Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(491 Reviews)

ReScore Reviews™ (4)

ReScore
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
Latest Review 10 days ago

Reviews


YR
Yamary R.
Kissimmee, FL
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
Excellent service !
Excellent service and personnel

MO
Melvin O.
Florida
Toyota Corolla
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2019 Category: Service
Melvin said he still feels dissatisfied with the service but chose not to elaborate.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/09/2019 Category: Service
Melvin said he feels unsatisfied with his service.
Eddie D. from Master Tech Auto Electric Inc responded on 08/12/2019

Melvin, we do not understand why you would be unsatisfied with your service. Last we recall, the original repairs for your vehicle would have been over $1100 and the service could only be performed by the dealer, considering programming was required for the module that needs to be replaced. We offered you an alternative repair that would have its cons, but you were advised and explained exactly what these cons would be and were explained in detail what would be affected. So we gave you two choices, either pay the diagnostic fee and pay a visit to your local dealer to have the repairs done by the book, or go with the alternate repair that we offered you that consequently will cause a few warning lights to stay ON on your dash. Then the choice was on you, and you chose to go with the alternative repair that was less than half the price of the original repair and no need to visit the dealer. How can you be unsatisfied with a repair that you chose? Why did you not just choose to pay the diagnostic fee and then have it repaired by the dealer? What did we do wrong?

Eddie D. from Master Tech Auto Electric Inc responded on 09/25/2019

...


AA
Ahmed A.
Kissimmee, FL
Honda Odyssey
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019 Category: Service
Ahmed said that the place was good.

HK
Harold K.
Cocoa, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019 Category: Service
Harold said the business was able to determine the issue with the vehicle. They got permission to do the work and the people treated them good.

EC
Elizabeth C.
Kissimmee, FL
Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Respect ,knowledge and price
This is the second time I have used this company
They are knowledgeable and courteous.
I feel comfortable with the attention received by the agents.
My car is well-taken care of and in a timely fashion

thank you will take the car back

JC
John C.
West Palm Beach, FL
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019 Category: Service
John said he just happened to be in the area, its a family run business and he liked that. The business prices were really great and the employees were really nice.

AP
Alejandro P.
Florida
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019 Category: Service
Alejandro said the service he received was very good.

RR
Rafael R.
Kissimmee, FL
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Great jo
It was done right

OP
Onelio P.
Kissimmee, FL
Scion xB
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019 Category: Service
Onelio said they did a good job so far. He said they always tell him to come back so they can check to see if everything is still ok.

AO
Andre O.
Kissimmee, FL
Jeep Wrangler
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019 Category: Service
Andre said they did a nice job.

RR
Rufino R.
Kissimmee, FL
Ford Mustang
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2019 Category: Service
Rufino said they did a good job. The service was a bit pricey.

KW
Ken W.
Saint Cloud, FL
Ford Five Hundred
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019 Category: Service
Ken said that the business solved and fixed his problem when others could not.

BS
Bernard S.
Saint Cloud, FL
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2019
Unusual problem
The technical abilities are excellent. The service was timely, and the charge was reasonable.

JM
Jorge M.
Florida
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019 Category: Service
Jorge said the staff did a good job.

FC
Fritzie C.
Kissimmee, FL
Honda Odyssey
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019 Category: Service
Fritzie said they have been her mechanic for years, but the check engine light came on again.