ReScore Reviews™ (18)

ReScore
Overall Rating 3.9999978/5Overall Rating 3.9999978/5Overall Rating 3.9999978/5rating 3.9999978rating 3.9999978
Original
Overall Rating 2.1111106/5Overall Rating 2.1111106/5rating 2.1111106rating 2.1111106rating 2.1111106
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Burnell K. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, timely, fast "
See above
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 05:22 PM
Kathleen R. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy, professionalism, timely"
5 Stars!!!!!!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/24/2017 09:44 AM
Dan H., service manager at Pacifico Hyundai responded on 11/24/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Erika T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
I have been coming to Pacifico Hyundai for over 10 years. I have been completely satisfied with their work and their services as well as their customer services. I will continue to have my car serviced at Pacifico Hyundai.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:37 PM
Dan H., service manager at Pacifico Hyundai responded on 11/22/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Pasquale S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service at Pacifico Hyundai"
We purchased our 2015 Hyundai Sonata Sport at Pacifico Hyundai in 2015. Our purchase went smoothly, no hassle, no haggling needed, and no pressure. The only issue at the time was how long it took to finalize purchase.....way too long! We have taken the car back to this dealership for maintenance and have never had an issue. Every has been very nice and helpful.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 05:13 AM
Dan H., service manager at Pacifico Hyundai responded on 11/21/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Joseph L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service and cost"
service was very good but the price was high i feel i did not get a little discount.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:30 AM
Dan H., service manager at Pacifico Hyundai responded on 11/20/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Marcy B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant service staff"
I purposely arrived early and was immediately taken. Service was fast and efficient!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 11:38 AM
Dan H., service manager at Pacifico Hyundai responded on 11/17/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Troy E. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Great staff
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 10/23/2017
Service Type: Repair
Review Created: 11/15/2017 07:50 PM
Dan H., service manager at Pacifico Hyundai responded on 11/16/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Patrica G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff "
Myself
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:40 PM
Dan H., service manager at Pacifico Hyundai responded on 11/15/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Jennifer G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism, service and timeless"
Very professional team members and timely service.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 09:51 AM
Dan H., service manager at Pacifico Hyundai responded on 11/15/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Verified Customer ReScore Review on 11/15/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Impeccable Customer Service"
Danny is great!!! Way to make me feel like a valued customer. Stated a corncern and immediately there was a response apologizing and an explanation. Thank you for letting me know that you value my time and my business there.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:03 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Can do better but not horrible "
The staff is really nice but the timing in which things are done can be improved majorly.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:03 PM
Dan H., service manager at Pacifico Hyundai responded on 11/15/2017

Good Morning, I apologize for the wait time you incurred we are trying a no appointment necassary schedule and sometimes its great but it does back fire. I would like to offer you a free service for you next oil change if you would please rescore our survey. We look forward to your return and have a great holiday!

Danny Hammel
HyundaiService Manager
215-365-0300





Israel F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean "
Comfortable
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:02 PM
Dan H., service manager at Pacifico Hyundai responded on 11/15/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thumbs up"
Got an oil change. Done with an hour. Great service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 12:49 PM
Dan H., service manager at Pacifico Hyundai responded on 11/14/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a pleasure with the Pacifico Hyundai team!"
My service is always prompt and the staff are knowledge and willing to explain any issues or care plans for my vehicle
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:16 PM
Dan H., service manager at Pacifico Hyundai responded on 11/14/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Patricia H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service & friendliness"
excellent
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:50 AM
Dan H., service manager at Pacifico Hyundai responded on 11/14/2017

Thank you for choosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return. Have a safe Holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Idella B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service is great the service people are kind the let you know what is needed you are not rushed into a decision and I appreciate that."
the service is great the personal is good I enjoy coming in
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 08:59 AM
Dan H., service manager at Pacifico Hyundai responded on 11/14/2017

THANK YOU FOR CHOOSING PACIFICO HYUNDAI SERVICE FOR YOUR VEHICLE NEEDS WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO YOU RETURN HAVE A GREAT HOLIDAY SEASON!

Danny Hammel
HyundaiService Manager
215-365-0300





Rich G. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change and inspection "
easy to make appointment and on time with completing service. Only comment that I have is that I regularly take my vehicle in for oil change and I make an appointment and it takes all day to get it back. It seems that by making an appointment takes longer than walking in and waiting an hour or 2. Figured it should take less time for the appointment customer.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/12/2017 08:18 AM
Dan H., service manager at Pacifico Hyundai responded on 11/14/2017

Thank you for choosing Pacifico Hyundai for your vehicles service needs. We appreciate your business and look forward to your next scheduled service. Have a safe and happy holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and car"
Will be back.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/11/2017 05:36 AM
Dan H., service manager at Pacifico Hyundai responded on 11/11/2017

Thank you for choosing Pacifico Hyundai for your vehicles service needs. We appreciate your business and look forward to your next scheduled service. Have a safe and happy holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Debra C. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is always completed on a timely basis and the mechanics are professional "
I have been with Hyundsi Services for over 12 years
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/10/2017 06:40 PM
Dan H., service manager at Pacifico Hyundai responded on 11/11/2017

Thank you for choosing Pacifico Hyundai for your vehicles service needs. We appreciate your business and look forward to your next scheduled service. Have a safe and happy holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Mariann H. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Friendly, quick response, accommodating,reasonable
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/10/2017 05:59 PM
Dan H., service manager at Pacifico Hyundai responded on 11/11/2017

Thank you for choosing Pacifico Hyundai for your vehicles service needs. We appreciate your business and look forward to your next scheduled service. Have a safe and happy holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Luvvv my new car"
Continue great work greeting as pull car up ckin what needs to be done only been here twice but have had a pleasant experience both times and I luvvv! My new car! Keep up the good work!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/09/2017 03:21 PM
Dan H., service manager at Pacifico Hyundai responded on 11/10/2017

Thank you for choosing Pacifico Hyundai for your vehicles service needs. We appreciate your business and look forward to your next scheduled service. Have a safe and happy holiday season!

Danny Hammel
HyundaiService Manager
215-365-0300





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