Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

908 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 9 days ago

Reviews


DM
Diane M.
Vermont
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Diane said they were awesome and arrived in no time.
This review was collected via phone interview by Customer Research Inc.

LW
Lily W.
Vermont
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Lily said the service was completed fast. The work was good.
This review was collected via phone interview by Customer Research Inc.

GM
GINGER M.
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019
What’s wrong?
I am not a mechanic so when my truck has a problem I do my best to describe what’s happening to give you a good idea of where to start. I can always count on Notch Auto to do a complete job and get to the problem.

SS
Susan S.
Vermont
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Susan said the experience with this business's staff was great. She stated she knew that things were kind of rushed for her. She is an out of towner. She was hoping the work would get done by Thursday, and it happened. She had heard from AAA that the employees do great work. She spoke with Tyler, she spoke with Dan, and she was super happy with every aspect of the service, from beginning to end.
This review was collected via phone interview by Customer Research Inc.

AM
ALAN M.
Jeffersonville, VT
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Customer service
Thanks again for taking care of my truck. Great customer service
Thank
Alan

DH
DICK H.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Professional, trustworthy, dependable.
We recently moved to Jeffersonville, the mechanics are very knowlegable and professional. They work my emergencies in as fast as they can. The waiting area is clean and comfortable, the labor charge is as is anywhere. I just like them. I have never had any issues, my car is fixed and I feel confident it was done well.

KC
KAREN C.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Great service
I had some work done today and am due for more in the near future. As always, everything waa explained to me clearly and professionally. Thank you.

JB
Jensen B.
Jeffersonville, VT
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Jensen said the business was generous and did great work. He also said they lent him a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Vermont
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Michael said the employees were wonderful and did a really good job. The price was a little high.
This review was collected via phone interview by Customer Research Inc.

KD
KATIE D.
Jeffersonville, VT
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Notch Road Auto Is The Place To Go
I've been going to Notch Road Auto for years. Their friendly and thorough service can't be beat. My repairs are scheduled and completed in a timely manner and the staff goes above and beyond for their customers. I won't go anywhere else.

TG
Terry G.
Vermont
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Terry said this business got him in really quick and did the job really quickly. The staff was very friendly and professional.
This review was collected via phone interview by Customer Research Inc.

LM
LAIRD M.
Jeffersonville, VT
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Tire repair.
Very fast turn around time to install a patch on my Ford Escape tire that had a screw in the tread. Thanks.

DL
David L.
Vermont
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
David said they did a great job.
This review was collected via phone interview by Customer Research Inc.

TF
THOMAS F.
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Prompt freindly professional
Called on superbowl sunday in the middle of game.somebody came right out and towed my son out very professional service
Thank you

GR
George R.
Vermont
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
George said the business was able to figure out everything when his vehicle had an emergency breakdown. They also gave him a ride back to his hotel when it was found that the work would take over a day.
This review was collected via phone interview by Customer Research Inc.

BC
Betsy C.
Vermont
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Betsy said the staff provided good customer service. They are truthful about their work, and have a good crew of mechanics.
This review was collected via phone interview by Customer Research Inc.

NM
Nicholas M.
Vermont
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Nicholas said the employees provided awesome customer service. They provided the best service. He was very impressed with the service efficiency
This review was collected via phone interview by Customer Research Inc.

MO
Margot O.
Vermont
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Margot said the business does good work. She does have to go back about a couple issues, though.
This review was collected via phone interview by Customer Research Inc.

GM
GINGER M.
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Mindful of customer needs
I really appreciate the fact that when I bring my vehicles in for a mechanical problem, that I probably don't understand myself, your mechanics always make contact with me before repairs are made. They make sure I understand what needs to be done, and what the cost will be BEFORE doing the repairs. That's important to me.

CM
Cheryl M.
Jeffersonville, VT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
Automotive Repair
Notch Road Auto Repair has always been very thorough, and work is always completed in a timely manner. They stand by the quality of their work, and the mechanics are extremely knowledgeable.