Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

409 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
98% Would Recommend
Latest Review 6 days ago

Reviews


SO
Selma O.
Kissimmee, FL
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Selma said that she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Rockville, MD
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Larry said the service overall was good but the timing as to when they would be finished was a little off.
This review was collected via phone interview by Customer Research Inc.

AT
Adekoya T.
Grayson, GA
Ford Excursion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Adekoya said the business performed the job requested but he feels there were a couple of things they could have done better. He said the owners where nice, considerate of his time and it was a pleasure doing business with them.
This review was collected via phone interview by Customer Research Inc.

AC
Ashley C.
Kissimmee, FL
Buick Lucerne
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Ashley said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AJ
A J.
Kissimmee, FL
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Spoke with Anthony. He said his overall experience was pretty good. They've helped him a lot. He and his son have used them for awhile.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Florida
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Jack said it was good work. It took a little bit longer than he thought. They had to order a part.
This review was collected via phone interview by Customer Research Inc.

LC
Luis C.
Kissimmee, FL
Kia Sportage
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Luis said he had to wait for a long time, but it was worth it.
This review was collected via phone interview by Customer Research Inc.

AS
Amen S.
Orlando, FL
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Amen said the service was good.
This review was collected via phone interview by Customer Research Inc.
Eddie D. from Master Tech Auto Electric Inc responded on 12/15/2017

Amen, welcome to the Master Tech family. Please let us know if the fog lights and dome light issues arise so that we may assist you with that as well. Thank you for your visit!


MS
Mini S.
Kissimmee, FL
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Mini said they did a pretty good job. He was pleased.
This review was collected via phone interview by Customer Research Inc.

CP
Cesar P.
Kissimmee, FL
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Cesar said he has visited this business before and they are good.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Kissimmee, FL
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
Mike said the service was good. They were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PD
Peter D.
Kissimmee, FL
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2017 Category: Service
Peter said he was not completely confident in the parts they used but he is looking forward to doing honest business.
This review was collected via phone interview by Customer Research Inc.

DF
Deborah F.
Kissimmee, FL
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Spoke with Ruben. He said they have pretty good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mohamed S.
Kissimmee, FL
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2017 Category: Service
Mohamed said his overall experience was good. The service was excellent and they were good. He had to take his vehicle back but they fixed it.
This review was collected via phone interview by Customer Research Inc.

YB
Yisa B.
Florida
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2017 Category: Service
Yisa said the service was really good. They did a good job and he did not have any complaints. He appreciated them.
This review was collected via phone interview by Customer Research Inc.

GD
Grisel D.
Kissimmee, FL
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2017 Category: Service
Grisel said she was treated well at this business.
This review was collected via phone interview by Customer Research Inc.

CG
Celso G.
Kissimmee, FL
Cadillac DTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2017 Category: Service
Celso said they did a good job and he was happy with the work.
This review was collected via phone interview by Customer Research Inc.

RM
Roland M.
Darmounth Canada
Chevrolet Chevy Van
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2017
Horn Works Again
Took my RV in for a fuse replacement and to fix a non-working horn. Bad fuse was found right away but the horn problem required replacement. Fortunately the replacement part was on hand. Nice lounge to use while waiting for vehicle to be repaired. Staff very personable and respectful. Be aware of diagnostic charge of $125. That's on top of parts and labour.

KW
Keith W.
Kissimmee, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2017
Friendly and efficient
Fast and professional service. Pleasant and efficient customer service. The only negative would be their waiting area, the television was not working and the couch needs cleaning or replacement.
Eddie D. from Master Tech Auto Electric Inc responded on 02/15/2017

Thank you Keith for your business and input on how to better ourselves. We are sorry our TV was down when you were here but we are happy to inform that we got it back in order the very next day. As for our couch, we agree, and we are working towards remodeling the entire waiting area.


KE
Katherin E.
Kissimmee, FL
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017
Oil issues
I think the job was done well . I just think the new guy up front needs to listen and not say anything when it comes to issues with vehicle. Unless he was there doing repair.He has company's best interest just not the customer's. But my issue was taken care of and they fixed everything so I am still happy with work.just needs to not always think people are blaming you for issues until heard out 😉besides that still love going there very friendly.And you guys do a great job!