We are sorry you feel like you didn't get your moneys worth. It should be noted that your noise was isolated to the exhaust manifold area which is coved by heat shields that would need to be removed in order to isolate exactly where it was coming from. Even gettng to the point where we could isolate it as far as we did required removal of the upper body brace, lifting of the vehicle and two techs (one to get noise to occur and the other to listen with a shethoscope). The estimate you were given was based on what we expected to find when shields were removed and was a worst case scenario. This was explained to the person that picked up the vehicle. As far as the estimate you didn't ask for, we consider our duty to let people know of issues we observe while inspecting their vehicle to avoid future more expensive repairs. I apologize if you did not want to know about these things.Steve Hazel
The Panacea Automotive Repair
Service is meticulous and they're generally nice folks. Glad I took chance on them.
The tougher jobs come here too.
being my truck into Steve and his crew. My truck has 120,000 but got it back feeling like a new truck. Years back he didn't charge me a fee for diagnosing an issue the dealer refused to acknowledge. Several of
my friends drive nearly an hour for their vehicles to get worked on by Steve. Honest and amazing at his craft.