Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

424 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 9 days ago

Reviews


AP
Antonio P.
Kissimmee, FL
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Antonio said he was supposed to get free oil changes for 2 years when he purchased his vehicle and he told the finance person that when he purchased it. The finance person told him that was not a problem and the manager tried to tell him it's not in the computers. He also was charged $180 for rotors when the vehicle was new and still under warranty..
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Florida
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Doug said the staff got him in but they didn't fix the issue. They have friendly management, but the tire sensor light is still on. It never went off.
This review was collected via phone interview by Customer Research Inc.
Eddie D. from Master Tech Auto Electric Inc responded on 10/25/2018

Thank you Doug for you business and compliments. Perhaps there was a slight misunderstanding with the issues on your vehicle. Upon inspection, we advised you of you malfunctioning sensor and that it needed to be replaced. We also went ahead and, at your request, removed the tire to visually inspect and attempt to clean the sensor in hopes of getting it to respond again. This was done to no avail and at that moment you were advised once more that we would have to replace that sensor.
Please give us a call if you have any questions concerns, we are ready to get this repaired for you as soon as you are.


CH
Choi H.
Kissimmee, FL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Choi said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Ashah S.
Kissimmee, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018
Thank you!!!
Thank you for fixing the problem with my car that the Dealer couldn't. It is really frustrating to go in with a problem, be charged, and drive away with the same problem. I was very happy when I left your shop. Your staff is Great and I think they really know their stuff.

SO
Selma O.
Kissimmee, FL
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Selma said that she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Rockville, MD
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Larry said the service overall was good but the timing as to when they would be finished was a little off.
This review was collected via phone interview by Customer Research Inc.

AT
Adekoya T.
Grayson, GA
Ford Excursion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Adekoya said the business performed the job requested but he feels there were a couple of things they could have done better. He said the owners where nice, considerate of his time and it was a pleasure doing business with them.
This review was collected via phone interview by Customer Research Inc.

AC
Ashley C.
Kissimmee, FL
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Ashley said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AJ
A J.
Kissimmee, FL
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Spoke with Anthony. He said his overall experience was pretty good. They've helped him a lot. He and his son have used them for awhile.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Florida
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Jack said it was good work. It took a little bit longer than he thought. They had to order a part.
This review was collected via phone interview by Customer Research Inc.

LC
Luis C.
Kissimmee, FL
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Luis said he had to wait for a long time, but it was worth it.
This review was collected via phone interview by Customer Research Inc.

AS
Amen S.
Orlando, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Amen said the service was good.
This review was collected via phone interview by Customer Research Inc.
Eddie D. from Master Tech Auto Electric Inc responded on 12/15/2017

Amen, welcome to the Master Tech family. Please let us know if the fog lights and dome light issues arise so that we may assist you with that as well. Thank you for your visit!


MS
Mini S.
Kissimmee, FL
Jeep Compass
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Mini said they did a pretty good job. He was pleased.
This review was collected via phone interview by Customer Research Inc.

CP
Cesar P.
Kissimmee, FL
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Cesar said he has visited this business before and they are good.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Kissimmee, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
Mike said the service was good. They were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PD
Peter D.
Kissimmee, FL
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2017 Category: Service
Peter said he was not completely confident in the parts they used but he is looking forward to doing honest business.
This review was collected via phone interview by Customer Research Inc.

DF
Deborah F.
Kissimmee, FL
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Spoke with Ruben. He said they have pretty good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mohamed S.
Kissimmee, FL
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2017 Category: Service
Mohamed said his overall experience was good. The service was excellent and they were good. He had to take his vehicle back but they fixed it.
This review was collected via phone interview by Customer Research Inc.

YB
Yisa B.
Florida
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2017 Category: Service
Yisa said the service was really good. They did a good job and he did not have any complaints. He appreciated them.
This review was collected via phone interview by Customer Research Inc.

GD
Grisel D.
Kissimmee, FL
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2017 Category: Service
Grisel said she was treated well at this business.
This review was collected via phone interview by Customer Research Inc.