With Covid it is a Mandate and would show consideration if they were not inside our Vehicles without a Mask.
Mr. Lim, I'm sorry to hear that you were charged double from the original estimate of the high pressure switch. We had an issue that was explained to you thhat there was also an issue with the blower motor function that was causing the pressure switch to not create ground. We were able to find a recycled part to keep the cost down for you which also fixed the issue. This repair could have gone into the $500 range but we saved you over $200 to do it this way and we were pressed on time as you needed your car back as soon as possible. Thank you for your business
WOW. Sorry to read that you felt that way. As you had asked me about the 90K service check over which we did I'm sorry we had no upsells for you as the vehicle is well taken care of. At Oasis Auto Center we do not prey on people that have us inspect their vehicle to find something wrong that isn't. Its just not in our nature to be that way. As far as the price on the alternator job and being overcharged. We are within anyones or a little lower than average on pricing along with belt replacement which there is no labor upcharge that we charge. On top of that we had also replaced a pully free of charge that had a very minor squeek coming from it as well that was not charged to you because of the situation with your Warranty Contract that didnt want to cover anything. So I'm sorry that you felt you were over charged when in fact my price for said job is lower average from any other auto shop, and not charging you an additional $140 for the pully that we happily replaced for u as well at no additional cost. Thank you for being our customer and look forward to serving you again in the future.
Tony Stewart GM
Aleysha, I looked into your response and found that you were charged exactly what an oil change costs. $22.40. Unless you have something else that states differently I believe you may have us mixed up with another company. Thank you for your business, and look forward to serving you again. Thank you.