Napleton North Palm Hyundai

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561-622-0101
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Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2784 Reviews

5 star
84%
4 star
8%
3 star
3%
2 star
1%
1 star
2%

ReScore Reviews™ (35)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.31429/5Overall Rating 2.31429/5rating 2.31429rating 2.31429rating 2.31429
94% Would Recommend
100% Business Response
Latest Review 27 minutes ago

Reviews

LH
Leslie H.
Loxahatchee, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Great service
Ms. Berni is a wonderful service advisor. She always takes great care of me when I bring my car in for service and never tries to sell me something I don't really need.
Recommended
Verified Customer
Loxahatchee, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Great service
Great friendly service
Recommended
JP
Julie P.
Palm Beach Gardens, FL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Great service
Friendly service people. Quick and clean.
Recommended
Verified Customer
North Palm Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Service
We always have excellent service . , responsible techs and service advisors.
Recommended
BL
Barbara L.
Riviera Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Service is always excellent
Your service reps are always friendly and knowledgeable. It is a pleasure to bring my automobile to Napleton
Recommended
TS
Tarcy S.
West Palm Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Pablo & Napleton NP Hyundai are the best!
This is my second time coming to this location and I have been so fortunate to have Pablo help me. Knowledgeable, courteous, just amazing! I even waited this time and was done so quickly. They even washed my car with “eyelashes” when the “other dealer” refused to even vacuum it out.
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/25/2019

Thank youso much for the wonderful review of our staff and store. We apprecaite your business and look forward to your next service visit. Enjoy your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
Verified Customer
West Palm Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2019 Category: Service
Service advisors are great
Service advisors are great but the time it takes for an oil change shouldn't take 2 hours
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/25/2019

I am sorry your vehicle took longer than expected during your recent service visit.  It is never our intention to waste anyone's time.  We will do a better job next time at setting a proper time expectation for your visit.  Thank you again for choosing North Palm Hyundai!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
JT
Jacalyn T.
West Palm Beach, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Amazing customer service
My daughter had a paint issue with her car and Bill Gent the service manager was extremely kind and helped take care of everything. When we went to drop off the car to be fixed we were even offered a loaner car. Totally unexpected. I would highly recommend this particular dealership to anyone.
Thank you for all of your help!
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/25/2019

Thank youso much for the wonderful review of our staff and store. We apprecaite your business and look forward to your next service visit. Enjoy your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
KO
Kathleen O.
Jupiter, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great service
Always service my car at dealer. Napleton is the best. Pablo was great- Communicated well- got all 3 things done
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
NB
Nicholas B.
Riviera Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service
Daileen never disappoints she’s amazing professional and gets the job done excellently.
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
Verified Customer
Palm Beach Shores, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
GOOD SERVICE
GOOD SERVICE
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
SA
Susie A.
West Palm Beach, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great job
Thank you again to Daileen Berni in the service department.
She makes my service appointments for my Sante Fe stress free every time!
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
CD
Catherine D.
Jupiter, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
scheduled srvice
service was excellent.performed the services requested in the time that was stated.interior and exterior of car was spotless upon completion.
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
RB
Ronald B.
Jupiter, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
good service
got call backs in timely manner
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
MS
Marilyn S.
Riviera Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Personnel is a pleasure to deal with.
I’m always treated with honesty.
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
BG
Betty G.
Riviera Beach, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
My service experience
When I brought my car in for some minor repairs I was very pleased with the overall experience.
Pablo was very friendly, knowledgeable, and thorough in helping me. Repairs were done on a timely manner and I was very happy with my the help I received in the service department.
happy with my experience in the service department
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
DF
David F.
Lake Worth, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Excellent service
We have been very satisfied with the service we have received. The service writer that works with us is excellent at his job. He is very professional but friendly.
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
VS
Vittorio S.
Jupiter, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Vittorio S.
Great
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/21/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
CK
Caitlin K.
Riviera Beach, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Experience
Overall great and professional experience. Services were completed in a timely manner and I was provided clear communication throughout the process!
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/19/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forwrd to your next service visit. Enjoy your day! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
NM
Nia M.
Riviera Beach, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Clean facility and very helpful staff
Everyone at the dealership was super helpful and friendly! The facility was clean and they had refreshments while you waited for your car to be serviced. When it came down to explaining what was wrong my car the staff explained it very well and even showed me exactly what was wrong. Would definitely recommend!!!
Recommended
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 06/19/2019

Thank you so much for the wonderful review our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com