Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

874 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review about 5 hours ago

Reviews


BV
Ben V.
Cambridge, VT
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Ben said they came and got his vehicle. The business fixed it, and they have really good service.
This review was collected via phone interview by Customer Research Inc.
Dan W. from Notch Road Auto Repair responded on 10/15/2018

Ben as always it’s a pleasure doing business with you! Thank you 


PG
PETER G.
Jeffersonville, VT
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
quick and timely
Dead battery. Semi emergency. I was in and out in 45 minutes with a new battery. Problem solved. Thanks guys.
Dan W. from Notch Road Auto Repair responded on 10/15/2018

Thank you Peter!!


LE
Logan E.
Vermont
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Logan said the business did the service in a timely manner and they were very informative.
This review was collected via phone interview by Customer Research Inc.

DM
Dick M.
Vermont
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Dick said that the place did great, were very accommodating, honest and did no unneeded work. They were pricey but the work was done properly and Danny did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Newport, VT
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Notch Rd Auto
Great service.
Dan W. from Notch Road Auto Repair responded on 10/15/2018

Thank you Andrew! 


Verified Customer
Johnson, VT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great place
Great place to take your vehicle. They stand behind their work

KC
KAREN C.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Excellent
Easy in and out.

HA
Hugh A.
Vermont
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Hugh said he likes and would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Jeffersonville, VT
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Spoke with Kris. He said they're local guys who do good work and are honest.
This review was collected via phone interview by Customer Research Inc.

NH
Nick H.
Jeffersonville, VT
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Nick said they were friendly, repaired it quickly, at the right price.
This review was collected via phone interview by Customer Research Inc.

DB
Danielle B.
Jeffersonville, VT
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Danielle said they are very knowledgeable with her vehicle.
This review was collected via phone interview by Customer Research Inc.

WC
WAYNE C.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
I Found My New Shop
I just moved into the area and I needed to find a good reliable auto repair shop like I had in my old state. I brought my truck in for a VT inspection and to look at a front end issue I was experiencing. They were prompt in getting my car in and calling me with the diagnosis, cost and time line for the repair. As promised it was done the next day and to my pleasure I was told it would cost less because it took less time to repair. Honesty, I like that.! So besides being a VT inspection location they are an authorized AAA towing facility. I guess I found my new auto shop!

CL
Chris L.
Vermont
Toyota Tacoma
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/23/2018 Category: Service
Chris said he was unhappy with the service and the speed in which it was done. While in service the employees broke something and it cost him more than he thought it would.
This review was collected via phone interview by Customer Research Inc.
Dan W. from Notch Road Auto Repair responded on 10/10/2018

I will admit the repair did take longer than expected, but I will say we did not break something on your vehicle while performing the alignment the inner steering tie rod that had been adjusted once before by someone else had been bottomed out which cause the threads to become damage so we where unable to make the proper adjustment to finish the alignment. We called you and got approval to replace the inner and out steering tie rods so we could properly finish the job. 


KC
Kinsie C.
Vermont
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Kinsie said this business is quick and they are super nice.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Vermont
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ron said that he loves this business. Their service is always great. It is overall, just an amazing business.
This review was collected via phone interview by Customer Research Inc.

BO
Bob O.
Vermont
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Bob said that the place is very good and he is pleased with his experience.
This review was collected via phone interview by Customer Research Inc.

WC
Wayne C.
Vermont
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Wayne said he had his vehicle inspected and will be doing service with them later. The staff took care of his vehicle and they had a nice, clean waiting room.
This review was collected via phone interview by Customer Research Inc.

KB
Kali B.
Vermont
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Kali said they did what she needed them to do in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

LS
Leo S.
Vermont
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Leo said the business is very good. They explained what they were going to fix. They took the vehicle when they said they would and fixed it. The vehicle was ready when they said it would be.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Bakersfield, VT
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Brian said he was very, very, very happy with this facility. The staff got him in and took care of business, and he was back on the road again.
This review was collected via phone interview by Customer Research Inc.