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Otto Service Of Kansas City

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,076 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more

Categories
Auto Repair, Acura Dealer, Oil Change
Contact
(816) 358-4454

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9301 Blue Ridge Blvd Kansas City, MO 64138-3845
Otto Service Of Kansas City's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,076 Reviews)

JJ
gravatar
Jim J.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2025
verified customerVerified Customer
10
Long time customer
Great experience. I have been working with Otto Service for more than ten years. I continue taking my cars to them because of the following:
- Honesty - they are honest about what needs to be done.
- Reasonable pricing - They consistently beat dealer prices.
- Quality work - All of their work is top notch. Never had any problems with work they did.
- Loaner car - If they need to keep your car all day they have loaner cars you can rent.

Jim Johnson
Terri O., Owner from Otto Service Of Kansas City responded on 11/17/2025 07:07 AM

Thank you so much for taking the time to let us know how your experience with our small business has been for you! It is an honor to be able to serve you for the last 10+ years and we look forward to many more! Your support of our small business and our family means more to us than you know! It is truly a joy to have you as part of our auto family! We are always here when you need us, until then, stay safe on the road and in life!

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