Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

2402 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
94% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


Verified Customer
Palm Beach Shores, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
cordial service
wel i do notice ,or i feel like i wait litle longer ..i have appointment and every body inthe waitting area whem i arrive and the ones they came after me(some) leave before me ,,i was only in my first maitanace visit,oil chamge ,,,but wea not big deal ,,but that was what i notice,,, thanks n lucky as my day off,,,
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/19/2019

Thank you so much for your recent feedback and five star review. We appreciate your business and wish you a happy weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great people, excellent service... always.
I'm always treated like a VIP, no matter what service I receive!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/19/2019

Thank you so much for the wonderful five star review of our staff and store. We appreciate your business and wish you a happy weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CR
Cathleen R.
Mequon, WI
2010 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Service maintenance
Service man was amazing & & took care of everything that I asked
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/19/2019

Thank you for your recent feedback. We hope to provide you with five star quality service at your next visit. If there is anything we can do to assure that, please feel free to reach out to us. Have a great weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JA
Joe A.
Riviera Beach, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Professional and efficient service
My service adviser was extremely efficient and helpful My service was completed as promised and the car was brought to me at the door.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/19/2019

Thank you so much for the wonderful five star review of our staff and store. We appreciate your business and wish you a happy weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

DB
Dineen B.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Rrgular Service and some repairs
Always great service. Daileen my service advisor keeps me posted on progress and she always does it with a smile. Thats why i keep coming back.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/18/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Lake Worth, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Two service calls to accomplish the original service call
Just fair...the car wash was good.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/18/2019

Thank you for your recent feeback. We would never intentionally do something that would cause your tires to wear prematurely. Please feel free to stop in and we can have your tire pressures adjusted to the proper specifications. We sincerly hope to provide you with five star quality service at your next visit. Have a great weekend.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JG
Jeffrey G.
Lake Worth, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great!
Great service!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/18/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RH
Robert H.
Jupiter, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
The people
Daiien was 5 star. Very helpful
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/18/2019

Thank you for your awesome review of our staff and store. We appreciate your feedback, have a great weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JG
Joel G.
Riviera Beach, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
QUICK, CORRECT, POLITE AND CAPABLE DESCRIBES THIS PLACE
MY ELANTRA IS 2011 AND HAS BEEN SERVICED HERE SINCE NEW. I WOULD NEVER LET ANYONE ELSE TOUCH IT. THE LOVELY YOUNG WOMAN, DAILEEN TREATS ME WITH COURTESY,WARMTH AND RESPECT AND ALWAYS GETS THE JOB DONE RIGHT--THE FIRST TIME.
I WILL BUY MY NEXT CAR HERE -IF I LIVE LONGER THAN THIS ONE I'M DRIVING NOW. BASED ON NAPLETON SERVICE THE ELANTRA WILL BE RUNNING WHEN I'M GONE,
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/16/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

HT
Helen T.
West Palm Beach, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Advisor
Excellent service and turnaround time by Merlyn my advisor 👍
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/16/2019

Thank you so much for the five star review! We are so happy to hear that your experience was so great. Have a wonderful rest of your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JF
Jacob F.
Yardley, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
A Job Well Done
Very friendly and capable staff. Pleasant atmosphere and well done repairs. Merilyn is delightful to work with and followed through on our order status and completion of our repairs. We were treated well by everyone on the Napleton team. We also enjoyed the coffee and bagels.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/16/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SH
Stephen H.
Boynton Beach, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
The service advisors
Great place for service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/16/2019

Thank you so much for the awesome five star review! We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
The great things about it
The people there are very nice and very helpful
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/15/2019

Thank you so much for the wonderful review of our staff and store. We appreciate the feedback and we look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JM
James M.
Riviera Beach, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Excellent service
Excellent service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/15/2019

Thank you so much for the awesome review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

PS
Petrina S.
Boynton Beach, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Excellent dealership
Great experience buying our car. Not pressured and they found exactly what we were looking for. Service dept friendly and efficient.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/14/2019

We thank you for the awesome review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
North Palm Beach, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
good service
I appreciated having a free oil with a coupon I received with my four new tires.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/14/2019

Thank you for your recent feedback of our staff and store. If there is anything we can do to make your next service visit a five star experience, please let us know. Have a great week. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
North Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent and prompt service
I was given expert advice upon calling in regard to the service that I needed. A part that I needed was promptly ordered and my appointment was made in a seamless manner. The service department was most helpful.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/12/2019

Thank you for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

GN
Glen N.
Jupiter, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Consistant quality
-
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/12/2019

Thank you for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

ME
Maria E.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great atmosphere and great service.
It’s always a pleasure to go to Napleton. From sales to service the staff is wonderful. The service is efficient and a good value for money. The staff couldn’t be more courteous if they tried.
Thank you Napleton, keep up the good work. 👍🏻😊
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/12/2019

Thank you for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AD
Austin D.
Riviera Beach, FL
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/10/2019 Category: Service
Attention to detail.
For the most part the service was very good. However, I had to take my car and have it washed and cleaned afterwards.
I was told my car would be washed after being serviced. The car appeared to have been washed with a very dirty oiley rag. The car was smeared with what appeared to be an oiley film.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 01/14/2019

Thank you for taking the time to fill out the survey. Your feedback is extremely important to us. Please feel free to come at your convience for us to perform a premium wash. I hope that we can provide you with five star quality service at your next visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com