Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1337 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.3214293/5Overall Rating 4.3214293/5Overall Rating 4.3214293/5Overall Rating 4.3214293/5rating 4.3214293
Original
Overall Rating 2.0000029/5Overall Rating 2.0000029/5rating 2.0000029rating 2.0000029rating 2.0000029
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JW
James W.
Philadelphia, PA
2015 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
They fixed all problems
Love working with you all especially Chris

CS
Charles S.
Bellmawr, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Awesome Service!
It's always a pleasant experience when having my car serviced! Scheduling is easy. Everyone is friendly. Dennis is very clear and thorough with his explanations of what is needed. And the work is done well and in a reasonable time-frame. You can't ask for more!

EN
Eucie N.
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Eucie Nedd
Because I am so busy I have always failed to keep an appointment but Pacifico has always managed to work with me to ensure that my car’s needs are taken care of.

JS
Jean S.
Philadelphia, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Always satisfied!!
Thia is my 3rd Hyundai. Dealing with your dealership. Always a pleasure. If something is wrong they will make it right.

JD
Joseph D.
Media, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Hyundai Service
Great service.

Verified Customer
Key West, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Fast, efficient, quality service at a reasonable price.
Fast, efficient, quality service at a reasonable price.

Verified Customer
Philadelphia, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
2016 sonata
Holly took care of me and was good to deal with.

SP
Sasha P.
Philadelphia, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Very Pleased!
I showed up to Pacifico at 7:30am, with no appointment, needing same day services.

Holly jumped right in with no hesitation! She made sure that I received the services needed, kept me updated throughout the day and even made arrangements for me to get to and from work & the dealership.

I always appreciate the great customer service I receive from her & the Pacifico team.

JO
Jason O.
Blackwood, NJ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Fast service!
I was in and out for my oil change! Thanks Holly your the best advisor I've ever had!

CW
Clementin W.
Philadelphia, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Finally they listened and found the problem
This visit the head mechanic came out and told me he would find the problem with my vehicle. They gave me a rental which I thought was great. The mechanic called within two days he found the problem and fixed it I am very happy this time. And I also wants to thank the young lady that contacted my husband about fixing the problem on my vehicle. She was very professional.
STEVEN M., Parts & Service Director from Pacifico Hyundai responded on 10/30/2018

Thank you. What to you feel we need to do to earn 5 stars?

Steve Mountes
Parts & service Director
215-365-0300 ext 317
smountes@pacificocars.com

SP
Sophia P.
Philadelphia, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Convenient Location
Denis is awesome. Always helpful & kind.

AW
Asheeki W.
Fargo, ND
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Dennis golden is Hyundai best service person I ever came across.
I took my 2011 Hyundai Sonata to this location and Mr.Dennis Golden treated me so good I have never been treated with so much honesty before he was very very helpful to me very good guy.

Verified Customer
Philadelphia, PA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Fast service
Never had an issue with Hyundai service. Was always in and out in a reasonable amount of time.

TC
Thomas C.
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Nice Service
Really good service department. This is the first time that I came in at 8:30 (all prior visits were at 9am or later). 8:30 is a REALLY BUSY time to get here. I', NOT dissuaded; in the future, I'll pick something after 9am.

RG
Raymond G.
Philadelphia, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
good experience
fast service and nice employees

AN
Alessandro N.
Philadelphia, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Great service and great staff
Took my 2-month-old Elantra in to check an alignment issue. They solved the problem and now the car drives better than when it was new

Verified Customer
Aldan, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Great service
I have been using this dealership for 4 years now. Always great service.

SK
Susan K.
Philadelphia, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Vooorooom
😉

EH
Edward H.
Media, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
People are nice
Dennis Golden the service manager is great to deal with always treats you great

Verified Customer
Philadelphia, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
x
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STEVEN M., Parts & Service Director from Pacifico Hyundai responded on 10/22/2018

Thank you for both the busniess and the response. What do you feel we need to do better to earn 5 stars?

Steve Mountes
Parts & service Director
215-365-0300 ext 317
smountes@pacificocars.com