Master Tech Auto Electric Inc


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

368 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 1 day ago
Jack S. on 03/01/2018
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Jack said it was good work. It took a little bit longer than he thought. They had to order a part.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 02/23/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
Luis C. on 12/14/2017
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Luis said he had to wait for a long time, but it was worth it.
Vehicle: Kia Sportage
Category: Service
Service Date: 12/11/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Amen S. on 11/30/2017
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Amen said the service was good.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Eddie D. at Master Tech Auto Electric Inc responded on 12/15/2017

Amen, welcome to the Master Tech family. Please let us know if the fog lights and dome light issues arise so that we may assist you with that as well. Thank you for your visit!

Mini S. on 11/30/2017
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Mini said they did a pretty good job. He was pleased.
Vehicle: Jeep Compass
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Cesar P. on 10/26/2017
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Cesar said he has visited this business before and they are good.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 08/18/2017
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Mike said the service was good. They were very knowledgeable.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Peter D. on 07/11/2017
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Peter said he was not completely confident in the parts they used but he is looking forward to doing honest business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Deborah F. on 06/02/2017
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Spoke with Ruben. He said they have pretty good service.
Vehicle: Nissan Murano
Category: Service
Service Date: 05/25/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Mohamed S. on 06/01/2017
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Mohamed said his overall experience was good. The service was excellent and they were good. He had to take his vehicle back but they fixed it.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 05/25/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Yisa B. on 05/04/2017
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Yisa said the service was really good. They did a good job and he did not have any complaints. He appreciated them.
Vehicle: Toyota Tundra
Category: Service
Service Date: 05/02/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
Grisel D. on 05/03/2017
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Grisel said she was treated well at this business.
Vehicle: Ford Focus
Category: Service
Service Date: 04/28/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Celso G. on 04/12/2017
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Celso said they did a good job and he was happy with the work.
Vehicle: Cadillac DTS
Category: Service
Service Date: 04/10/2017
Review Created: 04/12/2017
This review was collected via phone interview by Customer Research Inc.
Roland M. on 02/15/2017
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"Horn Works Again"
Took my RV in for a fuse replacement and to fix a non-working horn. Bad fuse was found right away but the horn problem required replacement. Fortunately the replacement part was on hand. Nice lounge to use while waiting for vehicle to be repaired. Staff very personable and respectful. Be aware of diagnostic charge of $125. That's on top of parts and labour.
Vehicle: Chevrolet Chevy Van
Service Date: 02/13/2017
Review Created: 02/15/2017 06:57 AM
Keith W. on 02/10/2017
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"Friendly and efficient "
Fast and professional service. Pleasant and efficient customer service. The only negative would be their waiting area, the television was not working and the couch needs cleaning or replacement.
Vehicle: Toyota Corolla
Service Date: 02/08/2017
Review Created: 02/10/2017 02:58 PM
Eddie D. at Master Tech Auto Electric Inc responded on 02/15/2017

Thank you Keith for your business and input on how to better ourselves. We are sorry our TV was down when you were here but we are happy to inform that we got it back in order the very next day. As for our couch, we agree, and we are working towards remodeling the entire waiting area.

Katherin E. on 01/23/2017
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"Oil issues"
I think the job was done well . I just think the new guy up front needs to listen and not say anything when it comes to issues with vehicle. Unless he was there doing repair.He has company's best interest just not the customer's. But my issue was taken care of and they fixed everything so I am still happy with work.just needs to not always think people are blaming you for issues until heard out 😉besides that still love going there very friendly.And you guys do a great job!
Vehicle: Ford Focus
Service Date: 01/20/2017
Review Created: 01/23/2017 11:44 AM
Alfonso A. R. on 01/22/2017
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"They have good service and went above my expectations"
I visited them to repair a headlight burn light that also burn the plug. First time they fixed it in a proper timing. Less than 2 hours. But after a week the light went out again and also burn the plug. I visited again and explain them the issue is happening again. They check and repair all again without any labor charge, just the price of the bulb. That is customer service. So far the light still working, thanks guys.
Vehicle: Kia Forte
Service Date: 12/26/2016
Review Created: 01/22/2017 09:38 AM
Eddie D. at Master Tech Auto Electric Inc responded on 01/24/2017

Mr.Rivera, we appreciate your business and we will continue to provide you with the best possible service we can. I am sorry for the slight inconvenience with your light bulb, if anything does occur, please do not hesistate to call us. We will keep working hard for your five stars!!

Sandeep P. on 12/31/2016
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Sandeep said the service was good, but the check engine light is on again.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/30/2016
Review Created: 12/31/2016
This review was collected via phone interview by Customer Research Inc.
Allen R. on 12/23/2016
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Allen said he would recommend the business for service.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 12/19/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Sebastian F. on 12/05/2016
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Sebastian said the employees were knowledgeable and nice. This is a good business with good people.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 11/30/2016
Review Created: 12/05/2016
This review was collected via phone interview by Customer Research Inc.
Shenielle Y. on 11/25/2016
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Shenielle said the price of labor is too high at this business.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 11/22/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
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