Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

417 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.400003/5Overall Rating 3.400003/5Overall Rating 3.400003/5rating 3.400003rating 3.400003
Original
Overall Rating 1.999999/5rating 1.999999rating 1.999999rating 1.999999rating 1.999999
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


GJ
Gregory J.
Boyce, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Great,timely service
I would recommend to others ! Great service
CLIFTON A T., Service manager from M & M Hyundai responded on 08/14/2019

Thank you.

C. Alan Turner
 service manager

HC
HENRY C.
Alexandria, LA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2019
SADD .....THIS DEALERSHIP IS NOT RECOMMENDED TO OR FOR VETERANS...PLEASE GO ANYWHERE ELSE FOR A VEHICLE NEW OR USED.
Issues still hasnt been resolved....saddening... alan c....and managment....ok

Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2019
SADD .....THIS DEALERSHIP IS NOT RECOMMENDED TO OR FOR VETERANS...PLEASE GO ANYWHERE ELSE FOR A VEHICLE NEW OR USED.
It is very saddening to work all our lives to finally get that NEW VEHICLE buy a full warranty and find out that the dealership that sold we the car staff and management and service department wont work with the customer/veteran to solve warranted issues...This dealership is a JOKE and the staff....a bunch of FAKE LOOSERS IF WE ASK ME...UNPROFESSIONAL AND ....IF WE LOOK ALITTLE DEEPER...WE CAN SEE WHERE IM COMMING FROM....IN OTHER WORDS BLACK PEOPLE DONT BY CARS FROM M & M HYUNDAI....THEY DONT CARE ABOUT THEIR CUSTOMERS ONLY THEMSELVES AND L.S.U....ALL I CAN SAY TO THE STAFF AT M&M HYUNDAI IS.....

ROLL TIDE......ROOOOLLLL....
THANKS FOR NOTHING.....EMINIM...LOL
CLIFTON A T., Service manager from M & M Hyundai responded on 08/21/2019

We treat all of our customers with respect .

C. Alan Turner
 service manager

KL
Kent L.
Moreauville, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Oil Change
As always, Alan and his crew are professional and fast. I refuse to go anywhere else for an oil change!
CLIFTON A T., Service manager from M & M Hyundai responded on 08/13/2019

Thanks again.

C. Alan Turner
 service manager

Verified Customer
Montgomery, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2019 Category: Service
Review
Overall, I would say the owner looks after his customers very well. A problem with getting the repair done was taken care of and we were happy with the end result.
CLIFTON A T., Service manager from M & M Hyundai responded on 08/12/2019

Thank you.

C. Alan Turner
 service manager

LG
Lillie G.
Alexandria, LA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Car maintenance
The care and concern about the customer very fast and friendly service not much down time to be serviced
CLIFTON A T., Service manager from M & M Hyundai responded on 08/12/2019

Thank you.

C. Alan Turner
 service manager

AL
Allen L.
Alexandria, LA
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Friendly service
No problem at all keep up the good service
CLIFTON A T., Service manager from M & M Hyundai responded on 08/06/2019

Thanks again.

C. Alan Turner
 service manager

SG
Sabrina G.
Alexandria, LA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Excellent service as always
They took great care of me and my vehicle as always!
CLIFTON A T., Service manager from M & M Hyundai responded on 08/06/2019

Thank you.

C. Alan Turner
 service manager

SL
Shari L.
Marksville, LA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Oil change
In and out in a reasonable amount of time.
CLIFTON A T., Service manager from M & M Hyundai responded on 08/05/2019

Thank you.

C. Alan Turner
 service manager

DC
Don C.
Olla, LA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Friendly people
Easy to get along with staff
CLIFTON A T., Service manager from M & M Hyundai responded on 07/30/2019

Thank you.

C. Alan Turner
 service manager

SD
Sarah D.
Ville Platte, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Replaced passenger door lock
I can’t thank Alan and his team for their help. I could not open the door from the outside. Alan ordered the part and it took him about 25 minutes to get me back on the road. I am never disappointed with the care my car receives at M&M.
CLIFTON A T., Service manager from M & M Hyundai responded on 07/30/2019

Thank you.

C. Alan Turner
 service manager

Verified Customer
Alexandria, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/21/2019 Category: Service
SADD
Not a very welcoming place....unless we are a LSU FAN....SO ROLL TIDE...GET OUT LSU...
CLIFTON A T., Service manager from M & M Hyundai responded on 08/01/2019

Made several attempts to contact customer. Still trying to figure out what happened.

C. Alan Turner
 service manager

VS
Vicki S.
Elmer, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Great people PLUS great service! THANK YOU!
The service department is through, speedy and HONEST! They do what we ask and will alert us to any issues with a course of action BEFORE touching it. Mr Turner is an awesome manager in that dept plus he KNOWS his stuff, he's never been pushy and we appreciate his integrity when he tells us what is going on or could go on with our vehicle. We love the sales staff as they have worked hard to get us into two Hyundai products, always friendly even if its way AFTER the sale. Tim is such a great guy, he is always available or gets back to us asap if we have questions or concerns. We have found all the sales staff to be more than willing to step up if Tim is not available. This dealership not only cares for the customer but for each other. To us they are a big family and we have adopted em as part of ours, you should too you won't regret it! THANK YOU everybody @ M&M
CLIFTON A T., Service manager from M & M Hyundai responded on 07/22/2019

Thank you so much.

C. Alan Turner
 service manager

JF
Janet F.
Elmer, LA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Great Service
Service was great. They were quick.
CLIFTON A T., Service manager from M & M Hyundai responded on 07/15/2019

Thank you.

C. Alan Turner
 service manager

SG
Sabrina G.
Alexandria, LA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Great service!
I am always treated so well by this dealership. I have worked in the automotive industry for 28 years and have never received service like this from a dealer. I would highly recommend them to anyone buying a vehicle or needing service.
CLIFTON A T., Service manager from M & M Hyundai responded on 07/12/2019

Thank you so much.

C. Alan Turner
 service manager

SD
Sarah D.
Ville Platte, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Great service
Even with a long line of cars ahead of me Mr Turner and his crew got me out of there in no time.
CLIFTON A T., Service manager from M & M Hyundai responded on 07/05/2019

Thank you.

C. Alan Turner
 service manager

GD
Gerren D.
Pineville, LA
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2019 Category: Service
Service
Great service manager. Only complaint is that when they service the vehicle the technicians always seem to get oil/ dirt in the interior of the car. Floor board from dirty shoes, steering wheel or door.
CLIFTON A T., Service manager from M & M Hyundai responded on 07/01/2019

Thank you. We are working with techs to remember cleanliness.

C. Alan Turner
 service manager

HC
Hershel C.
Deville, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Wow!
Fast, friendly, and a good price!! Thanks!
CLIFTON A T., Service manager from M & M Hyundai responded on 07/01/2019

Thank you.

C. Alan Turner
 service manager

DG
Dana G.
Alexandria, LA
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Always great service
Thanks again!
CLIFTON A T., Service manager from M & M Hyundai responded on 06/26/2019

Thank you.

C. Alan Turner
 service manager

BW
Bruce W.
Jena, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great service.
Have purchased 4 cars and leased 1. All but one are still on the road. Great deals.
CLIFTON A T., Service manager from M & M Hyundai responded on 06/20/2019

Thank you.

C. Alan Turner
 service manager

GW
Gerald W.
Ball, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Tire repair
Service was great
CLIFTON A T., Service manager from M & M Hyundai responded on 06/19/2019

Thank you.

C. Alan Turner
 service manager