Marshall's Automotive

Fred said the communication is good, but the prices are a little high.

Eric said they do a good job but they are expensive.

Marshall's Automotive has taken complete care of the vehicles in our family for more than 20 years.
The service is excellent, their technology always current, and their mechanical expertise is the best in Central Oregon!

Always friendly and accommodating. Never any problem with quality of work. Price is always high.

Kenneth said he's taken care of everything for him.

Rick said the service was more than the estimate. Plus considering what the staff charged, he believes they should have washed his vehicle.

Tom said this business got him in right away and handled his vehicle.

Clayton said this business generally has good service, but he took his vehicle in for brakes about 2 months ago, and provided the employees with the manufacturer brake pads. The business replaced the rotors, both front and rear, as well as put in the new brake pads. After about 2 months, and 2,000 miles, the rear brakes started to squeak. He stated he now questions if they actually turned the rotors or just charged him for them, because when he checked the vehicle out himself the rear rotors were rough and run down - like they hadn't been replaced the first time around. They don't squeak anymore, but he would have been happier with the experience if he could have avoided that second appointment by having the employees repair his vehicle correctly the first time.

You did what I requested of you, and got the car running again. Your prompt attention and friendly manner has given me confidence in your service, and I will not hesitate to return when the need arises. Thank you.

I had a problem with my front driver's seat on my 2007 Nissan Murano. Came in ,talked to Lance. And the next day, the seat was repaired.
Can't say enough of the service I get from Marshall's !!

Leanne said the business was recommended to her by her brother. She said whenever her vehicle will need help, she'll take it over to the business for service.

They do Great Work and let you decide on whether you want the repairs. They keep you in the loop and communicate the cost up front which is very helpful.

My second visit to this business and I’m still a believer. The service is friendly, prompt and professional. However, I would have preferred to be contacted immediately when they discovered additional work needed on my vehicle. If they had, perhaps I could have authorized the work be done right then and save myself a return trip.

Darla said there was one little thing that didn't get done. The employees were very pleasant.

Spoke with Susan. She said she is happy with this business. They have good service.