Overview

Overall Rating 4.14/5Overall Rating 4.14/5Overall Rating 4.14/5Overall Rating 4.14/5rating 4.14

1159 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.15625/5Overall Rating 4.15625/5Overall Rating 4.15625/5Overall Rating 4.15625/5rating 4.15625
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
80% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


AE
Ashley E.
Hazelwood, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Great Service
You guys did a great job in getting the job done
Robert A B. from Napleton Hyundai responded on 04/14/2018

Thank you we look forward to seeing you again


MH
Monica H.
Maryland Heights, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Customer service
Great customer service
Robert A B. from Napleton Hyundai responded on 04/14/2018

Thank you we look forward to seeing you again


AD
Abraham D.
St. Louis, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Great service
Friendly and professionalism....
Robert A B. from Napleton Hyundai responded on 04/14/2018

Thank you we look forward to seeing you again


CL
Carl L.
Saint Louis, MO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Pleased
The friendliness of the people, the service and thoroughness of Weldon, and others I came in contact with.. I like the setup of the dealership also. Wish it could be located closer to my place of residence but....
Robert A B. from Napleton Hyundai responded on 04/10/2018

Thank you for your visit we look forward to seeing you again


NB
Naveen B.
Florissant, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Very responsive and helpful staff
Had a good experience when I took my Sonata for service
Robert A B. from Napleton Hyundai responded on 04/06/2018

Thank you for your service we look forward to seeing you again


Verified Customer
Hazelwood, MO
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Good Service! Bad questionnaire
The service at the dealership was excellent! This questionnaire is terrible. I have a Samsung 7 and this questionnaire is not work.
Robert A B. from Napleton Hyundai responded on 04/05/2018

Thank you for service 


WS
William S.
Northwoods, MO
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Great
On time friendly and fast
Robert A B. from Napleton Hyundai responded on 04/05/2018

Thank you for service we look forward to seeing you again


AC
Abby C.
Granite City, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Friendly, Timely
Friendly people. Timely Service.
Robert A B. from Napleton Hyundai responded on 04/05/2018

Thank you for service look forward to seeing you again


Verified Customer
Florissant, MO
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Great customer service and it’s very convenient on how your service department is setup
Always great service here! Very friendly staff and I love how you follow up on service!
Robert A B. from Napleton Hyundai responded on 04/03/2018

Thank you we look forward to seeing you again


DJ
Daryl J.
Florissant, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Customer-Oriented
The service advisor that assisted me was very thorough with the details of my visit.
Robert A B. from Napleton Hyundai responded on 03/31/2018

Thank you for your visit we look forward to see you again


AM
Andrew M.
Saint Louis, MO
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
2010 Hyundai
Good Job
Robert A B. from Napleton Hyundai responded on 03/31/2018

Thank you for your service we look forward to seeing you again


RR
Rosemary R.
Saint Louis, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Clean and efficient.
Jeff was great, he very helpful and attentive; he listened to my concerns and made recommendations for my next visit.
Robert A B. from Napleton Hyundai responded on 03/28/2018

Rosemary thank you we look forward to seeing you again


Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Good job
My vist went extremely well was not disappointed in the slightes I will be returning next time my car needs a fixing
Robert A B. from Napleton Hyundai responded on 03/27/2018

Thank you look forward to seeing you again


Verified Customer
Black Jack, MO
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Great customer service!
I really felt like my experience there was valued. I thought that I was listening to and was given detailed options and opinions.
Robert A B. from Napleton Hyundai responded on 03/27/2018

thank you look forward to seeing you in the future


GB
Gwendolyn B.
Florissant, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Hyundai service
N/A
Robert A B. from Napleton Hyundai responded on 03/27/2018

Thank you Gwendoyln we look forward to seeing you again


PO
Peggy O.
Florissant, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Service
Friendly and knowledgeable staff. Excellent service work is what I have experienced. Very clean and inviting waiting room.
Robert A B. from Napleton Hyundai responded on 03/27/2018

Peggy we look forward to seeing again


MH
Michael H.
Black Jack, MO
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Not far from my residence.
Although new dealership it appears we will get the same excellent car care.
Robert A B. from Napleton Hyundai responded on 03/27/2018

Thank you we look forward to seeing again


Verified Customer
St. Louis, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Engine replaced.
It took several days to get the ok to replace the engine. I was thankful for the rental car. We were not happy with the recall but it was under the gaurantee. I still have more work on the other car.
Robert A B. from Napleton Hyundai responded on 03/27/2018

Thank you for your service


WW
William W.
Bridgeton, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Service
Only came in for the complimentary oil change which I greatly appreciate
Robert A B. from Napleton Hyundai responded on 03/26/2018

William we hope to see you again


AI
Annette I.
Saint Louis, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Excellent service
I will always bring my vehicle in for service. The staff are friendly and knowledgeable.
Robert A B. from Napleton Hyundai responded on 03/26/2018

Thank you Annette we can not wait to see you again