Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

379 Reviews

98% Would Recommend
75% Business Response
Latest Review 4 days ago

Reviews


SL
SEDTRA L.
Acworth, GA
INFINITI QX70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Professional
Everyone there is so nice and professional!
The service is great!
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/29/2019

Ms. Livsey, 

Customer service is our passion!

We strive to be the very best in our community!

Thanks for your business, and sharing your review! We appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

RH
Rod H.
Kennesaw, GA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Rod said the customer service was excellent and Brian goes out of his way to please the customers.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/29/2019

Mr. Hvizdak, 

Thank you for your loyal patronage!

We appreciate your business very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

TK
Tej K.
Kennesaw, GA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Tej said that the place did the work well and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

RS
RAY S.
Acworth, GA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
What's the purpose of a title
Good people and good mechanics, trustworthy.

SK
Sam K.
Kennesaw, GA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Sam said everyone was honest, nice and it was evenly priced.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Mr. Kreger, 

We appreciate your business and taking the time to share your feedback! We here at Mike the Mechanic believe in bringing back the full service industry completely redefined!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

KM
Katherine M.
Roswell, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Spoke with Harold. He said the business did a good job with short notice and his vehicle runs perfect. It would be nice if the business did alignments too.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Ms. Medina, 

We do alignments at our Towne Lake location!

Please give us a call or come on in anytime!

Thank you for your 5 star review and your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Towne Lake
770.928.2828

JB
Joe B.
Acworth, GA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Joe said the employees were honest. They worked with integrity.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Dear Joe Borden, 

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

CI
Chris I.
Acworth, GA
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Chris said he got fast service here.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Mr. Irish, 

Thank you for taking the time to post your positive feedback and 5 star review!

We always try to do our very best to accomodate our customers!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

JS
JOHN R. S.
Kennesaw, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Another great experience
Quick fix, great price and communication, even stored car for a few days while I was out of town.
Thanks again Brian and Company!
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Mr. Steen, 

You got it sir!

Much obliged! Happy to do business with you!

Kindest Regards, 

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

MW
MELISSA W.
Kennesaw, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Outstanding customer service.
Mike the Mechanic has been great and honest! I definitely will continue to use Mike the Mechanic!
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Ms. Melissa,

Thanks for sharing your positive experience with the public!

Look forward to serving you again!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

LC
LOUANN C.
Powder Springs, GA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2018
CHECK ENGINE LIGHT
NO HASSLE FIX, DOES WHAT IS NEEDED AND NOTHING MORE. VERY REFRESHING. HAVE USED THEM BEFORE AND WILL AGAIN IF NECESSARY. KEEP UP THE GOOD WORK GUYS!
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Ms. Louann, 

Thanks for your awesome review - we love to hear it!

We value your business very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

KH
Keya H.
Kennesaw, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Keya said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Ms. Hillman,

Thanks for your 5 star review and positive feedback - we love to hear it!

We are proud to have your business!

Kindest Regards,

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

KS
KRISTINE S.
Kennesaw, GA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
They always are on top of it!
Brian and his crew make sure all work is done to customers satisfaction
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Ms. Steck, 

We agree, Brian is awesome!

Thanks for taking the time to share your experience!

Kindest Regards,

Megan Jackson
Accounts Manager
Mike The Mechanic - Corporate
770.517.4133

RC
Reid C.
Acworth, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Reid said they did what they say they would do and they are honest,
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2019

Reid, 

Thanks for being a loyal patron of MTM!

We appreciate your business very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

PG
Paula G.
Woodstock, GA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Paula said her vehicle sat for a couples of days before they took a look at it.
This review was collected via phone interview by Customer Research Inc.

JH
Janet H.
Kennesaw, GA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Janet said the business was unbelievably professional and very nice. They took care of the problem that was going on with the vehicle.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/21/2019

Ms. Headrick, 

We're so glad you took the time to share your positive feedback and 5 star review!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

BF
BRENT F.
Acworth, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Outstanding Customer Service
MTM is truly a gem in our town. They are so knowledgeable and approachable. They are caring and go the extra mile. From oil changes to extensive auto repair, they are awesome.

Thank you for serving my families automotive needs!
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/21/2019

Mr. Fulton, 

We are proud to be apart of our community! We thank you for sharing your kind words and allowing us to serve your family!

Thank you for your business, we appreciate it very much!

Kindest Regards, 

Megan Jackson
Account Manager
Mike The Mechanic - Corporate
770.517.4133

Verified Customer
Acworth, GA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great as always
I always get good service here. Even when it was a busy day and they said the wait would be hours, they still managed to service my vehicle faster than expected. They always charge me a reasonable price and I never feel cheated or ripped off. To top it off, they are always friendly. Thanks for the good service!

GW
GEORGE R. W.
Kennesaw, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
They do great work and their price is in-lined with others.
Every time I stop by to see what is wrong with my vehicle, Brian is always very helpful in getting me in and out.

BR
Bill R.
Oak Island, NC
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Bill said they diagnosed the problem immediately. They got him in immediately. Also got it fixed in a couple of hours and couldn't' beat the price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 379 in total