Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1132 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.1739143/5Overall Rating 4.1739143/5Overall Rating 4.1739143/5Overall Rating 4.1739143/5rating 4.1739143
Original
Overall Rating 1.9565217/5rating 1.9565217rating 1.9565217rating 1.9565217rating 1.9565217
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


SA
Stephanie A.
Philadelphia, PA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Steve in Service Department
Steve is the reason I come for service. He is very thorough in explaining what's needed and why. Steve is very professional, friendly and kind. Great asset to your company!

NT
Natalie T.
Philadelphia, PA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
fast service
the service was quick and the staff was friendly...as usual.

SP
Sandra P.
Philadelphia, PA
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Great Dealership
All the people there go above and beyond to provide great service

Anonymous avatar
Verified Customer
Philadelphia, PA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Good service
Overall service

RS
Rolf S.
Upper Darby, PA
2018 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
oil change and 7,500 miles service
I brought the car in and waited until it was ready. Everything went smoothly. But now the mileage seems to lower. It would be helpful to find out what may have caused it.

RB
Ralph B.
Philadelphia, PA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Good service
Good service, not a log wait since a made appointment. Happy customer

CH
Carol H.
Philadelphia, PA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Great service from the booking to the completion of the work,
Thank you for taking excellent care of my Hyundai Sonata, especially Steve in the service department for explaining the repairs and going above and beyond to connect my phone to the car and set my clock—-really appreciated!

WG
Wayne G.
Swedesboro, NJ
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Quality service.
N/A

CH
Christopher H.
Sicklerville, NJ
2011 Hyundai Equus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
GREAT PEOPLE
GREAT PEOPLE

KH
Katrina H.
Philadelphia, PA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Excellent Service
I have always had Excellent Service with Pacifico

Anonymous avatar
Verified Customer
Danielsville, PA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Valet Service
So convenient!

RP
Richard P.
Ridley Park, PA
2016 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
inspection
you could give customers updates on your vehicle being service.
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STEVEN M., Parts & Service Director from Pacifico Hyundai

Thank you for the feed back and the fair rating. I will speak with Dennis as to why you were not keep updated.

Steve Mountes
Parts & service Director
215-365-0300 ext 317
smountes@pacificocars.com

JM
Johnathon M.
Philadelphia, PA
2017 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2018 Category: Service
Good service
Been with Hyundai for a year now. Have few if at all complaints. Would recommend.
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STEVEN M., Parts & Service Director from Pacifico Hyundai

Mr. Mcnulty
Thank you for the kind response and your time and business. What do you feel we can do to earn 5 stars from you? Your feed back would be helpful

Steve Mountes
Parts & service Director
215-365-0300 ext 317
smountes@pacificocars.com

SG
Suzanne G.
Mc Murray, PA
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Sue G
Pleasant Staff who were focused on making sure I was always updated to where my work was.
Great people

SP
Sophia P.
Philadelphia, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Convenient location and friendly service
The only location I choose to service my car at.

RG
Raymond G.
Philadelphia, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
good experience
you are treated well and explained situation in detail and the wait is not too long
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STEVEN M., Parts & Service Director from Pacifico Hyundai

Thank you for yor time and the kind remarks

Steve Mountes
Parts & service Director
215-365-0300 ext 317
smountes@pacificocars.com

PM
Patricia M.
Philadelphia, PA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Ck up Maintenance
So far I’ve never had any problems bringing my car for maintenance They took care of me on a timely fashion and were very friendly Luv my SUV!!

Anonymous avatar
Verified Customer
Philadelphia, PA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great Service
Services were excellent

EG
Erminio G.
Philadelphia, PA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Listen to the customer
Listen to the customer

JD
John D.
Philadelphia, PA
2007 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Unbeatable Service!
Consistent welcoming, friendly, professional service personnel. Informative consultation with the customer about the needed service. Consistent quality service. My vehicle has been serviced by Pacifico Hyundai for the past seven (7) years; I've never been disappointed.