Modern Hyundai of Concord


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1798 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.45833/5Overall Rating 4.45833/5Overall Rating 4.45833/5Overall Rating 4.45833/5rating 4.45833
Original
Overall Rating 2.30435/5Overall Rating 2.30435/5rating 2.30435rating 2.30435rating 2.30435
95% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a good car service experience"
Thanks for the quick and friendly service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 10:52 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/19/2018

 

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Kathy B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
friendly staff
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:20 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Mechelle A. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Jeff Crump, shows me great service. I moved to Charlotte in 2016 and from the first time I brought my car in. I meet Jeff and he made sure I received top service. Even with a laundry list of service needed for my car, he made sure I understood all that needed to be done, why, when. Even down to scheduling service, if I needed a loaner car to get to work, i had that too.

Thank Jeff.
My service experience at Modern Hyundai of Concord is always 5 star!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 02:48 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Stephanie S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everything was done fast and the right way"
great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:20 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Elane S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
My expectations are always met. The Associates are friendly.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:52 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Modern Hyundai"
Friendly and courteous staff
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 03:11 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Terry R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very helpful and service on point and time."
enjoyed my experience
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 07:17 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/18/2018

Thanks for your business here with us at Modern Hyundai.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Caldine R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service "
The service along with the location
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:51 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/18/2018

Thanks for your business here with us at Modern Hyundai.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Kaleena D. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"its a professional, no task is too difficult type of organisation"
nothing to complain about = perfect allround
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 01:44 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/18/2018

Thanks for your business here with us at Modern Hyundai.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Tina R. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Customer service is awesome!!!!😎
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:04 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/17/2018

 

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Cynthia D. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service, not pushy about needing extra things none , just advised.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:43 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/17/2018

 Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
David S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
The staff is great, professional, friendly and efficient.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:58 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/17/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon. Enjoy the snow today.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Cyntha P. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, great service"
Always take to the dealer for service, waiting time is minimal. Would definitely recommend to friends.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:17 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/16/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Norman M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Courteous and excellent service from the staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:50 AM
Priscilla E. at Modern Hyundai of Concord responded on 01/16/2018

Thank you for taking the time to respond to our review. We appreciate you and your feedback. We hope that you continue to trust Modern Hyundai with all of your car care needs. 

Warmest wishes for the new year! 

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Modern Hyundai Rocks"
Customer Service is always #1 with Modern Hyundai. The Service Writers always communicate in a timely manner. There are no surprises. And they will always help to find you the best value.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:01 AM
Priscilla E. at Modern Hyundai of Concord responded on 01/16/2018

Thank you for taking the time to respond to our review. We appreciate you and your feedback. We hope that you continue to trust Modern Hyundai with all of your car care needs.

Warmest wishes this new year. 

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Jennifer S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Great service, problem fixed!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:05 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/16/2018

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit. 

Again, thank you for your time and as always, your business! 

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appt"
Service is great, people were very attentive. My only problem is that this is the fourth time I have received this survey form. I am happy to fill it out once, but will not respond to further survey requests.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:59 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/16/2018

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit. 

Again, thank you for your time and as always, your business! 

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Peggy C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very complete work"
Very professional and friendly...Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:18 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/16/2018

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit. 

Again, thank you for your time and as always, your business! 

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Cindy F. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Jeff is great to work with!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/15/2018 01:29 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/15/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Veter M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Teamwork Makes the DreamWork"
You have a great team at Modern Hyundai
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/15/2018 07:00 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 01/15/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Displaying Review 1 - 20 of 1798 in total