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Verified Customer
Brockton, MA
Honda Pilot
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2020
These people are horrible
These people are in it simply for the money. I had missing sway bar links ON BOTH ENDS!!! These people live underneath cars (figuratively speaking) So if someone like me who knows nothing about cars notice it THERE IS NO REASON THEY DIDNT NOTICE...BOTH!!! They are in it strictly for the cash. AND Just didn’t give a f*** about that extra problem. It was a Saturday near closing so I guess they didn’t want to do the extra work of buying the Sway bar links So just didn’t tell me about the problem. KNOWING the alignment would just make the issue worst! Now tire is wobbling and sway bar is swinging like crazy. POINT?......FIND A BETTER/HONEST ALIGNMENT SHOP. Unless your car is brand new off the lot. WHATS THE POINT OF AN ALIGNMENT IF MY SWAY BAR LINK IS MISSING?? ON BOTH ENDS!!!!! These guys are clowns 🤡
Bill O. from O'Brien Car Care responded on 07/31/2020

We apologize for missing the sway bar links sorry for the inconvenience.  

Bill O'Brien
(781) 767-5557

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