Modern Hyundai of Concord


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2161 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.6060609/5Overall Rating 4.6060609/5Overall Rating 4.6060609/5Overall Rating 4.6060609/5rating 4.6060609
Original
Overall Rating 2.30303/5Overall Rating 2.30303/5rating 2.30303rating 2.30303rating 2.30303
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Kelli A. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and courteous "
During the remodeling everyone was nice friendly and courteous. All businesses could take lessons from them
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/21/2018 07:39 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/21/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Tamara Q. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very attentive "
I love this place, they are all extremely nice and professional. From sales to service, they take care of you.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/21/2018 07:22 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/21/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Verified Customer on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Good service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:11 AM
Priscilla E. at Modern Hyundai of Concord responded on 04/21/2018

Thank you for taking the time to respond to our review. Your feedback is very valuable to us. I am incredibly pleased that Jeff was able to take great care of you and your vehicle. We all look forward to seeing you back again soon for your routine maintenance.

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:34 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Robert S. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Came to our aid"
We used to live in Charlotte 2-1/2 yrs ago and bought our car and used services from your dealership. We since moved to Florida and bought a new Hyundai and use Jenkins Hyundai in Ocala. Upon visiting Family in Charlotte our car broke down. Your dealership went above and beyond to help us out. Thank you for taking such good care of us!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 10:46 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and glad to hear we were able to help you in your time of need. Come see us anytime when in town.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Shirley H. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, well trained staff. "
For 8 years I have never had a bad experience at Modern Hyundai. They are customer oriented. From the moment I arrive until I leave they make me feel like a VIP.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 10:36 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Samuel B. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, fast, and always have "Coffee.'"
The waiting room is clean, bathroom clean and the customer service is top notch. Oh one more thing "Professional Team"
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/19/2018 07:20 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Juanita B. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Knowledge "
The parts manager Shawn was very courteous when explaining the issue with my car. Even in the middle of renovating, the repair was done in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 07:26 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Service was great
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/18/2018 07:06 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Michelle L. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Never spend more than an hour there -- in and out! Appointments are always taken on time, staff is friendly, and they always do a great job! Have had 2 Hyundais and both have served me well.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:38 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/19/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Jerel J. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!"
Came in without an appointment for an oil change and tire pressure system light. Was in and out in no time. Jeff always takes care of me. Love my Equus, which is my 2nd one and the brand.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/18/2018 06:42 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/18/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Steven T. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Steven"
Quick and dependable service.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:43 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/18/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Teresa F. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE TIME"
Nice polite people quick turn around.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 06:30 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/18/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Candice S. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on my Elantra"
The service is great, very attentive to my car and they d
Even washed it. I’ll be back
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:49 PM
Priscilla E. at Modern Hyundai of Concord responded on 04/17/2018

Thank you for taking the time to respond to our review. We appreciate you and your feedback. I am incredibly pleased to hear that Kris took excellent care of you and your vehicle. We all look forward to seeing you back again soon for your routine maintenance. 

Warmest wishes, 

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Sheryl M. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer"
As always I left a happy Customer!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:26 PM
Priscilla E. at Modern Hyundai of Concord responded on 04/17/2018

Thank you for taking the time to respond to our review. We appreciate you and your feedback. I am pleased to see that Hooper took great care of you and your vehicle. If you need anything, please do not hesitate to let us know. 

Warmest wishes, 

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service & it was completed on time.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 05:21 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/17/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Rick S. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
Friendly and helpful service manager.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:38 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/16/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Greg T. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time and as promised"
Another great service visit. I scheduled the maintenance and it was completed on time and as promised
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/15/2018 05:33 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/16/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Phillip W. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic servce dept"
Great team working together
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/15/2018 05:05 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/16/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Verified Customer on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome place "
My car was serviced in a quick and timely manner! That’s always awesome right!? I would definitely return, and the serviceman was very helpful as well. Thanks! :)
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/15/2018 04:10 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 04/16/2018

Thank you for choosing Modern Hyundai Service. We truly appreciate your business and patience while we are in Remodel mode and look forward to seeing you again soon.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
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