continue to go there for my Jeep and Canyon service needs.
Recommended
SG
SALLY G.
Redmond, OR
Chevrolet Silverado SS
Verified Customer
Personal service and accommodation
Thanks Lance and team I appreciate you care of my truck.
Recommended
KM
KATHLEEN M.
Redmond, OR
Subaru Outback
Verified Customer
Prompt
Took care of oil service very timely... while I waited.
Recommended
BK
Boyd K.
Sisters, OR
Ford F-150
Verified Customer
Spoke with Hazel. She said she was happy with the service.
Recommended
SV
Shana V.
Oregon
Porsche Cayenne
Verified Customer
Shana said the service was good and the staff followed through with what she asked.
Recommended
ML
Mark L.
Terrebonne, OR
Nissan Titan
Verified Customer
Mark said the staff provided good customer service.
Recommended
GM
Galen M.
Oregon
Ford F450 Super Duty
Verified Customer
Galen said the staff are nice folks and they provide good service and good work. He added that the owner, Lance, is a very nice person and so are the staff members.
Recommended
Verified Customer
Terrebonne, OR
Dodge Charger
Verified Customer
General Maintenance
Took our car to Marshall’s to have them “check everything“ before our nephew starts driving it, and see if they could fix a few rattles and clunks. Extremely honest and fair pricing, they spent a lot of time going over the car but only charged me for the few items they actually found and fixed.
Recommended
CC
CLINT C.
Redmond, OR
Jeep Liberty
Verified Customer
EC
The recommendations for repair work on my vehicle was finished in a timely manner and was greatly appreciated.
Recommended
KM
KEN M.
Crooked River Ranch, OR
Jeep Wrangler
Verified Customer
Service deserves a 10!!
Great Service . . .a difficult issue taken care of. . .no problem with insurance coverage.
Recommended
CR
Clayton R.
Redmond, OR
Toyota RAV4
Verified Customer
Clayton said this business generally has good service, but he took his vehicle in for brakes about 2 months ago, and provided the employees with the manufacturer brake pads. The business replaced the rotors, both front and rear, as well as put in the new brake pads. After about 2 months, and 2,000 miles, the rear brakes started to squeak. He stated he now questions if they actually turned the rotors or just charged him for them, because when he checked the vehicle out himself the rear rotors were rough and run down - like they hadn't been replaced the first time around. They don't squeak anymore, but he would have been happier with the experience if he could have avoided that second appointment by having the employees repair his vehicle correctly the first time.
Recommended
LANCE H., Owner from Marshall's Automotive responded on 12/17/2019
Thank You for the review. As discussed with you, of course the rotors were machined. The machine shop left a little courser finish than desired, resulting in the squeak. To remedy that, we installed new rotors, without charging you any labor. That seems to have solved your issue. I'm curious that you actually are questioning whether we had the rotors machined ? Thanks again.
MH
MARY H.
Redmond, OR
Subaru Outback
Verified Customer
Great Service
....and, reasonably priced. Feel confident when using Marshall's Automotive.
Recommended
RH
Randy H.
Redmond, OR
Ford Pickup
Verified Customer
Randy said that they are good. They're great to work with.
Recommended
RT
RICK T.
Sisters, OR
Chevrolet Suburban
Verified Customer
awesome service.
awesome customer service
Recommended
KM
KATHLEEN M.
Redmond, OR
Subaru Outback
Verified Customer
new door lock
Great job on new door lock and rekeying to match original car locks.
Recommended
Displaying Review 61 - 75 of 773 in total