Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

816 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.500002/5Overall Rating 4.500002/5Overall Rating 4.500002/5Overall Rating 4.500002/5rating 4.500002
Original
Overall Rating 2.199998/5Overall Rating 2.199998/5rating 2.199998rating 2.199998rating 2.199998
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


BT
Barry T.
Fairview, IL
2016 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2018 Category: Service
first poor visit
This was our first visit to the service department that left me dissatisfied with our experience
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/19/2018

Thank you for completing our service survey. We apologize for the delay at your last visit. 
Your comments and suggestions help us improve our service and your experience. Our goal is to earn your 5-star rating on each visit. We appreciate your business. 
Sincerely,
Mike Miller Service Team


LW
Linda W.
Pekin, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Very Pleased!
Service was scheduled quickly and completed on schedule. Comfortable accommodations for customers.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/18/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


KK
Kayla K.
Germantown Hills, IL
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Customer Service
Pete and the people you have working in Service & Parts are an efficient and pleasant team. It's refreshing to have a quality experience Anywhere, especially the car dealership, when so often in service, quality is subpar. This is now my 3rd time coming in for remedial things since moving here in January, and they never disappoint. Kudos to them for being great.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/18/2018

Thank you for completing our service survey.
We appreciate your business and your kind comments. Our goal is to earn your 5-star rating on every service visit. 
Sincerely,
Mike Miller Service Team


Verified Customer
Edelstein, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Service
Very friendly staff and the shuttle service was very nice!
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/18/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


DM
David M.
Peoria, IL
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Excellent service
Thank you, Brian.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/17/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


AK
Amanda K.
Metamora, IL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Friendly and great service
Fixed all recalls very fast and correct
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/17/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


CC
Cecil C.
Peoria, IL
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Readiness
Our car was pulling very badly to the left after a maintenance check. We took it in for a recheck. The staff worked diligently to figure out the problem. It ended up being our tires. They rotated the tires again and it barely pulls to the right at this time.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/17/2018

Thank you for completing our service survey.
Glad the problem is better. Please let us know if we can be of further assistance. We appreciate your business. 


Verified Customer
Morton, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
oil change and brakes
Was done in less time than expected
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/17/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


RD
Rocky D.
Peoria, IL
2009 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
accomadating when on a trip
I needed to leave my car while we were on vacation and they took care of everything and were able to hold my car until our return for a few days. that's greatly appreciated. wonderful service and car looks great! Everyone should buy a genesis!
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/17/2018

Thank you for completing our service survey.
Glad we were able to help with your trip.
We appreciate your business.
Sincerely,
Mike Miller Service Team


Verified Customer
Pekin, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
excellent customer service
good communication regarding setting up appointment, sending electronic reminders and being timely in the diagnosis and repair of the issue.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/16/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


JG
Jeffrey G.
Toulon, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great Service
Great service, friendly and time conscientious.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/14/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


Verified Customer
West Peoria, IL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
n/a
it was good
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/11/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


RW
Rhonda W.
Peoria, IL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Doing what's needed!
They only do what is necessary and I can trust I won't be ripped off!
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/11/2018

Thank you for completing our service survey.
We appreciate your comments and your business.
Sincerely,
Mike Miller Service Team


Verified Customer
Pekin, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Warranty Repair
As always, quick service and the staff is great!
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/09/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Auto Team


SS
Sharon S.
Morton, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Quality of Service
Courtesy of staff, quality service & the added benefit of a clean vehicle returned. Was pleasantly surprised to find my Tucson vacuumed out in addition to the wash!
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/09/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


PS
Patrick S.
East Peoria, IL
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Mike Miller Hyundai
Bravo Gentlemen and Ladies. I was treated like a King on my last visit!

Patrick Simon
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/06/2018

Thank you for completing our service survey. We
appreciate your business and your kind comments.
Sincerely,
Mike Miller Service Team


LM
Lucas M.
Peoria, IL
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Friendly and courteous people.
enjoy all varieties of coffee while you wait!
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/06/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


SC
Shannon C.
Peoria, IL
2007 Hyundai Tiburon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Quality brake work; squeezed me in last-minute
I had sudden brake noise just two days before a road trip. They were busy but I left my Tiburon there and they managed to work me in and get it done. Great work and great communication, and I appreciate them squeezing me into a busy schedule when I didn’t have time to delay the work.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/03/2018

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


CM
Christopher M.
Peoria, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Good customer service
Love our vehicle. Maintenance is easy.
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/03/2018

Thank you for completing our service survey.
We appriciate your business.
Sincerely,
Mike Miller Service Team


KB
Kelli B.
Peoria, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
Love it
Great service team, very helpful
Roberta J T., Service and Parts Director from Mike Miller Hyundai responded on 07/03/2018

Thank you for completing our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team