Overview

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3

(1,425 Reviews)

ReScore Reviews™ (45)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
83% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


FA
Franke A.
O'Fallon, MO
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Staff was friendly, knowledgeable and helpful and the car was washed when they returned it to me.
The staff was helpful with questions that I had and the waiting area is large and was clean and comfortable.

JH
Jonathon H.
Saint Ann, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Great Experience
Prince was Awesome! He was happy to help me and answer all the questions I had. If anyone would like the same experience as me, just ask for Prince!
BRANDY L B. from Napleton Hyundai responded on 03/27/2020

Thank you Jonathan for completing our survey.  We are please to know that Prince was awesome and that He gave you a 5 Star customer experience.  Thank you for choosing Napleton Hyundai for all of your automotive needs.


LM
Lakeesha M.
St. Louis, MO
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
The hard work that everyone takes place in.
In the most simple words. AWESOME place.
BRANDY L B. from Napleton Hyundai responded on 03/26/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  We are an AWESOME place because of our AWESOME customers like you.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


SO
Sarah O.
Twin Oaks, MO
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Very nice
Pleasant to work with
BRANDY L B. from Napleton Hyundai responded on 03/25/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


Verified Customer
Florissant, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020 Category: Service
Great service and quality work.
I will definitely be going there for all of my car needs.
BRANDY L B. from Napleton Hyundai responded on 03/24/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


DD
Dana D.
Saint Louis, MO
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020 Category: Service
Excellent Service
My daughter and I both took out vehicles in for service and received excellent service from Tony!!!!
BRANDY L B. from Napleton Hyundai responded on 03/20/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


VS
Velta S.
Saint Louis, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020 Category: Service
Excellent service
Service was quick and the waiting area was comfortable!
BRANDY L B. from Napleton Hyundai responded on 03/20/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


BB
Bernadette B.
Saint Louis, MO
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020 Category: Service
Service
Service is great 👍
BRANDY L B. from Napleton Hyundai responded on 03/19/2020

Thank you for completing our survey. It's great to know that our service department staff gave you a 5 Star experience. Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


PH
Patricia H.
Saint Louis, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020 Category: Service
The workers r friendly and get the job done
The workers are very professional and has caring ways , they care about customers
BRANDY L B. from Napleton Hyundai responded on 03/23/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


BH
Betty H.
Florissant, MO
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Service
Service at Napleton Hyundai
AWESOME!!! Very friendly people for that hour of the morning. Prompt service, and a pleasant place to sit and read while waiting.
BRANDY L B. from Napleton Hyundai responded on 03/16/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


RC
Richard C.
Florissant, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Service
Good Service
very fast, covered all upcoming services
BRANDY L B. from Napleton Hyundai responded on 03/16/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


DW
Devontae W.
St. Louis, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020 Category: Service
The customer service they provide popcorn and coffee refreshments while you wait
I like the customer service that they presented they provide popcorn and coffee refreshments while you sit and wait
BRANDY L B. from Napleton Hyundai responded on 03/16/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


CD
Corvette D.
Lovejoy, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020 Category: Service
Terrific Experience As Always!
I've purchased two vehicles from Napleton and will be making a third purchase fairly soon, but the service is easy to set up and they will keep you informed regarding the best maintenance upkeep. Even though I already have a second home, but Napleton feels like my third.
BRANDY L B. from Napleton Hyundai responded on 03/16/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


RT
Ruth T.
Maryland Heights, MO
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Service
Great
Waiting time was good and service was great!
BRANDY L B. from Napleton Hyundai responded on 03/13/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.


Verified Customer
Florissant, MO
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Service
The best.
Always interested in myself, and my vehicle.
BRANDY L B. from Napleton Hyundai responded on 03/13/2020

Thank you for completing our survey.   It's great to know that our service department staff gave you a 5 Star experience.  Thank you for continuing to allow Napleton Hyundai to serve your automotive needs.