Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

209 Reviews

96% Would Recommend
Latest Review about 2 months ago

Reviews


YO
Yvette O.
Macomb, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2018
Something Isn't Right
Okay, I'm not sure I believe all these reviews are real. The good news is they have a great manager working there now. His name is Dean. However, I took my Cadillac there to get the a.c recharged and thenthe battery started draining. My car ended up there for 3 months with them trouble shooting the problem which they never could fix. They ended up putting a kill switch on the car and that cost me $95. Then 6 months later there was a short in the kill switch and they said the car was perfectly fine and didn't need a kill switch at all and wanted to charge me $95 to disconnect it???? Needless to say the battery died after they disconnected it. Then...I bought my daughter a new used car and took it there to get the a.c charged forgetting what happened before...then today her battery is completely dead.

YO
Yvette O.
Macomb, MI
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/11/2018
Something Isn't Right
Okay, I'm not sure I believe all these reviews are real. The good news is they have a great manager working there now. His name is Dean. However, I took my Cadillac there to get the a.c recharged and thenthe battery started draining. My car ended up there for 3 months with them trouble shooting the problem which they never could fix. They ended up putting a kill switch on the car and that cost me $95. Then 6 months later there was a short in the kill switch and they said the car was perfectly fine and didn't need a kill switch at all and wanted to charge me $95 to disconnect it???? Needless to say the battery died after they disconnected it. Then...I bought my daughter a new used car and took it there to get the a.c charged forgetting what happened before...then today her battery is completely dead.

CC
C C.
Detroit, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Great customer service
The customer service was great they gave me excellent service & saved me money

AB
Arthur B.
Clinton Township, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017
Awesome atmosphere...
Had a front end alignment done and Tony and the staff were very professional and they provided excellent customer service...they did a great job, will definitely be back.

BF
Bill F.
Clinton Township, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017
Refreshingly honest
Dean impressed me. Good crew, too.

Definitely be back.

MR
Mary R.
Sterling Heights, MI
Pontiac Grand Am
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2017 Category: Service
Mary said this business is convenient for her. She can get in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JM
JUSTINE M.
Clinton Township, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2017
Great Experience
John and the whole staff are just great, they always try to get me right in and out and keep me updated on my vehicle. 100%

AW
ANTHONY W.
Clinton Township, MI
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2017
Just another Day
The quality of the work that is done is outstanding

MT
MARY T.
Clinton Township, MI
Pontiac Grand Prix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017
Good job!
Great customer service, honest, and time efficient.

AW
ANTHONY W.
Clinton Township, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2017
Awesome Service
Brought my daughters ford focus in for some much needed repairs, the technician did and excellent job and explained what and why he replace the parts

PD
PHILIP D.
Macomb, MI
Chevrolet Astro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017
You were close, price was good, service was excellent
I would come back for more of your services.

PM
Patricia M.
Harrison Township, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Patricia said this business helped her out in an emergency situation, they always listen to her and they complete the work.
This review was collected via phone interview by Customer Research Inc.

PZ
Patrick Z.
Clinton Township, MI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Patrick said the guy at the front desk is pretty impressive.
This review was collected via phone interview by Customer Research Inc.

CA
Cynthia A.
Macomb, MI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017 Category: Service
Cynthia said the business paid attention to everything she wanted them to fix.
This review was collected via phone interview by Customer Research Inc.

KH
KIM H.
Clinton Township, MI
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017
The personal service you get. each and every time
Great place to take your vehicles, we've been going there for many years

KP
Kristian P.
Clinton Township, MI
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Kristian said the business was helpful and nice. They provided wonderful customer service.
This review was collected via phone interview by Customer Research Inc.

CJ
CAROLYN J.
Macomb, MI
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017
Service is excellent and I give it 5 stars.
The service is always great. I am greeted promptly and in and out in good timely manner.

SE
Scott E.
Macomb, MI
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Scott said they have always done a good job.
This review was collected via phone interview by Customer Research Inc.

CN
Carrie N.
New Baltimore, MI
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Carrie said she appreciates the great service the business provides. The employees are friendly and fast.
This review was collected via phone interview by Customer Research Inc.

JP
Jimmy P.
Macomb, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017 Category: Service
Jimmy said they're a nice staff and they did what he asked. He's been there multiple times. They did a tune up. The check engine light came on afterwards and it wasn't on before. Everything else is fine.
This review was collected via phone interview by Customer Research Inc.

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