Mastercare Automotive


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

494 Reviews

99% Would Recommend
Latest Review 12 days ago
Jerome M. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close by. Easy access ."
Very prompt service and Benjamin was informative and a gentleman.
Vehicle: Ford C-Max Energi
Service Date: 11/06/2017
Review Created: 11/10/2017 03:29 PM
Angel A. on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Angel said the employees were good, but after picking up her vehicle, the check engine light was still on. The vehicle was drivable and she was told how to fix it. Jason was awesome.
Vehicle: Mercury Milan
Category: Service
Service Date: 10/27/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Jean A. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very reliable and accommodating"
Jason and his team are friendly and professional. They make every effort to accommodate my schedule. They are very thorough, and will bring to my attention any issues with my vehicle that could become potential problem later on.
Vehicle: Chrysler Pacifica
Service Date: 10/27/2017
Review Created: 10/30/2017 03:39 PM
Alex M. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alex said the mechanic diagnosed his vehicle's problem and fixed it. He did a good job.
Vehicle: Kia Optima
Category: Service
Service Date: 09/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Carlos P. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carlos said the service was good and the staff were excellent.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Sherly G. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sherly said the staff were extremely courteous. They called ahead with the cost, before any work was done. They made sure they had the parts in time and the manager was excellent.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Ted P. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ted said the staff provided him with the best service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/11/2017
Review Created: 10/22/2017
This review was collected via phone interview by Customer Research Inc.
Pina D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outfit is clean ( I enjoyed the "Christian quotes" on the wall. Customer service was detailed and courteous."
Again, very friendly and quick to service. Gave details on the work to be done.
Vehicle: BMW 5 Series
Service Date: 09/28/2017
Review Created: 10/17/2017 11:07 AM
Mildred R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mildred said she has used the business for a long time, and she has never had any problems.
Vehicle: Kia Optima
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
JOANN X. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough job"
I came in to replace a belt and do an oil change, when they spotted how bad my brakes were. It was almost metal to metal on one of the back brakes. They were able to replace the brakes quickly along with the belt and oil change.
Vehicle: Chrysler Town & Country
Service Date: 10/05/2017
Review Created: 10/08/2017 04:22 AM
Jason & Rachael R. at Mastercare Automotive responded on 10/11/2017

Thank you Joann! We are glad we were able to help you get safely back on the road. Take Care!

Jason & Rachael Randall
Mastercare Automotive
(772) 335-2435
Janet B. on 10/01/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Thanks for your prompt, polite service
Vehicle: Buick LaCrosse
Service Date: 09/29/2017
Review Created: 10/01/2017 01:11 PM
ANNA D. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best mechanic"
Never get bad service. Always trust the service that I get here. I refuse to take my car anywhere else. Thank you
Vehicle: Hyundai Accent
Service Date: 09/29/2017
Review Created: 09/30/2017 05:54 AM
Brian B. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said he is very happy with the service he receives from this business.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 09/21/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Jack M. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jack said he would recommend others to this business.
Vehicle: Cadillac CTS-V
Category: Service
Service Date: 08/21/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Anthony T. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said he has been using the business for 7 years. They treat him well. They call to let him know what is going on. They explain everything.
Vehicle: Jaguar S-TYPE
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Irene Joy D. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"best again!"
took my "baby" in for scheduled oil change and repair of lift back struts. While doing work they found that my front brakes needed repair. Work done quickly and again I am extremely pleased! this is the place for all your auto repair needs. They won't fix something unless it really needs it! the best!!
Vehicle: Chrysler PT Cruiser
Service Date: 08/25/2017
Review Created: 08/27/2017 08:23 AM
Krista T. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service"
Always very
efficient and feel safe with my car when leaving MasterCare.
Vehicle: Nissan Rogue
Service Date: 08/17/2017
Review Created: 08/20/2017 04:54 AM
Jim R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said the staff was very polite. He was given good service and they provide transportation to and from. This business has a good and honest staff.
Vehicle: Ford Escape
Category: Service
Service Date: 08/14/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Scott H. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Leanne. She said they did a good job and they were really nice. She likes the fact that they are a family business.
Vehicle: Dodge Challenger
Category: Service
Service Date: 08/07/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
LARRY M. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love that JASON!"
They are real pros!
Vehicle: Kia Optima
Service Date: 08/04/2017
Review Created: 08/06/2017 03:53 AM
Displaying Review 1 - 20 of 494 in total