Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 3023 Reviews )

ReScore Reviews™ (40)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.275/5Overall Rating 2.275/5rating 2.275rating 2.275rating 2.275
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


JT
James T.
Palm Beach Gardens, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Good Service
Always good service at this dealer. They did want me to buy a $20 fuel additive which I refused. All the info I can find on line suggests that this addittive is in the gasoline that you buy from top tier suppliers is already in the gas at the pump. Also the independent tests on line show no significant advantage of putting one of these products in your gas tank.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/22/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LC
Laurie C.
Palm Beach Gardens, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
They've changed, and the Hyundai maintenance group is great
Had some troubles with Napleton back in the day, but happily the purchase and ongoing maintenance of our Hyundai has been a positive experience. Our service rep, Daileen is a joy to work with and keeps her word. She communicated well each step of our last service maintenance, and kept true to delivery of our Tucson. The entire process was easy and went well, thank you.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/22/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SG
Susan G.
Jupiter, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Customer care
Friendly, attentive, efficient
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/19/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AS
Amie S.
Jupiter, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Service Department
Love this dealership- when you make an appointment and they tell you your car will be ready 9:30- you get it back by 9. Always keep you updated and never try to oversell you. I’m on my 4th Hyundai 💜
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/19/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

GP
Gleiza P.
Stuart, FL
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Great service
Pablo is an excellent service advisor!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/18/2019

Thank you so much for the wonderful review of our staff and store. We appreciate yuor business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Napelton
Great service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/16/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward toy your next visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great customer service
I'm am treated very well each visit and service great.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/16/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward toy your next visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

DC
David C.
North Palm Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Best Service Department
Every employee I encounter is friendly and professional on every visit.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/16/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward toy your next visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Boynton Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
All Around Excellence
I truly appreciate the service at Napleton. I am always greeted with a friendly smile and the reps take good care of my vehicle. Making sure my car gets the services needed.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/16/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward toy your next visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

FL
Fred L.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
GOOD SECOND APPOINTMENT
EVERYTHING WAS EXCELLENT
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/09/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

EM
Elaine M.
Palm Beach Shores, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
good service
Pablo was very nice, good customer service person.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/07/2019

Thank you so much for the excellent five star review. We appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service
Service gentleman
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/06/2019

Thank you so much for the awesome review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

TS
Thelma S.
Port St. Lucie, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
I LOVE this location
Pablo was PHEONOMENAL I always have great service and the staff is friendly
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/05/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

DB
Dineen B.
Vlg Wellingtn, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
AWESOME Service Everytime
My service advisor Daileen and the mechanic Jacob always greet me with a smile. This was another regular service but asked this amazing duo to look over my car for my trip this weekend and they did. I always get updated on my car, great customer service, and overall great experience. Thanks again.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/04/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

EC
Elizabeth C.
Riviera Beach, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Professional
I was well treated by Pablo from Northlake. Very professional and attentive
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/04/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RR
Robert R.
Jupiter, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Great Service
Fast , friendly and efficient- answered all my questions.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/04/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Good Experience
Service was performed on time. My service person was courteous.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/02/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JC
Jerrye C.
Riviera Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Immediate conscientious courteous help on all levels - Highly recommend
Pedro Minier is EXCELLENT - he makes this dealership shine!!!!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/01/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JG
John G.
Jupiter, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Super service writer Daileen
When I arrived at the dealership she introduced yourself and help me with my 2015 sonata she was so helpful she said she would call me which she did she said they had to order the part and time of when it would be done and when I could pick it up we need more service writers like her what a pleasure .😎😎😎👍👍👍🇺🇸🇺🇸🇺🇸
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/01/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

WF
William F.
Palm City, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Good service
Kept my car till it was fixed and provided a loaner. Kept me up to date on progress!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 11/01/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com