Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

394 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 13 days ago

Reviews


RL
ROSLYN L.
Franklin, MI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Quality Service
I have been a customer of My Car Guy and Bruce prior to and since he open his shop. Quality of work and service, fare pricing , timeliness and all around good people (Bruce, Don and Jordan) keeping me coming back and traveling from the Oakland County area. My car is now 15 years old with over 200,000 miles and runs well. I trust Bruce and his team and what they tell me, my car should get 300,00 miles easily.

If I had a complaint, it would be, the restroom is not ideal for females

LL
Loretta L.
Ypsilanti, MI
Chevrolet Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Loretta said she had a problem with her hood after the business worked on her vehicle, but everything else was wonderful.
This review was collected via phone interview by Customer Research Inc.

AA
Amy A.
Ypsilanti, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Amy said the staff went above and beyond. They spent extra time to make sure things were taken care of and did really awesome.
This review was collected via phone interview by Customer Research Inc.

GC
Geoffrey C.
Ypsilanti, MI
Scion xA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Geoffrey said everyone was very polite and thorough, but they were a little pricey.
This review was collected via phone interview by Customer Research Inc.

GC
Ginny C.
Ypsilanti, MI
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ginny said they were honest with her.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Ypsilanti, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jim said this has been his vehicle guy for 5 years. The staff always gets him in and out quickly. They do a good job.
This review was collected via phone interview by Customer Research Inc.

LF
Leah F.
Ypsilanti, MI
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Leah said the staff was helpful, honest, and gave her rides as needed. The line was long but he was still able to make his appointments.
This review was collected via phone interview by Customer Research Inc.

PK
Praful K.
Canton, MI
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Praful said the employees were good.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Michigan
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Debbie said the staff was friendly, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

NS
Negin S.
Michigan
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Negin said the employees completed everything she asked for. She was happy with her service.
This review was collected via phone interview by Customer Research Inc.

TT
Tim T.
Michigan
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Tim said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

VB
Vince B.
Ann Arbor, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Vince said the staff at this business was very informative. They performed quickly. He was happy with what they did and happy with the price.
This review was collected via phone interview by Customer Research Inc.

SP
Sean P.
Michigan
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Sean said they were very quick. They called him immediately with the problem. He was in and out. He'll call them with future service needs.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Ann Arbor, MI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Mark said the business's service was timely, the customer service was good and they communicated on the diagnosis of his vehicle.
This review was collected via phone interview by Customer Research Inc.

CD
Cliff D.
Ypsilanti, MI
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Cliff said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TN
Tiffany N.
Ypsilanti, MI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Tiffany said the staff were honest with her about what really needed to be fixed.
This review was collected via phone interview by Customer Research Inc.

LM
Laura M.
Michigan
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Laura said the mechanic is very nice and honest and all of the employees are awesome.
This review was collected via phone interview by Customer Research Inc.

BM
Brook M.
Ypsilanti, MI
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Brook said the business gave her vehicle an accurate diagnosis. They gave her an appropriate solution to fix it, and everything turned out well.
This review was collected via phone interview by Customer Research Inc.

C
Pat C.
Michigan
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Pat said the work was done well. The prices were reasonable. They exceeded her expectations.
This review was collected via phone interview by Customer Research Inc.

SJ
Stephen J.
Ypsilanti, MI
Subaru Legacy Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Stephen said it's convenient for him to take his vehicle to get serviced at the facility.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 394 in total