Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

764 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DC
Denny C.
Canton, OH
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
1 more reason
mcbrides auto will directly tell you what your vehicle requires and how much it will be..then you have the decision to fix the vehicle or not.. its that simple.. when the work is done,it is done right the 1st time.. definatlely a place you can trust..

DC
Denny C.
Canton, OH
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
tire magnet
my tires attract metal.. possible world record for metal in a tire treads.. without hesitation, mcbrides has removed and repaired all tire mishaps at a moments notice.. tires always hold up till they need replacement or more metal is found in them.. which ever comes 1st.. so if they can do that kind of service for a simple tire malfunction,think what they can do for the rest of your car

MR
Mike R.
Canton, OH
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Just a check up
I took my nice Sunday driver in because I noticed it seemed like it was off when shifting from first to second. The master tech there took it for a short cruise and was able to pinpoint the problem. I’d recommend getting work done here as this is where I’ll be taking my car to have a new clutch kit put in it when this one goes! And..... they have great fair prices!

BM
Bill M.
North Canton, OH
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Consistently honest
I don’t want to worry about my family as they drive. McBrides is trustworthy and honest. I recommend them to all who need their car serviced.

TD
Tonia D.
Ohio
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Tonia said the staff at this facility were courteous and professional.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Canton, OH
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
David said the employees provided great service.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Ohio
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Mike said the employees were very personable. They provided him with honest answers.
This review was collected via phone interview by Customer Research Inc.

NS
Nicole S.
Canal Fulton, OH
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Nicole said the employees did a great job. They were quick and thorough.
This review was collected via phone interview by Customer Research Inc.

SE
Steven E.
North Canton, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Steven said the staff is great. They were friendly, advised him on things about his vehicle and they did the repairs. Things worked out.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Canton, OH
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tim said he had a bad experience with the brakes they just put on. He had to take the vehicle back 3 times, but they replaced everything and his vehicle works perfectly now. He has been taking his vehicle to this business for years and it's the only facility he will take his vehicle to. He has recommended them to a lot of people. They tell the truth and have good people on staff, which is why he keeps going back.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
North Canton, OH
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Spoke with John's wife. She said John is always good with them. The service is great. John is very honest and they wouldn't take their vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Canton, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Kristin. She said this business was excellent. Their customer service was awesome. They returned her vehicle to her as soon as they were done. She has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Canton, OH
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Paul said the staff always do great work and they always fix the problem. He's never had to take his vehicle back a second time.
This review was collected via phone interview by Customer Research Inc.

PM
Pam M.
Ohio
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Pam said her vehicle is wonderful and they did a great job.
This review was collected via phone interview by Customer Research Inc.

MS
Mckimie S.
North Canton, OH
Jeep Grand Cherokee
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2018 Category: Service
McKimie said the technician charged him $82 for a diagnostic. The technician estimated the repair to the engine to cost over $5000. He had his vehicle evaluated at a couple of other facilities and their technicians told him that there was nothing wrong with the repair. The technician for this business also let him know that when doing internal repairs like that, he tends to break things.
This review was collected via phone interview by Customer Research Inc.
Dave D. from Mcbride's Automotive Repair Inc responded on 07/02/2018

Mr. Mckimie  Thank you so much for allowing us the opportunity to diagnose the issue with your Jeep. The estimate you were given was for an engine replacement. Not a repair. On an 18 year old vehicle with over 230,000 miles I merley wanted to convey to you the fact that in the process of an engine replacement we can never be sure that there won't be other costs for rusted or worn parts that may fail. Thank you again for stopping in. let us know if we can assist you in the future. Sincerley, McBrides Automotive  


DC
Denny C.
Canton, OH
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
as always
doesn't matter the problem, they will make sure you are taken care of.. had a headlamp bulb out and transmission fluid checked.. you cant do either by yourself without help... unless you want to bleed.. they are great..!!.

LZ
LAUREN Z.
North Canton, OH
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Customer centric
Trustworthy and friendly. I also love the clear communication (email reminders, website form for scheduling, great front desk experience, clear explanations, invitation for feedback, etc.) Thank you!

RD
Richard D.
Canton, OH
Saab 9-7X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Richard said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
North Canton, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Greg said the business does everything great and the price is reasonable. He said they have done a really good job.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Ohio
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Chris said the employees were great. They kept him informed and didn't do anything unnecessarily.
This review was collected via phone interview by Customer Research Inc.

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