Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

848 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 7 days ago

Reviews


MC
Matt C.
Vermont
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Matt said the employees were honest with him and confirmed his need for a new alternator.
This review was collected via phone interview by Customer Research Inc.

BW
Ben W.
Vermont
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Ben said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Jeffersonville, VT
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
David said the staff done him good. They never overcharge, and they went out of their way for him.
This review was collected via phone interview by Customer Research Inc.

OZ
Oscar Z.
Vermont
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Oscar said the advice the staff members gave was solid and the service was efficient.
This review was collected via phone interview by Customer Research Inc.

PD
Pete D.
Vermont
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Pete said everything went great. They had a spot available to see him on New Year's day, and they had him out the next day.
This review was collected via phone interview by Customer Research Inc.

AM
Andreau M.
Vermont
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Andrew said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Cambridge, VT
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Bill said the business did what was needed.
This review was collected via phone interview by Customer Research Inc.

CW
Christian W.
Vermont
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Christian said the business took care of the issues with his vehicle. He did a lot of the work himself. They checked out all of his work and they made sure the vehicle was safe to drive.
This review was collected via phone interview by Customer Research Inc.

ML
Marc L.
Vermont
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Marc said the service was great and the price was what he expected.
This review was collected via phone interview by Customer Research Inc.

AP
Allie P.
Vermont
Nissan Rogue
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/09/2017 Category: Service
Allie said this business does not call her when they are finished with the service most of the time. The front desk customer service lacks horribly. She has asked over the phone for them to check certain things but they were not checked . She would not recommend for reasons stated.
This review was collected via phone interview by Customer Research Inc.
Dan W. from Notch Road Auto Repair responded on 01/05/2018

Allie, 
As a customer who has only been to our shop Two Times, I apologize you feel your experience was poor. Your first visit was an Oil change, which was an hour as you were told when the vehicle was dropped off. As for your second visit, you were very clear that you wanted your Battery/Starter tested. Diagnostics are not free, nor at any auto repair shop you go to. When the vehicle was finished, you were contacted. When picking up the vehicle you felt it was unfair that you had to pay for the diagnostic. We were very thourough with all of you requests, and explaining the vehicle charges. The staff is very friendly, professional and thourough with all of our customers. Its unfortunate when cost is an issue, it turns to poor service and lack of customer service.


KD
Kathleen D.
Jeffersonville, VT
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Kathleen said the business completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DM
Diemchi M.
Vermont
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Diemchi said this business was friendly. They answered quickly and they were attentive.
This review was collected via phone interview by Customer Research Inc.

SF
Sara F.
Jeffersonville, VT
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Sara said this business provided good service and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

GH
GEORGE H.
Jeffersonville, VT
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Happy Customer
We have been very happy with the great service that we have received from Notch Road Auto Service. Especially their availability to repair our vehicles and the quick turn around time. We appreciate the great customer service from Dan and his staff.

AS
Ashley S.
Johnson, VT
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Spoke with Cindy. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AA
Alan A.
Vermont
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Alan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Vermont
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Jose said everything seemed alright. He had no complaints to speak of.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Vermont
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017 Category: Service
Kevin said the business had the battery he needed.
This review was collected via phone interview by Customer Research Inc.

NM
NANCY M.
Jeffersonville, VT
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Service
Professionalism + convenient

RS
Rachel S.
Jeffersonville, VT
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Spoke with Jordan. He said it was easy to get into the facility and they performed the service as expected.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 848 in total