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SureCritic / Auto Repair / Owen Automotive
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Owen Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(935 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

With 25 years of Experience, Owen Automotive is Somerville, TN’s most trusted one-stop automotive shop. Not only do we handle basic auto repair and services, but we also specialize in tires and suspensions. Our wide variety of services allows us to perform everything your car may need in one trip without the hassle of traveling to With 25 years of Experience, Owen Automotive is Somerville, TN’s most trusted one-stop automotive shop. Not only do we handle basic auto repair and services, but we also specialize in tires and suspensions. Our wide variety of services allows us to perform everything your car may need in one trip without the hassle of traveling to different shops when in need of maintenance or multiple repairs.
Somerville city drivers rely on Owen Automotive to keep them safely on the road and you should too. Come by our shop and see for yourself what our customers are raving about! ...more

Categories
Auto Repair, Tires, Oil Change
Contact
(901) 734-5601
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9565 US-64 Somerville, TN 38068
Get Directions

Affiliations

Owen Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(935 Reviews)
Write a Review
Recent Reviews
JT
JOSH T.
Oakland, TN
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Tacoma Repair
Owen Automotive came highly recommended to me. My 2016 Tacoma had a busted engine mount on the passenger side. I appreciate how transparent they were with me throughout the process regarding the estimated costs. They got my truck back practically the same day (I dropped it off in the evening the day before) and my Taco is running great.
MM
MELVIN M.
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
they did a great job on my suv
they did a great job on my suv.
DH
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DANNY H.
Arlington, TN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great quality and speedy repair
Great work in a short time. Highly recommend
Verified Customer
Oakland, TN
Scion iQ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Diagnosed mechanical issues.
Diagnosis requested > Diagnosis was done at posted labour rate, very good.
HF
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HUGH F.
Oakland, TN
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent Service as always.
Great People to deal with!!!!
The Staff of O. from Owen Automotive responded on 07/08/2025 08:34 AM

Thank you! We appreciate you. Thank you again from everyone here at Owen Automotive. 

JM
Judy M.
Tennessee
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
Category: Service
Judy said they got her in right away, they did it quicker than they said, and then they sat down and told her all about it.
Recommended
Verified Customer
Oakland, TN
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Great Service
I was able to get an appointment quickly and they took care of what I needed. Great service as usual!
The Staff of O. from Owen Automotive responded on 07/07/2025 05:54 AM

Thank you for the review! We appreciate you and your business here with us! Thank you again from Owen Automotive

BT
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BRANDON T.
Oakland, TN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Alignment issues
Thank you for taking care of my Jeep’s alignment quickly and for providing great feedback.
The Staff of O. from Owen Automotive responded on 07/07/2025 05:56 AM

You are very welcome! We appreciate you. Thank you for the review! We look forward to seeing you in the future. Thank you again from Owen Automotive!

LM
LISA M.
Somerville, TN
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Fast
Thank you all for the quickness on which you got my AR bushings in you have never disappointed me or my son on our rides
The Staff of O. from Owen Automotive responded on 07/02/2025 07:28 AM

We are so glad we could get you up and running quick! We appreciate you and your business here at Owen Automotive! Hope to see you again!

TW
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TRICIA W.
Eads, TN
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Tire Service
I had a flat tire in the express way. It ruined the tire . They were able to order it the same day and install it the following day in just a few minutes. Great Service!
The Staff of O. from Owen Automotive responded on 07/02/2025 07:36 AM

We are so glad everything got here in time so we could get you going again! Thank you for being a customer with Owen Automotive. 

MD
MIKE D.
Somerville, TN
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
GOAT
Over past few years dealing with local auto repairs.
I must say Owen is the GOAT to date. Highly recommended.
The Staff of O. from Owen Automotive responded on 07/02/2025 07:33 AM

Thank you for the review! We try our best to be the best here at Owen Automotive!

TC
Thomas C.
Somerville, TN
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
Category: Service
Thomas said no complications and his vehicle was ready the same day.
Recommended
The Staff of O. from Owen Automotive responded on 07/02/2025 07:30 AM

We are glad we could get you going in a short amount of time! Thank you for choosing Owen Automotive. 

EC
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ED C.
Rossville, TN
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Trusting relationship
I have been using auto service at Owen Auto for about 8 years for all three of my vehicles and my daughter uses them also. We rely on their quality work and honest appraisal of cost. Additionally, it has become a trusting relationship with no questions as to what is being recommended to keep our vehicles in good condition. I always recommend them to others.
The Staff of O. from Owen Automotive responded on 07/02/2025 07:30 AM

We appreciate you! Thank you for being a loyal and wonderful customer here at Owen Automotive! We are always here for your auto needs! We look forward to seeing you in the future! Thank you again.

RN
RICHARD N.
Somerville, TN
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Quick friendly diagnosis & service
Professional people & great service
The Staff of O. from Owen Automotive responded on 07/02/2025 07:28 AM

Thank you for the review! We appreciate your business here at Owen Automotive

MZ
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Melissa Z.
Somerville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
10
Great service and reasonable price!
Owen’s Automotive staff were courteous ,welcoming and professional-they answers all my questions and did a great job on my tuneup-they also inflated my tires and drove my car to make sure the low tire icon did not come back on-so grateful to have a quality auto repair shop! I have a gentleman that does handyman work for me who said he is going to start using Owen auto! Thank-you!
The Staff of O. from Owen Automotive responded on 06/19/2025 12:42 PM

Thank you for the review! We are happy you had a pleasant experience with us and recommended us to others! We truely appreciate it! Thank you for being a great Owen Automotive customer!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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